HT4137 HELP WITH BACKUP AND SYNC

My mom can't have itunes with ubuntu. I plugged her phone into my computer so she could update to ios5. when i did this i wiped out all info on her phone(3gs) now she has a 4. If I back up her old phone and then sync the new one will this work?

After getting no responses, I just performed a reset to my iphone and installed everything again. Lost all my data from the several apps I have been using.
Today, after trying to update some of the apps, my iPhone crashed and now it does not switch on anymore. It says in the apple logo and doesn't do anything else.
This is the third time it happens so I am getting pretty desperate. Anyone knows how to solve this?
Can I at least backup the data from my apps in anyway?
Thanks
Nuno Sanches e Silva

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  • Help with erasing and syncing please - what will be erased?

    I have somehow created a 2nd itunes account and my iphone won't sync with the first one. It is syncing with the 2nd one however I cannot add new music - if I try on the 2nd one I get a message asking if I want to erase this iphone and sync with this itunes library.  Below this is a warning that erasing and syncing will replace the contenst of this iphone with the contents of this itunes library.  What exactly will be erased?  If it's just the music and photos then I won't mind - my phone is new and not got much on it.  However I don't want to lose all my apps and contacts information.  I know I can back it all up but I am not very knowledgable about all this - I am new to itunes and iphones just last month!  Any advice gratefully recieved - thank-you! 

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  • Reformatting Computer's Hardrive: Need help with Backup and Restore?

    Hi,
    I'm getting ready to reformat my hardrive and I'm backing up all of my files. All apps will be reinstalled after the drive is formatted.
    I have a ton of music that I've purchased from itunes and mp3s that I've ripped from my CDs in my main itunes folder. I will backup this folder (if necessary). Do I need to back up the licenses? If so, where are they stored? Or, what's the best and most efficient way to go about this backup and restore process? If my Ipod has all my music/videos, will it just copy all the music/videos back to my newly reformatted hardrive while maintaining the original folder structure? I assume I will have to install a fresh copy of itunes first. Also, I'm worried about the licensing for the purchased music. Is there something special I need to do with these files?
    I appreciate it if someone can give me the detailed steps to go about this without issue. I'm thinking this is a pretty easy question to all the techies out there...
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    Back up or copy the iTunes folder. There are no licenses to worry about, buy Deauthorize your computer in iTunes before you reformat. After you restore everything play one of the songs you purchased from the iTunes Store and enter your Apple ID and password to Authorize your computer.

  • Need Help with Backup and Storage

    Over the past few months I have been making the transition from PC to Mac. A "clean install", if you will.
    In addition to iPhones and iPads, we now have a new Mac mini which serves as a HTPC and general home computer, 2 laptops (Air and Pro), all connected (some wirelessly and some wired) through AirPort Extreme and extended AirPort Express.
    The one missing piece of the puzzle is backup and storage. I have no backup (which can't continue) and the only storage is on the hard drives in the various devices themselves.
    After spending days pouring through this forum and others, I am now thinking about getting a 2TB Time Capsule for backup and a 6TB G-Raid for storage.
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    I would appreciate any comments.

    The one issue you will have is that you have multiple
    iDevices, multiple computers and multiple users.  If
    you are using iTunes to manage your media, you
    will need to put the media storage on a computer that
    will be running all the time and have iTunes running on
    that and set up for Home Sharing.  Then, on each device,
    you can select what material gets copied to the device
    and what material will stream only.
    As far as backups, I personally maintain clones on portable
    drives for each of my computers and, depending on the data,
    backup data on USB memory sticks or additional portables.
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    files stored there.  One is the main and the other is a backup.

