HT4623 I cannot update my IPad, have followed directions, but continue to get same message: Your software is up to date, and I have iOS 5.1.1. any different ideas to help?
Please help with updating IPad from iOS5.1.1 to current. Have followed directions, still getting message: your software, (iOS5.1.1) is up to date.
You must have a 1st generation iPad.
iOS 5.1.1 is the most current version for that device.
Does it have a camera?
If not it is a 1st generation.
You can check your model here:
Identifying iPad models
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I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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it said it wasnt installed correctly
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.) -
I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
How to update Mac OSX 10.7.5 to 10.9? It says Your software is up to date
How to update Mac OSX 10.7.5 to 10.9? It says Your software is up to date when i do the Software update check
Wowzah. Not directed at you, but, like ouch!
£15 to have a minor OS refresh and bug fix, from a corporation with $$$ in cash in the bank, seems a bit tight to me. Talk about making Microsoft look generous.. sheesh.
I run 10.8 on my MacBook pro and need 10.8 to run the xcode 5 dev tools on my work mac... I thought it would be a simple download, didn't realise we'd have to pay? Frankly the differences are in no way deserving of any price tag!
Apple - try being more generous, people might like you more instead of just resenting every time we have to deal with you. The only fun bit seems to be walking out the door with the shiny new thing. -
I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have an IPOD Classic with purchased music and I want to sync it with a different PC but I get the message your device is synced with another PC. How do I resolve this issue? I don't have the previous PC.
I want to sync it with a different PC
On that PC, launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer. -
Jeez. Trying to view items in youtube. I keep getting a blacked out picture telling me my browser is out of date and I need to download the update. I do that and then it doesn't connect so I'm back at square one.
Hi MiMattheMac, you probably won't have any problems but just be aware upgrading from Snow Leopard to anything later is a big leap. Old, PowerPC - only programs won't work, for example, and even more recently developed programs won't work if their developers have not been updating them for recent OS X versions.
If you haven't made a backup of your Mac yet, and you consider the information on it important, please consider doing that. It is the only practicable way to "undo" an OS X upgrade should you want to. Merely having a backup seems to preclude the need to ever use it.
If the information on your Mac is not important to you, upgrading to Mavericks is even easier since you can completely erase the Mac first.
In any event let the download complete.
If this raises any concerns about installing it, and you need to ask questions to alleviate those concerns, you can just close this window when it eventually appears:
The 5 GB downloaded file will not be deleted and will remain available until you actually install Mavericks. You can do that at any time convenient for you. -
Added email to ipad can send email but can not receive.Message wrong password .Can some one help.Thanks
No one here will know your password
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Hi, bylm.
Thank you for visiting Apple Support Communities.
Here is some information that may help resolve this issue.
Adobe Flash Player updates available for OS X on October 24, 2014
http://support.apple.com/en-us/ht5655
Cheers,
Jason H. -
I have been browsing the disscusions on this site, and I have tried everything suggested; changing time, restarting computer, fooling around with the keychains, even trying my sisters apple id! I dont know why my Facetime has randomly stopped working and I know that there is already alot of information out there but I thought I would ask again to see if anyone had any new ideas or ways they could help! Thanks!!
I have the same problem on my iMac. My facetime has been working, but now I'm getting the same error as You. I've been through the following:
The stuff that Linc Davis suggested, new profile on iMac, moved iMac into DMZ zone with no firewall rules, tested with other Apple-ID, checked hosts file, checked different timezone settings, tried to connect to 2 mobile APs (with diferent providors), changed DNS servers (ISP's DNS + Google DNS + Open DNS) - Nothing helped. Also talked to Apple Support, since i have Apple Care, but the seem to be a bit clueless also Well I've mailed them the results of my different tests, so lets see what they come up with - Unfortunately I'm sure it will be the same suggestion as all the major PC manufactures suggests, reinstall and test - RIGHT !!!!!!
If I get solution, I'll post it here.
Kind Regards
Kim -
I've tried rebooting mulitple times. I've uninstalled/reinstalled only to get the same message. I tried the "cor-el" suggested solution of deleting the (C:\Program Files\Mozilla Firefox\) first but was unable to delete the file "{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}" as access is denied. I even tried deleting the "parent.lock" file only there isn't one in my profile folder. I believe I've now exhausted all current suggestions. Please help!
Were you ever able to delete {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}? If not, try downloading Unlocker and seeing what application has a hold of it. (http://www.emptyloop.com/unlocker/)
FYI - I also emailed one of the peers on the installer for insight on what we can check as I have seen several reports on the forums lately with similar issues. -
Tried to watch streaming TV on Macbook Pro, but kept getting message I needed to update my Adobe Flash. So I did so, restarted computer, but still get that message. I don't get it on my iPad or on my iPhone, just on my Macbook Pro. Grrrrr.
If you are using Internet Explorer, ensure that:
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Disabled ActiveX Filtering.
Thanks,
Sunil -
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PLease help me update my iOS 1.6.3 to 7
Well - With millions and millions of users trying to download, the Apple servers are under stress. Wait until tomorrow.
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