HT4528 suddenly unable to send or receive pictures on iphone 5s

suddenly unable to receive or send pictures, or to participate in group texting.  iphone 5s.  not sure what happened here!

SMS/MMS, which are true text messages (not iMessage) are a carrier function. You need to contact the carrier and have them check your account to see if you have a SMS/MMS plan on your account.

Similar Messages

  • Unable to send or receive pictures

    I am unable to send or receive pictures.  Everytime I tried to send or receive on I get an error message saying download error.  How can I fix this?  I have a Droid Incredible.
    Thanks
    Tonique

    Hi Tonique, 
    I understand the importance of using picture messaging on your device! I would like to ask a couple of questions. 
    Are you using a third-party messaging application? If so, I would recommend uninstalling it and trying again. If you are successful in sending and receiving after doing so, then the application is the source of the issue. 
    Did this issue just start happening? Or has it been an ongoing issue?
    I do want to let you know that you can check in your online account and see if you have picture messaging blocked. The information is located in the service blocks section. Below I have provided you with the steps. 
    Sign to My Verizon at http://www.vzw.com .
    Locate the I Want To... section.
    Select More Actions.
    In the Safety & Security column, click Set Usage Controls.
    Click the Usage Controls tab.
    Scroll down to the Service Blocks section.
    Click Explore.
    Select the appropriate line from the Blocks For: drop-down.
    Select check box next to the service(s) you wish to add or remove blocking.
    Click Continue.
    Click Close.
    Please let us know if you need further assistance. We are happy to assist you. 
    Best regards, 

  • HT4623 Unable to send or receive picture messages

    I have been unable to send or receive picture messages since I started using the iphone.

    I have an iPhone 5 and since I updated to ios 7.1, I can't sent pics unless the other phone has iMessage. I use h2O and I use the sim swap to get to my cellular network. I enter the settings and I noticed when I enter the mms apn: att.mvno will eventually disappear and says home. I repeated this process a dozen time with the same result.
    All the setting that I've enter didn't change but the mms apn. Att.mvno.
    Keep in mind, I used the sim swap method on my iPhone 4s and the 5 and never had a problem until this new update!  It's driving me nuts and would like to know how to resolve this problem? I'm not sure if I revert back to 7.0.6 will fix it but before I do it , I like to know if that will work Bc it's time consuming!  Apple needs to fix this problem Bc it was fine before this dam upgrade.

  • Cannot send or receive pictures from iPhone 5c

    I am unable to send or receive picture messages from my iphone 5c

    Two things:
    1.  Settings > Messages > MMS Messaging must be "On".
    2.  Your cellular carrier account must be set up to send/receive MMS (may well cost extra).

  • Unable to send or receive picture messages

    For the last 3 days my inc2 wont send or receive picture messages. When i try to send them it says, failed after multiple attempts generic network failure. I cant download them either. All of my settings seem to be right.Please Help..
    I'm useing stock messinging .

    Are you able to browse the web ok? 
    Now when you say you are using the stock messager, are you talking about the on used for sms/mms of the one for emails?  Does it say Mail or Messages?

  • Unable to send or receive text on iphone 5s

    Unable to send a text or receive one on my iphone 5s

    SMS/MMS, which are true text messages (not iMessage) are a carrier function. You need to contact the carrier and have them check your account to see if you have a SMS/MMS plan on your account.

  • Can't send or receive pictures on iphone 5/ sprint, please help!

    Was on the phone for over 3 hours last night with Apple and Sprint and I'm beyond frustrated.  I just started using my iPhone 5 on the Sprint network a few days ago.  I did the 6.0.2 update.  I can't send or recieve picture messages!  Regular text messages are fine.  Everything else on phone works great.  I've went thru the whole trouble shooting routine on Apple's end w/ a senior advisor and have restored my iphone twice..it doesn't help. 
    Sprint said it has nothing to do with my plan and they said that my coverage here is fine. 
    Has anyone else had this problem?  Was it a problem on Sprint or Apple's end?  Could the 6.0.2 update have caused this?  Could this possibly be a defective phone?  Please help!!

    ok finally got the problem solved.  Hopefully this will help other people experiencing this problem. 
    First, go Settings, then select Phone.  Under "My number" it should say your current number.  If it doesn't (as it didn't in my case) call sprint (dial *2 on your phone).  Tell the sprint agent you would like your Name assigned to your number. 
    In my case, I had been added to an existing family plan.  I was assigned a random new cell phone number, but then later changed it to my old existing phone number from AT&T.  So if you are like me and brought your old cell phone number with you when you switched to Sprint, then this may be the issue. 
    When I was experiencing the problem with my pictures not sending, the wrong phone number was showing as my number on the phone (even though people could call and text me using my current number). 