  • Need help with backup and clean install

    Need Assistance with G5
    Background
    I'm an inexperienced Mac user with a G5, twin 2.0 gig processors and 1.5
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    internet (Safari/Mail) applications. Anything newer has really slowed internet applications down big time.
    Current Problem
    I've probably messed up my hard drive by switching back and forth
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    Backing up your Users folder will save everything in all the accounts on the computer including pictures, music, preferences, etc. as long as they were kept in that folder.
    If you have File Vault turned on you should turn it off. The "correct" procedure for transferring to your Mac Mini is as follows:
    1. Turn both computers off. Connect them together with a Firewire cable.
    2. Boot the G5 into Target Disk Mode.
    3. Then boot the Mac Mini normally. The G5's hard drive should be present on the Mini's Desktop.
    4. Create a new folder on the Mini and name it something appropriate like G5 User Backup. Drag the Users folder on the G5 into this new folder on the Mini.
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    5. Drag the G5's hard drive icon from the Desktop to the Trash or CTRL-click on its icon and select Eject from the contextual menu.
    6. Shutdown the G5 and remove the Firewire cable connecting the two computers.
    You can now proceed to fix the G5. Because you are planning to erase the hard drive I would like to suggest you do an extended format to prep the hard drive properly for your restoration:
    1. Boot from your Panther Installer Disk. After the installer loads select Disk Utility from the Installer menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
    You can then quit Disk Utility and return to the installer. Now proceed to reinstall OS X. Be sure you set up your accounts with the exact same usernames and passwords as you used before.
    Once you have completed your reinstallation on the G5 you can restore your Users folder from the Mac Mini.
    1. Shut down both computers. Connect them with a Firewire cable.
    2. Boot the G5 into Target Disk Mode.
    3. Boot the Mac Mini normally. G5's hard drive should appear on the Mini's Desktop.
    4. Open a Finder window on the G5's hard drive and drag the Users folder to the Trash (don't delete yet.)
    5. Now copy the saved Users folder from the Mac Mini to the G5 (only the Users folder, not the folder in which you stored it.)
    6. Eject the G5's hard drive from the Mini's Desktop and shut down the G5.
    7. Disconnect the Firewire cable.
    Now restart the G5. If all worked well it should start up normally and you should find everything normal in your accounts.
    There is one potential problem in all the above. All your account preferences are contained in the Users folder. If you have any corrupted preferences, they will still be corrupted and may continue to cause problems. If that's the case you may need to trash the /Home/Library/Preferences/ folder's contents. Hopefully, this won't be the case, but you should be aware of the possibility.
    If eveything is working normally you can empty the Trash and delete the contents. Same on the Mac Mini.

  • Iphone 5 backup and sync with iTunes ..says i need more memory

      I just bought more icloud memory for my iphone 5...because it said i needed 1.4 gb of space to backup... It would not let me sync my iphone on itunes.  I still can not back up..What should I do?  I guess no reason to buy that 10 GB from itunes.

    You probably need more free space on your phone, not in your iCloud account.  (Additional iCloud storage doesn't increase the space on your phone.) 
    Check Settings>General>Usage to see how much available space you have.  If you need more and your music is in your iTunes library, delete your music by going to Settings>General>Usage>Music, swipe across All Music, tap Delete.  Then back up and sync with iTunes, and sync back the music you still want on your phone.

  • When trying to backup and sync my ipad and iphone with itunes the device does not appear int he upper right hand corner anymore

    when trying to backup and sync my ipad and iphone to itunes it does not appear in the upper right hand corner under devices for me to click on

    In that same window - the one where you see your backups - click on the box at the bottom that say -Prevent iPods, iPhones and iPads form syncing automatically. Then click OK and quit iTunes.
    Connect your iPad to the computer and launch iTunes. Right click on the iPad name on the left side under the devices heading and select - Restore from backup. A window will pop up from which you can select any of the backups that you have for the iPad. Select the backup that you want to restore from and then go agreed and restore the iPad. Sync with iTunes when you are done.
    Remember that when you restore from a backup - you restore everything in that backup to the iPad. You cannot selectively restore content. It is all or none.

  • I cant backup and sync any help??

    i cant backup and sync any help??

    Maybe, but not unless there are some specifics provided as to what exactly is happening.
    We're not mind readers.

  • Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

    Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

    Download Past Purchases
    http://support.apple.com/kb/HT2519
    Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

  • ITunes will not let me backup and sync to new phone encrypted password??

    iTunes will not let me backup and sync to new phone encrypted password?? I've never set a password for my old iPhone 3gs but tried my old Apple ID sign-in passwords to no avail. I've simply sat here so frustrated....my husband sync'd his new iPhone 4 no problem, somehow the checkbox shows Encrypted password and I'm at a loss on how to change this/find the password and transfer my old backup onto my new phone so I can use it. Can anyone help? Tnx

    John,
    buy an iTunes Music Card and redeem it to your account - the "none" option should be available then.

