HT4061 My iphone screen if frozen and grey after I tried to import photos from my phone to my mac in iPhoto.

My iphone screen has been frozen for about 30 minutes on a grey sceen with a thin white line throught it. I tried to import photos from my phone to my mac. It was working for a while, then it quit and my computer said thre was a error. I looked at my phone and it was frozen. I can't turn it off and my screen does not dim, its just stuck on the grey. I also can'tfind the serial number either. I have imported photos in the past and it has worked. I just don't know what to do or how to fix it .

Hi ginger1616,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive, try resetting it using this method:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article with these steps here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy

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