  • I am suddenly unable to send or receive messages on my iMac.  It says "OFFLINE" in italics and I can't change it.

    This is a new problem and seems to have begun after apple "upgraded" to ios 7 et al.  I logged out and logged back in - NADA. The upgrade downgraded many things that had worked just fine before.  What is happening to quality control in APPLE?  Not dependable any more for sure!!!!!!!!!!! 

    You can try resetting your iPhone. Make sure to make a backup of your data.

  • Can't send or receive pictures on IPhone 4 since downloading 7.3

    I downloaded 7.3 on my Iphone 4.  Now I cant send or recieve picts via text.
    I have reset network settings, then when that didnt work reset all setting.  Voice and Data roaming are on as well as SMS setting in text.
    Please help.

    reedharris wrote:
    I downloaded 7.3 on my Iphone 4.  Now I cant send or recieve picts via text.
    There is no iOS 7.3.  The latest version is 7.0.4.
    "can't send" - What exactly happens when you try?
    "via text" - Do you mean MMS or iMessage?
    Settings > Messages > MMS Messaging > ON?
    Settings > MEssages  > iMessage > ON?

  • TS3899 unable to send or receive emails on iphone

    My Iphone is not able to acess my Yahoo! emails since this morning. I get this message "The user or password for "yahoo!" is incorrect. When I go to setting to type my password there, it is not recognized as a valid password. I try to delete my Yahoo account from my phone and set it up again and still have the same problem.

    Hello again. If your idea is to try to access my email using safari and going to Yahoo! there, yes I already did that and it works. It also works on my laptop. but the Mail function on the Iphone is not working.

  • HT5622 Unable to send and receive iMessages, help!

    For some reason, I am suddenly unable to send and receive Imesages? Iv rang Vodafone customer services, who were no,help at all.
    Iv tried lots of suggestions on the internet, but no luck!
    Any help would be appreciated
    Thanks

    Hello, Theresa132. 
    Thank you for the question.  The article below will help you troubleshoot your issue with iMessage.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Cheers,
    Jason H.

  • Why won't my iPhone 5 send or receive picture messages?

    I recently purchased a new iPhone 5 on Vodafone, since I've had it I've been unable to send or receive picture messages.
    I have rang Vodafone several times and each time they reset and send through the correct settings to my phone. Each time also not being successful.
    I spoke with a lady from Vodafone this morning and she claimed it was a problem with the iPhone 5 model and not being able to pick up 3G aswell as the 4/4S models.
    This massively disappoints me as I love the apple products and was looking forward to upgrading to the 5, now I wish I stuck with the 4S.
    Will there be an update or some kind of instruction to fix this issue?

    Have you called AppleCare?
    No, it doesn't have anything to do with picking up 3G at all. I sent at least 5 pictures back and forth last night on my iPhone 5 with another person who has an iPhone 5.
    You do have MMS turned on? And you are connected to cell data?

  • IPhone 5 will not send or receive picture messages ? Tried everything !

    Recently purchased iPhone 5 and have found that I am unable to send or receive picture messages I have tried all of the suggested fixes and still will not work ! I find this extremely annoying and a bit ridiculous that considering the iPhone 5 is meant to be the best phone available to date I can't send or receive a simple mms message this needs sorted !

    First does your carrier contract support MMS?
    If so, is Settings > Messages > MMS Messaging  turned ON?

  • My iPhone 4 will not send or receive pictures unless from another i product

    i recently had my i phone connected thru staight talk, and im am unable to send or receive pictures via text unless its another iphone, the phone has not been jail broken or anything, is there something in the settings i need to do, help...........or is that the cost for jumping ship from at&t

    Your carrier is the one that enables SMS/MMS.  Contact them.
    You understand the difference between SMS/MMS and iMessage. Right?
    Also: Settings > Messages > Send as SMS > ON  (Should not make a difference when sending to non-iOS phones)

  • Will not send or receive pictures

    when I am at home on my house wifi...I can text, but am unable to send or receive pictures or icons.

    Picture texts will not send/receive over wi-fi, they require a mobile data connection.  They count against your text package, though, not your data package.

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