I bought the Star Walk app this weekend on my iPad. Today I went in iTunes to get it for my iPhone and it indicates I need to buy it again (same price). Is there a change in policy?

No, there isn't a change - compatible apps are shown in the Purchased tab in the App Store app on your iPhone. If you bought the HD version of the app then that only works on the iPad, if you want the version for the iPhone then that is a separate app and is therefore a separate purchase.

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HT1904 When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?

When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?

The issue should be fixed now. Sorry about that, another Apple snafu but at least a short one.

I bought an album on my iPhone and it never transferred to my iTunes account. It has disappeared now and I'm not allowed to buy it again. How can I find my missing music album or have the option to purchase it again?

I bought an album on my iPhone and it never transferred to my iTunes account. It has disappeared now and I'm not allowed to buy it again. How can I find my missing music album or have the option to purchase it again?

Hello bubblegirl2,
Thank you for the details of the issue you are experiencing with your purchased album.
First, I recommend trying to download the album from you list of past purchases. Use the steps in the section titled "Download previous purchases on Mac or PC > iTunes Store" in the following article:
Download past purchases
http://support.apple.com/kb/ht2519
If you have tried those steps and still do not see the album, it may be that the album is hidden. Follow the steps below in iTunes on your computer to check if it is hidden and unhide it:
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
Note: If the item you are unhiding is not already downloaded on your computer locally, it will begin downloading automatically.
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are still not able to download the album, you can report the issue with this purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Best,
Sheila M.

I got a message on my iPad today saying in email account had been added to an iPhone and to click ok. There wasn't any other option but to click ok. I didn't add the account to my iPhone. What does this mean?

I got a message on my iPad today saying in email account had been added to an iPhone and to click ok. There wasn't any other option but to click ok. I didn't add the account to my iPhone. What does this mean?

Hi there, no I didn't. I hadn't done anything. Just turned it on up came the message.

Trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

HT1937 I tried to update to the newest version for my iphone and for some reason I am getting a restore the iphone on my phone and computer. Why is this happening, I dont want to loose all my info and have to put it back in.

Help Please!! my computer won't finish my update for my iphone and it says it needs to restore my iphone. I don't know why it is doing this? If I restore the phone with itunes it will wipe out all my media and contacts and I don't want to do that. But I can't use my phone it just shows a pic of a usb port plug in to a itunes note. Can anyone answer how I can get the iphone back to normal because I can't even use it.

Monday I ended up on the phone with Apple Support just to be sure I was doing the right thing and to check my back up info so I could be sure I didn't loose important data. They were very nice and helped me finish the process. When I told the tech that I couldn't download the new update and install from my iphone that is when I went to the computer and that's when I got this recovery mode thing on my phone. He told me there must have been a problem and that is why he thinks I couldn't down load it from the phone. I had to go to ITunes on my computer. Once we did the recovery we were able to check that I had a back up from the day before, so I didn't loose anything. He stayed with me til the process finished. I also found out I can prevent the auto sync for the future by setting the directions on that.
I am good now and my phone is operating fine, with the new update. Thank you all who commented back to me.

If I bought the 'Pages' app on my iPad do I need to buy it again on my iPhone and iMac?

So basically, (this is going to be a repeat) If I bought 'Pages', or any other iWork software, for my iPad would i need to repurchase it for my iPhone and iMac or will it give me the message 'You have already downloaded this app, Would you like to download it again for free'.

Thanks alot for the help, just needed an extra opinion.

I've just bought an new laptop and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now I have no music or apps on my phone. The contacts photos and texts all seem fine. Just the itues stuff that's missing.

I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)

I suggest copying your entire iTunes library to your new computer, also you might want to copy the photos you want to save. Then sync your device to the new iTunes and copy over your music, documents and photos that you want.
If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one.

I am looking for an app for my iPhone and iPad, equivalent to Font Book on the iMac. I would like to be able to download a variation of fonts to use in Pages. Does this exist?

I am looking for an app for my iPhone and iPad, equivalent to Font Book on the iMac. I would like to be able to download a variation of fonts to use in Pages. Does this exist?

You can't add fonts to an iOS device.
To let Apple know you want this feature, use
http://www.apple .com/feedback

I bought the photoshop touch app for my phone. Why can't I get it on my iPad also?

I bought the photoshop touch app for my phone. Why can't I get it on my iPad also?

There are two different versions of PS Touch that, even though they are similar in function, serve different form factors. One is for tablet (landscape orientation) and one is for phone (portrait).
I guess one could argue why Adobe didn't make it so that orientation didn't matter and would adjust accordingly (a la SketchBook Pro) but you'd have to ask the developers that.

Hi I bought the oxford dictionary app a while ago and it worked fine . Now with the new iOS it starts and closes instantly. I don't want to buy it again. Who can I turn to?

Hi I bought the oxford dictionary app a while ago and it worked fine . Now with the new iOS it starts and closes instantly. I don't want to buy it again. Who can I turn to?

Try closing the app via the device's multitasking bar and see if it works when you re-open the app : double-click the home button to open the taskbar and then swipe or drag the app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
If the app still doesn't work then try deleting the app from your device and redownload it (assuming that it's still in the store) via the Purchased tab in the App Store app - or resync it from your computer's iTunes (if you don't have a copy of the app in the Apps part of your computer's iTunes library then copy it over via File > Devices > Transfer Purchases before deleting it).
If that also doesn't get it to work then contact the developer.

HT4082 Why can't I download apps I have to pay for on my new iPad Mini. I have had an Apple id for my iPhone for years. When I try to download apps to my iPad, it says I need to confirm billing info. After I do that, which is the same info as always, it t

Why can't I download apps I have to pay for on to my new iPad Mini. I have had an Apple id for my iPhone for years and have downloaded app to it, no problems. When I try to download apps to my new iPad Mini, it tells me my billing info has to be confirmed. After confirming with same info that is already there it tells me to contact support, no help up to this point.

Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support.

Is it possible to use the google chrome app as standard browser on ipad?

Is it possible to use the google chrome app as standard browser on ipad, or do i have to jailbreak it or some thing?
Thanks in advance.
Regards
Christoffer

Nothing you can do there, except submit feedback to Apple and ask them to include this option in a future version of iOS: http://apple.com/feedback/ipad.html

After updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong

after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you

after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you

If I downloaded pages on my macbook pro, Do I have to buy the app again for my iPhone and iPad?

If I downloaded pages on my macbook pro, Do I have to buy the app again for my iPhone and iPad?

Click this link to open the web page for the iOS version of Pages which should automatically launch the iTunes Store.

I bought the Star Walk app this weekend on my iPad. Today I went in iTunes to get it for my iPhone and it indicates I need to buy it again (same price). Is there a change in policy?

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