  • Problem with connecting and syncing   (quicktime.qts)

    Hi,
    I have a problem with connecting and syncing my Iphone to itunes.
    iphone alone on PC -> uploading files (fotos) is possible
    itunes starts normaly, if iphone is not conected.
    if i connect iphone after starting itunes, or if i start itunes after connecting iphone i get an itunes-error with message:
    AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
    ModVer: 7.65.17.80 Offset: 00909a47
    i test different things...
    - used another USB-port
    - used another PC
    - used macbook of my wife instead PC
    - deinstalled and new installed of itunes (older and newer versions) folow tutorials of apple
    - use another USB-Cable...
    I'm resigned, Please help me..
    Tom

    AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
    In this context, that can sometimes indicate trouble with a content file on the phone (or Touch).
    Do you have any podcasts stored on the iPhone at the moment? If so, if you delete them from the phone, can you connect to iTunes without the error?

  • Backup and Sync: iTunes

    If I did a backup at 1:00PM, then changed some settings and backedup again at 5:00PM, can I restore back to the 1:00 backup?
    Thanks-

    You probably need more free space on your phone, not in your iCloud account.  (Additional iCloud storage doesn't increase the space on your phone.) 
    Check Settings>General>Usage to see how much available space you have.  If you need more and your music is in your iTunes library, delete your music by going to Settings>General>Usage>Music, swipe across All Music, tap Delete.  Then back up and sync with iTunes, and sync back the music you still want on your phone.

  • Cannot backup and sync after updated iTunes

    Cannot backup and sync after updated iTunes. Have tried to hard reset iPhone (all data lost- sad) and reinstalled iTunes. Still cannot work.

    It sounds like you bough the song only, not the song and the ringtone.
    Ringtones via itunes are available in the U.S. only.
    In the U.S. to make a ringtone you:
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    Find the song in your library and click the bell
    This bring up the editor.
    You edit the song to the portion you want.
    Then click buy to purchase the ringtone - another 99 cents.
    Then it shows up in ringtones and you can sync.
    As I said, this method of creating ringtones is available in the U.S. only.
    There are, however, many ways to make ringtones:
    http://www.iphoneatlas.com/2008/01/02/guide-the-many-methods-for-using-custom-ip hone-ringtones

  • Should I do a backup and sync before IOS4 upgrade?

    I have yet to do an upgrade to IOS4 on my 3GS. Given the issues with the upgrade process, would it make more sense to do a backup and sync before I proceed with the upgrade process? It's been about 3-4 months since I've done a backup and I'm currently running OS 3.1.2.

    Thanks. I tried to do a backup recently during a sync, started around 11pm one night, went to bed at 1am, then woke up at 6am only to find it still backing up. I ended up clicking the little "x" up in the top window just to let it sync up. I'm really not looking forward to having to go through this backup routine, I still am perplexed as to why a backup should take so long to do (I have about 8MB on my 16MB 3GS).

  • Help with Backup

    I'm not sure if I am putting this in the right place (it's my first post, sorry!) but I would love some help with BackUp.
    I have a FireLite external hard drive that is programmed with backup to run every night at midnight. I recently got the notice that the external hard drive is full, and I now keep getting the messages that my startup disk is also full.
    I would like to figure out how to delete things off of my external hard drive without having to restore. The external is connected through firewire, and when I click on it through my desktop it only offers the restore function through the Backup application.
    Is there anyway to get around this and manually delete things (not everything, just select things) off of the external?
    I

    Do get a bigger Firewire Drive, then...
    Get carbon copy cloner to make an exact copy of your old HD to the New one...
    http://www.bombich.com/software/ccc.html
    SuperDuper...
    http://www.shirt-pocket.com/SuperDuper/
    Have a look at Synchronize! Pro X 6.0.5
    http://www.macupdate.com/info.php/id/6897/synchronize!-pro-x
    Or the most expensive one & my favorite, Tri-Backup...
    http://www.tri-edre.com/english/tribackup.htm

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