HT4009 i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp
i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp
Contaact iTunes like the message says:
Apple - Support - iTunes - Contact Us
Similar Messages
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I have just got the new iPod touch. Everything is working except my iMessage and I don't know how I can set it up.
Illaass
Gave my grandsons iPods for Xmas. Looks like one of them downloaded an app (text+) and must/may have deleated on hisiPod the iMessage app that was included on both with both iPods.
I want to ditch this new app (text+) and return iMessage to his phone as they both are wifi only and iMessaget is what they should both use. Ialso have a iPad (wifi only) and a iphone (both on iOS5) and a MacBook on 10.7.2
Any help as to how to do this (I would prefer not to due a full restore to the affected iPod if possible) -
I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup. -
When I try to make an in-app purchase, this message appears: "This is not a Test User account. Please create a new account in the Sandbox environment"
Common on jailbroken iPhones, not so on non-jailbroken iPhones. Thus, if your phone is not jailbroken, restoring from backup will hopefully fix the issue.
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I have an Ipad first generation with IOS 5.1.1. and I have just got a new ipad mini. Should I use the back up copy of the old Ipad from Itunes to configure the new one, or it is better to configure the new one from scratch?
Contrary to the opinion above, I see no reason whatsoever why you can't set up the new iPad from the backup of the old one. Obviously you will have app updates to make and complete and that sort of thing, but if you want to retain all of your app data and device settings (some of which will change because of the updated iOS), I would certainly restore from the backup first.
If you find that to be problematic, you can always start all over again. -
Hi,
I have recently purchased the ipod classic and and Ipad. After syncing my ipod with my laptop I cannot eject the ipod the message that appear is - cannot be ejected because it contains files that are in us by another application - does any one know why this is. I do have some music in my itunes which is part of my husbands library but he has authorised my laptop to use his music.Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
BTW this is the iPod touch forum -
Whenever I try to make an in app purchase it says it wasn't able to complete the purchase I'm using a iTunes voucher I've loaded it onto my account what can I do to make it work it says visit iTunes - support but nothing helps me
Wht is the exact wording of the message you get when you:
Apple - Support - iTunes - Contact Us -
I have an iBook G4 running on OS X 10.4.11 and I just got a new ipod and can't figure out how to get it updated to be able to sync my ipod PLEASE HELP
You could go hunting for a fair price on a refurbished or restored Intel-based Mac or MacBook, as most early models of CoreDuo and Core2Duo can run Snow Leopard 10.6.8, and some much more recent.
The Apple Store's Special Deals section that is online has some fairly recent examples of hardware with an OS, original accessories as noted, power cord, and complementary one year coverage. Eligibility for extended AppleCare plans are noted & may be available for various items in the store. Subject to availability. Refurbished. Like new. The price difference can be about the same as the additional two year AppleCare plan may cost, so get that too.
Third party repaired restored or available through other channels vary in quality, quantity, condition, and may be lacking in some or most original accessories; they should include basic hardware as originally equipped and have the boot-install software disc set as intended for that build model & year specification, included.
Auction sites rarely have that much of a kit together, w/ missing discs, scruffy, extra fees, etc. On the other hand, companies that restore and repair Macs for a living and are authorized Apple service centers may have something, if you aren't in the market for something holiday new or really quick. Older models if reasonably refurbished can still shine years later.
Hopefully this helps somewhat.
Good luck & happy computing! -
Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
SvenProblem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.
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I just got a new Ipod and had to update my itunes. Now my itunes will not open. I have a MacBook 4,1 with Mac OS X 10.6.8.
On your phone: Settings>General>Reset>Erase All Content & Settings. Should take but a minute & the phone will look just like it did when first taken out of the box.
If you're gonna use the phone on the same computer your son uses, read through this:
http://support.apple.com/kb/HT1495 -
Just got a new iPod touch...turned it on and it automatically told us to plug it into iTunes...it never asked me for my password to connect to my network...Help!!
This one is really simple.
Just make sure that the "only sync checked songs" box is checked under the music tab. Then select the songs that you want synced. Once you then click "sync", it will remove any of the songs that were automatically put there and add or leave only the ones that you put check boxes next to.
Have fun! -
I purchased an album a while ago and just got a new ipod so i downloaded all my purchases, and it all downloaded, but it downloaded the wrong songs. It says on the title that it is the correct song, but the audio is a completely different album. any help?
If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account. -
I just got a new ipod touch 4g yesterday and it is stuck on apple logo and loading screen
i just got a new ipod touch yesterday. i was uploading it today. when i was downloading the new software 5.1 it does the same thing it did to my old one which was a ipod touch 4g also. it goes to the apple logo then the loading screen then it turns white, then it does it all over again. i have done everything and and really getting annoyed. could it be the software? please someone help me.!
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to computer and try to restore via iTunes.
- If the iPod continues to cycle like you describe, let the battery fully drain. It may take a while. After charging for an hour try the above again. -
i just got the new ipod and i haven't been able to set it up because it is always dead. the charger isnt working, what do i do?
Still making progress.
"Could Not Open Key:
UNKNOWN/Components/DA42BC89BF25F5BD0AF18C3B9B1A1EE8/7AA65C54B1DE00849AF7DEFDF353 021B.
Verify that you have sufficient access to that key, or contact your support personell"
Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows -
I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7
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