HT4352 I have done all the above but when I turn on the TV & go to computer the movies it still saying that the home sharing is not connected.

I have follow all the settings for the home sharing but when I turn on the TV & go to computer then movies it still saying that the home sharing is not connected.

See
http://support.apple.com/kb/ts2972

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I would like to know why ASC removed my comments and pleads saying they were rantings? Maybe so, but if you received more than 100 emails a day, you would too! I have done all the right things to not receive these emails but to no avail.Can someone help?

For months now I have been puting up with receiving emails generated from Apple Support Communities - sometimes more than 100 a day. Needless to say I am angry. I have done everything I have been told to do so as not to receive them BUT they still keep on coming all day and all night. It is messing up my sytem and taking too much time out of my busy day. When I responded to another person's same problem, I immediately received an email from Apple Support Communities telling me that they have removed my responses from Apple Support Communities! This, after only one day, when I have been writing and requesting help to have these emails stop from cloging up my email! Of course I am upset and now even more.
Please, if someone knows how to stop these emails from entering my box, I would really appreciate hearing. In the meantime I continue to delete one by one.Linda166

At the top of this page, click your name, where yours says "Welcome, linda166":
Click the link "Manage email notifications":
Click the checkbox at the upper right - to the right of where it says "Date" - this selects all of the messages on the page:
Click the button "Remove selected notifications":
Click "Next" and repeat for each page. You may have less than 213 pages.

I am currently using Firefox 4.0 as it says with the "About Firefox". But when I'm trying to install certain add-ons for FF4, it still says that I'm using Firefox 3.6.8 :|

To be more particular, I'm trying to install the "Shine Bright Skin" theme which is for Firefox 4, but it says that it is not compatible with my current version, it says I'm using FF3.6.8 but I'm really using FF4.
[http://i53.tinypic.com/29dxpqu.jpg Shine Bright Skin]

According to the "More system details..." you have a preference set called '''general.useragent.override''' which sounds like the most likely culprit. Use the about:config preference editor to clear that preference.
(1) Type or paste '''about:config''' into the location bar and press Enter. Click the button promising to be careful if it appears.
(2) Type '''agent''' into the filter box and wait for the list to be filtered.
(3) Right-click '''general.useragent.override''' and choose Reset to return that preference to its default value.
Any luck?
By the way, this override might have been set by an add-on to improve compatibility with something else... good luck tracking it down.

I lost my ipod. icloud told me where was at but when i found it and its sitting right next to me it still say that it is in that location?

I know where it is at, right next to me but even after refreshing and restoring my ipod it says it is in that location and has been for the entire day and last night?

If you use the Maps app, where doe the iPod say it is?
How far off was the location?
Try exiting the findMyiPod on iCloud nad then try to find again.

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

HT204380 I have done all the above. I am in Germany using an iPad 2, trying to call an iPad 2 in the UK. My IPad goes through the call and then times out. I have been on the phone to the receiver at the time so know they had their iPad on.

I have done all the above. I am in Germany using an iPad 2, trying to call an iPad 2 in the UK. My IPad goes through the call and then times out. I have been on the phone to the receiver at the time so know they had their iPad on.

What do you mean that you can't "call" an iPad in the UK?? That doesn't particularly make sense. You can email to an iPad or text them, but the iPad is not a phone, so how do you expect to "call" them??
Hope this helps

HT1212 i am trying to unlock my ipod. i have done all the steps, disconnected and held the home button but it just keeps saying try again. how else can i unlock my ipod?

i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock

Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Have done all the trouble shooting connection but my iPad still can not get wifi connection

i have done all the trouble shooting connection but mu iPAd still can not get wifi connection

Hi Jo,
Each router is a little different but here are the basics: login to the router using the administrator account, should have that info from the installer, and then you should find something like security settings, or it may be advanced security. There will be a setting to the effect of limiting access, or it may say allow Mac address authentication, or admit the Mac addresses in the table...if that is switched on, you can just switch it off and that will allow any wireless device to attach. If you want to keep it on, then you have to enter the Mac address for the device you want to use for access. In the case of the iPad, go to Settings > General > About > WiFi Address (another way of saying Mac address). Enter that very long sequence in the router's Mac address acceptance table and that should take care of things.
Using the Mac address does not change any of the email settings, just limits attaching to the router in the first place.
If you are already getting email, you must be attaching already so this should not be an issue. If you are having email issues, such as receive but not send, you may not have the outgoing server set correctly: Settings > Mail > Account > Outgoing server name (usually an SMTP server) and you may have to go to the advanced settings to enter the outgoing password (normally the same as the account/incoming password) and then check to see if SSL is ON or OFF...most common email services say to set to OFF.

