HT1476 i just got the new ipod 5 and its not charging and i haven't even been able to set it up with it because it is dead. what do i do?
i just got the new ipod and i haven't been able to set it up because it is always dead. the charger isnt working, what do i do?
Still making progress.
"Could Not Open Key:
UNKNOWN/Components/DA42BC89BF25F5BD0AF18C3B9B1A1EE8/7AA65C54B1DE00849AF7DEFDF353 021B.
Verify that you have sufficient access to that key, or contact your support personell"
Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows
Similar Messages
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I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
Ive forgotten the passcode to my ipod touch and we've just got a new internet so its not connected to the internet so i cant restore it from recovery mode how would i restore it?
An internet connection is required.
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For without iTunes
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device. -
I have just got the new iPod touch. Everything is working except my iMessage and I don't know how I can set it up.
Illaass
Gave my grandsons iPods for Xmas. Looks like one of them downloaded an app (text+) and must/may have deleated on hisiPod the iMessage app that was included on both with both iPods.
I want to ditch this new app (text+) and return iMessage to his phone as they both are wifi only and iMessaget is what they should both use. Ialso have a iPad (wifi only) and a iphone (both on iOS5) and a MacBook on 10.7.2
Any help as to how to do this (I would prefer not to due a full restore to the affected iPod if possible) -
Just got the new iPod touch 5. I managed to get my music
I just got the new iPod touch 5. I managed to get my music transferred over & all my apps but none of my games data was transferred over. Is there a way that I can keep all my games and all the data from my iPod 2 to my iPod 5?
Start oll over again and follow these instructions
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
just got the new ipod touch, however it says i need to download itunes 10.1 however, when i do so... this is what it says Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.
what do I do?From the box the ipod came in:
System Requirements
USB 2.0
iTunes 10.5 or later7
Mac: OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply" -
Just got the new IPod - Warranty Coverage Question!
So, I just leaped into the 90's and got an IPod - the new color screen video version. I purchased it at Best Lies (Buy) and they mentioned a 3 year warranty that included the battery replacement. It also covered the buttons/wheel/screen going dead over three years. I know that Apple offers a battery replacement program as well but do they offer replacement if the buttons/wheel/screen go bad?
Anyone else here have a warranty through either Apple or Best Buy that can help me decide it's weight in gold?We have 3 ipods and have warranties on all. Both Best BUy and Apple. I havent had to use either of them but used the Best Buy on several other items...I can only tell you that fo, for the most part, they simply replace the item..Ive had nothing but good service with Best Buy...
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I just got the new ipod 5 and my mic isn't working
My mom recently bought me this iPod 5 and last night the mic stopped working, I did everything that I saw on here to do, but I never dropped it so I'm sure it's not a hardware problem. All I can hear is static! Please help me.
- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the top edge near the center.
- Open the Voice Memos app and see if you see movement on the VU meter needle with changes in noise level trying to be recorded.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. The mics do die on their own infrequenlty
Apple Retail Store - Genius Bar -
ive just opened up my brand new 5th gen, 32g, blue Ipod Touch. I turned on the power and started to use it until the battery went off. The problem is that its not charging and i wouldnt know if it was charging or not because the screen
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
ANd
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar -
So I just got a new iPod touch 4g from wallmart a couple weeks ago and now the screen is flickering and I assumed it was the brightness so I turned it down and it stoped. So then I turned it back up and it did it again I restarted my iPod still did it I restored my iPod still did it so what do I do HELP please
Correction: I plugged my iPod back into my mac, it backed up/updated etc. and now when I go to my music, it returns me to the home screen. What is going on!?
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I purchased an album a while ago and just got a new ipod so i downloaded all my purchases, and it all downloaded, but it downloaded the wrong songs. It says on the title that it is the correct song, but the audio is a completely different album. any help?
If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account. -
Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
SvenProblem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.
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