HT4623 I tried to download the ios 6.1.1 and I keep being told it can't download because I'm no longer connected to the internet
When trying to install the ios 6.1.1 update, I get a message saying I can't install because I'm no longer connected to the internet. Every other app that requires internet connection work fine.
METHODS:
A :
Go to settings, then iTunes and apps, click on your Apple ID and then sign out. Sign back in and see if it works.
B :
Double-tap the Home button to bring about the multitasking screen
Navigate to “Settings” then swipe up on the Settings app to send it off the screen, thereby quitting
Go back to the home screen, relaunch Settings, and try to download the update again.
C :
Open Settings and go to “General” followed by “Reset”
Choose “Reset Network Settings” and tap the red text to confirm the reset – this will trash the network configuration and restart iOS
When booted back to the home screen, reconnect to a Wi-Fi network through settings
Install the iOS update as usual
Keep me posted
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http://support.apple.com/kb/HT4623
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