Please a simple problem but I don't know how to solve it. After installing 16 gb of ram all is good but when I turn on the computer it is a window signaling that all is correct. How is possible to delete once and for all that window? Thank you

Please a simple problem but I don't know how to solve it. After installing 16 gb of ram all is good but when I turn on the computer it is a window signaling that all is correct. How is possible to delete once and for all that window? Thank you

Well then maybe you could take a screenshot because the appearance of such a window is news to me.
Also post your OS X version and what model Mac you have. The more detail, the better. Thanks.
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse or trackpad. You will hear a "camera shutter" sound. This will deposit a screenshot on your Desktop.
If you can't find it on your Desktop look in your Documents or Downloads folder.
When you post your response, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Image button.
⌘ Shift 4 and then pressing the space bar captures the frontmost window.
⌘ Shift 3 captures the entire screen.
Drag the screenshot to the Trash after you post your reply.

My iPhone 4 cellphone was stolen last year. I have done all the procedures of reporting it to the South African Police Services and my Vodacom service provider. I do have the case number and I did blacklist my stolen phone. I have not had any assistance.

My iPhone 4 cellphone was stolen last year. I have done all the procedures of reporting it to the South African Police Services and my Vodacom service provider. I do have the case number and I did blacklist my stolen phone. I have not had any assistance. I had installed Find My iPhone but did not have any iCloud account on it (ie. iCloud Username and Password). So I am unable to track it or find its location as yet. Please help me find my iPhone 4.

Your only chance is setting it up as new device without using the latest backup afterwards, which you already did.
If this does not work, you should get it serviced:
Apple - Support - Service Answer Center
How to back up your data and set up as a new device

HT1414 I'm unable to find the YouTube app on ios6. I have done all the general things needed.

Hi
I had updated my new iPad with iOS 6 as it asked. After doing so then YouTube app on the desktop is missing and I have done all the basic things need to be as let the other reviews I have read on the queries asked by other users but still I'm unable to get it back, kindly help.

Is this a joke? Why it was not advertised?
I was using youtube app on my ipad for 90% of the time.
Get it back! This is frustrating. If it will not be back, I will not be buying iphone5 to replace my 4s.

HT1212 I have done all the steps to wipe the iPod and restore it however it still has a password and I cannot restore it. Any advice?

I have done all the steps to restore the iPod to factory settings and then tried to restore it but the password is still there. Any advice?

Take a look at this link, http://www.wikihow.com/Reset-a-Lost-iPod-Password

Downloads disappear. I have done all the suggestions........ getting ready to use another browser......

I go to download and everything seems fine, even in the destination folder. Then once complete it disappears and is not on computer. I have done all the suggestions and reset configurations.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See "Disable virus scanning in Firefox preferences - Windows"
*http://kb.mozillazine.org/Unable_to_save_or_download_files

I joined itunes on my computor at work since then I have a laptop at home ,an ipad and a iphone 4s and i just recently bought a apple tv 2 I have icloud on all the devices I have clicked on all the home sharing on everything . At home we have wifi but I t

I opened my account with itunes on my work computor, sometime later I purchased an ipad , and a iphone 4s and i successfully got them all to sync with icloud
so all my music i have bought and my photos ect goes to all devices , very happy.
Then i purchased an apple tv 2 , i have wifi installed and i have set up the apple tv with all the ID and passwords it asks for but it doesnt find my music collection on itunes. I have switched on the home sharing on all devices at home and at work but to no avail. please could someone tell me what i am doing or not doing I am a beginner at this stuff and would appreciate in laymans terms what i can do
Thankyou

Home Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC

HT4352 I have done all the above but when I turn on the TV & go to computer the movies it still saying that the home sharing is not connected.

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