HT4059 I used to be able to transfer PDFs from Dropbox to iBooks but now the file appears for about 1 second and then disappears - any ideas?

Can anyone help? I want to transfer PDF files from Dropbox to iBooks but when I do, the file appears for about 1 second then disappears. I used to Beatle to do this with no problems, but now it doesn't work. Help!

I had the same problem. After numerous attemps to Restore from Itunes, I decided to use the "Setup as New Ipad" option. It went through a few question on new setups. Afterwards all my apps, data, photo's were still intact. Which shows that the Restore from Itunes worked. There must be a small bug that prevents the Ipad to open after "Restore from Itunes" . Hope it will help you.

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I use to be able to convert pdf's to microsoft docs. but now I get "an error occurred..."

I use to be able to convert pdf's to microsoft docs. but now I get "an error occurred..."

Hi the duce,
Please see this document: "Error occurred when trying to access this service" when logging on to Acrobat.com
If you're still having trouble logging in, please let us know.
Best,
Sara

I'm able to transfer iPhotos from Mac to MacPro but data I've added to photos does not transfer. What am I missing? Tried using Thunderbolt, AirDrop, Flash drive with no success.

I'm able to transfer iPhotos from Mac to MacPro but data I've added to photos does not transfer. What am I missing? Tried using Thunderbolt, AirDrop, Flash drive with no success. Do I have to use iCloud for 800 vacation photos or re-enter all the data after transfer?

There is no support for mirroring or syncing iPhoto libraries or Aperture libraries. You can however export partial Aperture libraries on one mac and merge them into other libraries on a second Mac.
To transfer your edited photos open your photolibrary in Aperture and and collect the edited photos in an album. Then select the album and use the command "File export > Album as new library". This will export all edited photos as a new Aperture library. Copy this library to your other Mac and import it with "File < Import > Library to your other photolibrary on that computer (assuming you are having the same Aperture version on both macs). When merging the new library into your Aperture library, opt to keep the newer versions from the imported library. iPhoto 9.5.1 will be able to open these merged Aperture 3.5.1 libraries.

My ipod app no longer works. Everytime I go to open the ipod app it stays open for a second and then shuts down. I am not able to get anything to play either through the standard ipod controls or the multitasking control panel. I'm sure there will be an u

my ipod app no longer works. Everytime I go to open the ipod app it stays open for a second and then shuts down. I am not able to get anything to play either through the standard ipod controls or the multitasking control panel. I'm sure there will be an update soon to correct this, i just wanted to see if anyone else was having the same problem.
wen i open ipod in my iphone ,, it gets stuck ,, and get backs to the menu ,,, and doesnot play anything ,, not video nor song

If your phone is not officially unlocked by the carrier in the UK, you can not use the phone using another SIM, unless you modify the software or the SIM, which can lead to unexpected results, such as non functioning apps.
Unauthorized modification of iPhone OS has been a major source of instability, disruption of services, and other issues
Problems resulting from those modifications can't be discussed in these forums, due to the Terms of Use

HT1766 I just got a 5s and had taken some pictures. Then I plugged it into my PC and set it up using my previous backup from my iPhone 4. Now the pictures I had taken are gone, is there any way to get them back?!

I just got a 5s and had taken some pictures. Then I plugged it into my PC and set it up using my previous backup from my iPhone 4. Now the pictures I had taken are gone, is there any way to get them back?!

Sorry no as you wipe the current data when you restore from your backup.

I am not able to update any apps, when I tap on update, installing, appears for a second and 'update' appears again.

On my iphone5 , When I tap on update, installing, appears for a second and update appears
Again and it does not updates, this happens on my ipad2 and iPhone 3 also.

Settings>General>Software Update is currently only available for IOS 5 and above.
If your are using IOS 4, you need to connect to iTune (computer) to update software
http://support.apple.com/kb/HT4972

Acrobat reader installed fine, but opens for five seconds and then closes. Using Windows 7 and mcafe

Acrobat reader installed fine, but opens for five seconds and then closes. Using Windows 7 and McAfee on a Dell laptop.

You can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

I have used Final Cut Pro 7 for about a year. Two weeks ago when I tried to open it, it opened for 15 seconds and then the icon disappeared. I have tried to reinstall and it didnt help. any one has similar case or can help?

I have used Final Cut Pro 7 for about a year. Two weeks ago when I tried to open it, it opened for 15 seconds and then the icon disappeared. I have tried to reinstall and it didnt help. any one has similar case or can help?

Please post your problem in the Final Cut Studio (Final Cut Pro 7) forum:
https://discussions.apple.com/community/professional_applications/final_cut_stud io?view=discussions
You'll get the help you need in that forum.

My ipod touch 4th generation isnt charging with my cable. When i use my dad´s cable, it charges. But, however, after it´s fully charged (which takes strangely only a minute), i use it for five seconds and then it goes off. What should i do?

