HT4623 trying to update 5c through itunes?
So i just tried updating my iPhone 5c to the new IOS 7.0.4 through my iTunes, and it told me connect to iTunes, which it already was, so i unplugged the phone and plugged it back in. But now, its not even connecting to iTunes. My phone is stuck on the connect to itunes picture.
i've already tried to turning it on and off, and restarting iTunes. NOTHING has worked. HELP????
Put the device in DFU mode (google it) and restore.
Similar Messages
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Hi,
There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be activated because the activation server is temporarily unavailable,try connecting your iphone to itunes to activate it,or try again in a couple of minutes.i tried many times but it again shows the same message,
after installation,when i connect my iphone to itunes it shows a message that we are unable to activate your iphone at this time please try again or contact customer care.please reply me urgently to resolve this problem.That is usually a symptom thet the phone was hacked or jailbroken. Was it?
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Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?
You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052 -
Hi there
I ha
Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.Shame you had the iPhone hacked as O2 usually unlock their customers iPhones happily.
We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
However hint ....you have probably trashed it -
HT201210 How do I turn iphone on after trying to update software through iTunes on a computer?
How do I turn on iphone after trying to update software through itunes on computer?
Normally when updating while connected to your computer running iTunes the iPhone will go through the complete update process and then restart. It will vibrate when it is finished restarting.
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i dwnloaded the ios 7.0.4 on my laptop n tried to update my iphone through lap bt it din wrk its showing some error tht m nt really awre of...some please help me out...!!!!
Do you mind sharing the error message with us?
That would certainly increase the chances for an answer.
Allan -
As stated no matter how hard i try i CANNOT get apps to appear in my sidebar library menu so i can update them through itunes.Has only happened since last update of itunes .Really wish i hadn't updated as i have never had an issue b4.Spent most of day on fone to apple yesterday as the update created an issue that meant i could not sync at all.Anyway thanks to 'james' in arizona we sorted the first piece of trouble the update created .(sortof).
Not sure why it has to be messed with.Well i spose it is progress!!!
I've looked at lots of posts re this and tried all the suggestions but just cannot get the magic 'apps' category to appear in my sidebar in itunes???
One suggestion was that the apps if clicked on would have an 'update ' button but all i can do is delete them
Any thoughts would be greatly appreciated
(running osx 10.7.5 on MBP -slightly tricky cos i also run windows in a 'bootcamped' partition.Mind u itunes etc is in mac partition and has been working fine for the last 10 years!!!!!!!!!)I'm going to assume that you use only one Apple ID so the two things that I can think of are to quite all processes and restart all devices and then try to sync those apps again. Quit iTunes, restart your computer and the iPad and then try to sync the apps again.
The other thing would be to try to reset your iTunes account by signing in and out of the account on the iPad. Settings>Store>Apple ID - tap the ID and sign out. Restart the iPad and then sign in to your account and try again. -
trying to update to latest Itunes. Get almost through the installation and get a message that old version of Itunes cannot be removed, contact local support group. What is up?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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After forgetting the password for my iPhone, I am trying to restore it through iTunes, however, during the process, the phone keeps turning on and asking for the password, thus canceling the process. Any advice?
Yes, you will still get the prompt.
I meant reset then try the recovery mode restore again.
You can also try DFU Mode.
DFU (Device Firmware Update) Mode is different than Recovery Mode.
DFU Mode is a special mode where the device can still interface with iTunes, yet it does not load the iBoot bootloader.
DFU Mode:
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several trys. -
My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.
Hi there calcit08,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
Resolve iOS update and restore errors in iTunes - Apple Support
Take care,
-Jason -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
hi there my iphone 3gs is an openline but im using 02 sim card..when i am trying to update it on itunes it restore all the system..but when im trying to activate it..it dosent want to activate and my sim is no longer detecting on my phone..any ideas on ho
I wa aware
I was rather hoping it might generate some info that might be of use to help OP it doesn't make much sense as it stands without a tedious Q&A session
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