HT4211 I can't get words to open. I have no other applications open, but every time I tap the icon I gat an oops error message that a problem has occurred. ***
can't get words to open. I have no other applications open, but every time I tap the icon I gat an oops error message that a problem has occurred. ***
First try killing Words. When on the home screen double press the HOME button, then swipe the screen image of Words up to close it.
Next, reset your iPhone by holding HOME and SLEEP until an Apple logo appears. If the problem is not resolved delete the app from your phone, reset the phone again, then reinstall the app.
Similar Messages
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I am having a problem opening pdf files. I get an error message saying
a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19Hi AdobeFiles,
I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.
Let us know how it goes!
Best,
Sara -
I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.
Hello there Sweebs44,
It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph6c493cac
Then close all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone sign back into your account and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling -
I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
When I open bookmarks I get an error message that a script has stopped or is busy
When I try and access my bookmarks I get an error message that a script has either stopped running or is busy. My choices are continue or stop script. The only way I can get to the bookmarks is to stop the script. Is there a fix for this?
Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes] -
I have downloaded AI Trial but on launching I am getting a Configuration Error which reads '
A problem has occured with the licensing of this product. Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:5.
I have tried the restart suggestion, but the problem persists.
Can anyone assist.
TImTim,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Hi
My Itunes program goes down - tried to reeinstall but I does not help. I get the message: An unknown problem has occurred (-42031)
What can I do?
BjörnIf your iTunes is up to date, remove the SC Info folder.
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When trying to log into iCloud, I get error message that this iPhone has exceeded it's limits for free apple I'd accounts
Indeed you do, limit of three accounts exists for every device. You can use old icloud accounts or create account on new device and then sign in on that phone. That limit is only for creating and not for use.
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I am trying to upgrade to iTunes 11.4 on my Windows7 PC and get an error message that says " iTunes has an invalid signature. It will not be installed" How do I fix that?
Hi curliejo,
Welcome to the Apple Support Communities!
In your situation I would recommend the steps in the following article for troubleshooting iTunes. It may be necessary to completely remove and reinstall iTunes in this situation. Be sure to remove all of the components with iTunes in the correct order as outlined in the article before installing fresh.
Issues installing iTunes or QuickTime for Windows
Have a great day,
Joe -
Since july 2 I have Acrobat Pro (the paid version). But every time I start the program I get the screen with: this is a trial version. You have X days left, etc. I find that quite annoying.
This is not just annoying, it is wrong, because at the end of the trial it will stop completely. You must resolve it before then.
So, did you do anything to license the trial version? It needs to be told that you have purchased, or it will stop working at the end of the trial. -
I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?
Restart your phone,hold the home button and the off button down till the apple symbol comes up. If that doesnt fix it , you need to do a restore in itunes by connecting to itunes , click on your phones name to the left, then click restore in the center of the screen and restore from backup.
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I am trying to download the free trial of Adobe but every time I click the link it just opens a blank internet tab. How do I successfully download?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I used to be able to access Appleworks. Now, every time I hit the icon, it tried to open but doesn't. I recently upgraded to wireless internet from dial-up. Would this be the problem?
There is more than just the plist to delete for AppleWorks. They must all be deleted at the same time to be effective. To delete AppleWorks’ preference files, go to HD > Users > Library > Preferences. Find and delete the file com.apple.appleworks.plist. Find and open the folder AppleWorks in this Preferences folder, then delete all of the enclosed files (with the exception of the Button Bar Preferences if you have customized the Button Bars). AppleWorks will recreate the preference files as it needs them.
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I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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