My ipod touch 4th generation isnt charging with my cable.
When i use my dad´s cable, it charges.
But, however, after it´s fully charged (which takes strangely only a minute), i use it for five seconds and then it goes off.
What should i do?

- See:
iPod touch: Hardware troubleshooting
- Try another cable if available
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPod won't charge on a wall charger, only on the computer. I used the same cord for both though. I used to be able to charge it with a wall charger, but now suddenly I can't. I've even used other wall pieces. Nothing seems to work.

My iPod will no longer charge with a wall charger, only the computer. I know it's not becuase of the wall piece or my cord, since I also use the same cord for computer charging, and the wall piece seems to work with others devices. It worked a couple of weeks ago, then suddenly quit. I think it may be something to do with the inside of my iPod where the charger goes. I find it really inconvient to always have to use the computer to charge my iPod. I believe I have a three year warrenty on my iPod, but I wouldn't think it would cover this problem. Is there anything I can do to fix it?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. Bring the wall charger
Apple Retail Store - Genius Bar
If you have a three-year warrany it is not from Apple. The standare Apple warrantyis 1 year and y can purchas an extended warranty that give y a total of two years. You can check your Apple warranty coverage hee:
Check Your Service and Support Coverage

HT2518 I have tried 3 times to migrate my info from my pc to my mac and it gets as far as starting to transfer the music file and then stops any ideas thanks

Hello just got my MacBook pro but cant migrate my pc info yo the mac tried three times gets as far as trying to transfer music then stops any ides thanks

as an addendum - is there someway to "restart" a stalled restore.
When I went to bed last night my picture download was in the same position when I woke up. I am on the edge of cell service. I have NO cell service on this device - as the phone service has been transferred to a iphone6.
My phone is sitting 10-15 feet away from my wifi access point. there are appx 1200 pictures - so the restore takes an inordinate amount of time - much more than the few hour stated.

When i connect my phone to my computer i get a message that says (This iPhone cannot be used because the Apple Mobile Device is not started) I get the same message on my iPad and iTouch. Any ideas??

When i connect my iPhone and iPad to my computer i get a message that says This iPhone cannot be used because the Apple Mobile Device service is not started. Any ideas??

Type "Apple Mobile Device service" into the search bar at the top of this page by "Support" and read the resulting articles.

Zen Vision M 30gb, used to be able to download music from I tunes, can't now, need he

I had another computer with I tunes loaded, also used Zen vision M on it along with I Pod, new computer has both products downloaded on it, but for some reason it wont recognize the Zen or let me download music from the i tunes library like i used to. also this computer uses windows vista. Can anyone help

So, you need an older version of the iOS app, because the current version no longer works on your iPod touch.
If you do regular backups of your hard drive (as you should), such as by using Apple's built-in Time Machine (if you use a Mac), you may find the older version of the app in the backup archive, and restore it (replacing the newer version). They are stored in the iTunes Media folder, in the Mobile Applications sub-folder. You should then be able to sync the older version to your iPod touch.
I can't think of any other way to get it back...
NOTE: An 2nd gen iPod touch can run up to iOS 4.2.1. If your iPod touch is running something earlier, and that is why the app no longer works, you can also consider updating the iPod's iOS.
I use an even older iPhone (original). I avoid this potential problem by aways updating its apps on the iPhone, not in iTunes on the computer. When I do it on the iPhone, it will not download a newer version of an app that won't run on my old iPhone.

Until very recently I used to be able to open multiple browsing windows in Firefox, but now I can only open one window & if I close down the session & try to reopen Firefox it doesn't open

I can restart Firefox only after rebooting my laptop.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I like to creat shortcuts on my desktop for daily site visits. I used to be able to select it from my mouse cursur but cannot do it now why?

If I will be visiting a site on regular basis when I used to hit the right part of my mouse where Back,Reload,Bookmark etc was shown there also was a "Create A Shortcut on Desktop" option. It is not there any longer and want to know how can I get that back?
I do NOT care for the Bookmark or Save feature.

My guess is that they recently changed how the videos work. I logged in on my MacBook and the stream worked fine, but it is Flash content in a JW Player video player. From what I see on the website. This video player works with html5 as well as Flash so I'm not sure why it isn't working, unless the site has not updated the content for html5 and is only using Flash right now. But you should get the message on the iPad that the content is in Flash and can't be viewed on the iPad.
I tried it with three different browsers identifying as mobile and as desktop browsers and I get the same results as you no matter what I do. So my assumption is that the site content was recently changed and it has to be updated. But that is just a guess.
The message about the website having issues when I used iCab Mobile and identified as a desktop browser. The issue has to be on their end.

HT4059 I used to be able to transfer PDFs from Dropbox to iBooks but now the file appears for about 1 second and then disappears - any ideas?

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