Unable to send or receive pictures

I am unable to send or receive pictures.  Everytime I tried to send or receive on I get an error message saying download error.  How can I fix this?  I have a Droid Incredible.
Thanks
Tonique

Hi Tonique, 
I understand the importance of using picture messaging on your device! I would like to ask a couple of questions. 
Are you using a third-party messaging application? If so, I would recommend uninstalling it and trying again. If you are successful in sending and receiving after doing so, then the application is the source of the issue. 
Did this issue just start happening? Or has it been an ongoing issue?
I do want to let you know that you can check in your online account and see if you have picture messaging blocked. The information is located in the service blocks section. Below I have provided you with the steps. 
Sign to My Verizon at http://www.vzw.com .
Locate the I Want To... section.
Select More Actions.
In the Safety & Security column, click Set Usage Controls.
Click the Usage Controls tab.
Scroll down to the Service Blocks section.
Click Explore.
Select the appropriate line from the Blocks For: drop-down.
Select check box next to the service(s) you wish to add or remove blocking.
Click Continue.
Click Close.
Please let us know if you need further assistance. We are happy to assist you. 
Best regards, 

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