HT4623 I updated my mini iPad to ios7 i lost all the book that bought from itune store, i can not even open the iBook, how come?

i lost all my books that i purchased in iBook when i download the iOS7, how can i retreive it?

What happens when you try to open it? There are no details as to what you have going on to be able to help you trouble shoot

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My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forc

My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forcing close again? does anyone have a solution to the above problem?

You mean the default OS X mail app? Try reinstalling OS X Yosemite if that's the case.
If you are referring to 3rd party mail applications, that's a compatibility issue. Some apps don't work in the new operating system. You have to wait until the developer updates the app, or you have to revert back to Mavericks to continue using it.

HT4623 Recently updated my iphone 5 with IOS7 and lost all my photos - Help!?

Hi, I'm wondering if anyone might be able to help? I updated my Iphone 5 with this IOS7 update a few days ago and seem to have lost all my photos. I tried a 'Restore' and then 'Back up from restore' in itunes but the phone kept going round in circles. It kept asking me [on the iphone] to select either 'Set up as new phone' or 'Restore from icloud' or 'Restore from itunes back up.' I chose 'Restore from backup' every time and just as I thought it had finished, it asked me to do the whole process over again. This happened several times. In the end I chose to 'Set up as new iphone' and then I was able to do a restore but the photo's never appeared. I did get all my Apps, Music and Contacts back on the phone.
I spoke with Apple today and they seem to think I didn't do a backup before updating to IOS7. Normally my itunes automatically does a sync and a back up when I connect the phone and I will get a warning message to prompt me if not. I've searched for the photo's in my Pictures folder on my lap top but they are not there. I don't use icloud [don't quite understand it but I'm getting there!] and the Apple advisor checked my Apple account and couldn't find any of the photos there. I've even tried to download a program to scan my phone for lost items but there's still no photos showing up.
Have I lost these photos for good or is there any way of getting them back?
Any advice appreciated.
Thanks
Jane

Just to add to my enquiry above...
I have downloaded a couple of these programmes which say they can help scan for missing photos. One of the programs scanned my itunes and found photos from a back up this August. I could see quite a few photos on there [the ones that I'm missing] but these programs only let you down load 2 files [photos] unless you register with them i.e I will have to pay.
So why isnt this back up for August showing up in the list 'restore from back up' when I'm connected to my itunes??
Its so frustrating knowing that the majority of the photos I'm missing are actually still there somewhere. Why do i have to pay another provider to get them back??

HT2188 I just got an iPad mini, when I try to upload my iPhone backup from my Mac i get the message to upgrade my iTunes. I can not seen to find where the download link is for iPads on apple website. Can anyone help?

I just got an iPad mini, when I try to upload my iPhone backup from my Mac i get the message to upgrade my iTunes. I can not seen to find where the download link is for iPads on apple website. Can anyone help?

The message is referring to iTunes on your computer, not the iPad : http://www.apple.com/itunes/download/
The built-in apps on the iPad can only be updated via iOS updates, so if your iPad mini is on iOS 6.0.2 then its up-to-date

After the iOS 7 update my iPhone 5's touch screen is unresponsive some times ,can't even open the lock screen , I had to turn the phone off and turn it on again , it's really frustrating , any solution ??

After the iOS 7 update my iPhone 5's touch screen is unresponsive some times ,can't even open the lock screen , I had to turn the phone off and turn it on again ,any solutions ?

Hello kumarsenthil210317
Check out the article below to start troubleshooting issues with touchscreen response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G.

HT1848 My Ipad 2 was to be reformatted and I lost all my apps I purchased from iTunes. Is there a way of getting these back

My Ipad 2 was to be reformatted and I lost all my apps I purchased from iTunes. Is there a way of getting these back

Hi tomryan1948
You can re-download all your apps from iTunes. Open the iTunes - Updates - Purchased

Cannot add songs bought from ITunes store on my IPad. The reason given is to Run the ITunes in to remove ITune which I do not want to do

My computer has Microsoft 8 Pavillion g 6.Dolby advanced audio, Altec.
My I Pad is retina display 32 GB I have IOS7 and ICloud
I belong to ITune Store. I can add songs bought from ITunes Store to my computer but I cannot add them to my IPad. The answer given is to Run the ITunes installer which I have had no succeeded
Florence.

You don't have any choice but to restore your phone. If the phone is still working, be sure to back up your contacts first. Since iTunes can't read your phone you can download the app My Contacts Backup, which will back up your contacts as an email attachment. Send this email to yourself; you can later open it on your phone and tap the attachment to re-import your contacts if necessary. When done, click on Restore (on the Summary tab) and let iTunes do its thing. Be careful to watch the progress information at the top of iTunes as well as your iPhone screen so that you do not interrupt the restore process until it is completes.

HT201412 iPad not responsive. Even hold both the restart and Home buttons for 20 seconds. Trying using iTune to restore it, then only the charging button is shown. iTunes can not even recognize the iPad anymore.

iPad not responsive. Even hold both the restart and Home buttons for 20 seconds.
Originally I can see the iPad symbol on the screen. Trying using iTune to restore it, then only the charging symbol is shown. iTunes can not even recognize the iPad anymore.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

TS1559 The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.

The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.

I had same problem. I removed the back cover, and warmed wi-fi module by hairdryer of my wife). five days wi-fi works great. I do not know what will happen next.
during operation iphone must be turned off. time of heating is near five minutes. wifi module is located upper the battery, on the upper right corner of device.

I used to have an I phone but sold it and now I bought an iPad 2 and want to know is there any way to put all the stuff I bought from iTunes back when I had the phone on my new iPad ?

I want to know if I can access all the stuff I bought from iTunes a year ago

All of your "Stuff" should be on your computer. Just sync it to the ipad.
If for some reason you failed to backup your music then:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT203167 I just updated my Iphone, but have lost all my musics I purchased from itunes.

I just updated my iphone, but have lost all my musics I purchased from itunes.

Depending on which country that you are in you might be able to re-download it for free : re-downloading. Otherwise, have you not got a copy of them on your computer and/or on a backup that you can use to re-sync them to the iPhone ?

I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

Sorry, but movies cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards.

I updated to iTunes 10.5 on Vista. As with iTunes 10.0, The DEP will not allow iTunes to open. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE? I can't update my telephone or iPod. I can't even open the iTunes program!!!

I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I recently bought a new computer and had all my files moved to it. Now when I sync my iPad and iPod I get a message stating that some (41) of my items can not be copied to my PC because it is not authorized even though it is authorized on my account.

I recently got a new PC and had all of my files moved to it. However, when I sync my iPad and IPod nano I get a message that states that 41 of my items can not be copied to the PC because it is not authorized on my account even though it is. I have tried de-authorizing it and re-authorizing it but they still will not copy. Any thoughts on how I can get them to copy?

"Note: If you no longer have access to a computer that is using one of your authorizations, you can deauthorize all of the computers associated with your account by following the steps at the bottom of About iTunes Store authorization and deauthorization".
Authorize the new computer. Launch iTunes. Go to the menu bar click Store / Authorize This Computer.
Sync your iPod.

HT5610 I updated my iphone 4 to ios 7.0.6 and lost all my ringtones I purchased from itunes. How do I get them back?

I updated my iPhone 4s with the ios 7.0.6 software and lost all my ringtones I purchased through Itunes. How do I get them back?

Did you fail to save them to your computer before updating?
If so, then you can try contacting itunes support and asking them to allow a redownload.

HT4623 I updated my mini iPad to ios7 i lost all the book that bought from itune store, i can not even open the iBook, how come?

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