HT4623 I have an iPad 3.2 and would like to upgrade the IOS to 5 or 6. I'm having difficulty doing so, including using a cable between my laptop and my iPad. What should I do?

I have an iPad 3 and have attempted, without success, to upgrade to iOS to 5 or 6. I've tried it wirelessly, without success, and cabled it to my laptop, also without success.  What am I doing wrong?

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

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