HT4623 My iPhone screen is locked and says it is not backed up. That it needs to be plugged in, locked and connected to wi-fi, Ive done all that and nothing is happening!

My iPhone screen is locked and is saying it is not backed up, it says that it needs to be plugged in, locked and connected to a wi-fi network but I have done this and nothing is working!

Settings > iCloud > Storage & Backup > Back Up Now

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HT4623 Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.

Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.

Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario

HT4623 My Ipad has locked me out. It says ipad has not been backed up. Needs to be plugged in, locked, and connected to wifi. How do I fix this?

My ipad has locked me out. It says ipad hasnt been backed up. Needs to be plugged in, locked, and connected to wifi. It won't let me do anything. How do I fix it?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
 Cheers, Tom

I upgraded a week ago and every since it constantly stops in the middle of running and says "Mozilla Firefox not responding" the screen goes grey and the the little blue circle goes around and around,it didnt do this till I updated.

I upgraded a week ago and every since it constantly stops in the middle of running and says "Mozilla Firefox not responding" the screen goes grey and the the little blue circle goes around and around its so annoying and does it all the time like while I'm typing this it has happened twice, it didn't do this till I updated.

hummm never had it do that till I upgraded last week PLUS I lost all my Favorites/Bookmarks that really pissed me off my husband and I lost ALL of them I have had them for years and I upgrade and lose them can't even tell you how mad we were 8o/ very frustrating to say the least. Thanks for your help!! CRAP it just did it again I guess it didn't work........GRRRRRR!!!! I'm atta loss 8o(

HT1766 what happens if i receive a pop up saying: Itunes could not back up the iphone bacuase the backup could not be saved on this computer. what should I do?

what happens if i receive a pop up saying: Itunes could not back up the iphone bacuase the backup could not be saved on this computer. what should I do?

Hi Suphia,
Thanks for visiting Apple Support Communities.
If iTunes isn't able to back up your iPhone, the steps in this article can help:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Best Regards,
Jeremy

Hey, I broke my iPhone 4 screen when I change it my phone start to turn off while my battery reach the 25% when I connect it to the charger it switched on, and the battery percentage is around 25% so it's the time for a new battery, or I need to calibrate

hey, I broke my iPhone 4 screen when I change it my phone start to turn off while my battery reach the 25% when I connect it to the charger it switched on, and the battery percentage is around 25% so it's the time for a new battery, or I need to calibrate it? thank you

There are no user serviceable parts in an iPhone. Since you
made an unauthorized repair to your iPhone, you will have to
seek assistance elsewhere.
Google or ifixit.com may provide some direction, but you can
get no help here per Terms of Service. Sorry to tell you this,
but it is what it is.

I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?

I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?

I ended up having a one hour conversation with Apple Support which evolved to handing over control of my screen and then eventually having to use Terminal. I wish I could remember the command but it's probably best I don't.
One thing we looked at right away was the account name used to dowload the movie. Is it the same as the account name you have saved on your iPad. That's easy to check and would be great if that is all that's needed to correct. Good luck.
Here's also an email I got from Support that could solve your problem if it's not as difficult as my issue was.
I would like to inform you that this issue can occur if iOS (your device's operating system) on your device needs to be updated. It can also happen if the computer you're trying to sync from has not been authorized to play purchases you are trying to sync.
I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
http://support.apple.com/kb/HT1414
If there are still purchases that won't sync to your device after you update its software, I suggest reauthorizing your computer. To do so, follow these steps:
1) Open iTunes.
2) From the Store pull-down menu at the top, choose Deauthorize Computer.
3) Enter your account name and password, then click Deauthorize.
4) Now from the Store pull-down menu at the top, choose Authorize Computer.
5) Enter your account name and password, then click Authorize.
Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Syncing iPad, iPhone, or iPod touch with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
You'll also find a wide variety of helpful iPad troubleshooting tips, tutorials, and service information on this page:
http://www.apple.com/support/ipad

When I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

when I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

Ive got the same problem, just got my iphone unlocked, and they told me to sync it to itunes to get it permently unlocked, well everytime i plug my iphone in it says; it wont work as it needs up dating to 10.6.3, which i have already updated, but still doesnt work, so how can i get my phone unlocked?

Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

Try this previous discusssion:
https://discussions.apple.com/message/12518406#12518406

HT204053 Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninst

Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninstall via the control panel my pc cannot find the route????? I do have an iphone and ipad. What can I do?

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

My pc keeps saying usb device not recenized iv tryed so i cant restore my ipod touch 3g it works with iphone4 iv tryed diffrent wires and still the same

my pc keeps saying usb device not recenized iv tryed so i cant restore my ipod touch 3g it works with iphone4 iv tryed diffrent wires and still the same plz help

Hello again Graham,sorry I spelt your name wrong on my last post ... Ok I went to the device manager and found a yellow mark. I went to it and selected re install driver. I then re booted my pc. I now have no yellow marks in the list but my pc still wont recognise my iphone.
Could I try anything else ?
Cheers Chris

Ipad says I have not backed up and will not let me go to my settings

My ipad says I have not backed up and will not let me go any further. What do I need to do?

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen, then let go of the buttons.

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe. Already reinstalled 3 times and always sa

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe.
Already reinstalled 3 times and always says the same message.
thank you

Only two had virus on windows XP this week and wiped them with Avast. The itunes asked me to install the update, and so I did. but it always gives me that message.

Does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

Go to iTunes>Preferences>Devices and highlight the backup you want to delete and click on Delete Backup

I have an iPod Classic 160GB and now it will not sync. I have restored to factory settings multiple times. It freezes during sync, gives -50 error code and says video is not supported on iPod. Please help.

I have an iPod Classic 160GB and now it will not sync. I have restored to factory settings multiple times. It freezes during sync, gives -50 error code and says video is not supported on iPod. Please help.

This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.

HT4623 My iPhone screen is locked and says it is not backed up. That it needs to be plugged in, locked and connected to wi-fi, Ive done all that and nothing is happening!

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