HT4796 System information shows files on my brand new MBP that I can't see anywhere in Finder?
I'm brand new to Mac's. Very good with PC's but don't know my way around these machines very well. Bought a brand new pro today and started to do migration assistant at startup to transfer my itunes music and films from my windows pc to my mac over my network. I left it for 15 minutes and the bar didn't even move (transferring like 60gb) so I thought screw this and cancelled it on my pc (can't cancel on mac) and that canceled it on my mac too. I started over to just do my music as that's all that I really needed (10GB). Again it took too long so I canceled and thought I'd do it later and continued to set up my new mac. I then went into about this mac and under storage it says I have a load of files (below) but I can't find anything in Finder so where are they and are they some of my files that transferred over before I cancelled or are they system files (seems excessive to me to have over a gig of audio)
Also when I go into finder and show all my files all I can see is this
so where are all them files?
Not tech savvy with Mac at all btw but I will be soon as I learn fast and am generally very good with computers
No, it is normal. As I have said, there is a large quantity of system files that come with your mac. 1.22gb of music covers default ringtones, alert sounds, etc. 5gb of apps covers the default applications included with your mac. The movies and photos are probably icons and other media included in applications. You really have nothing to worry about.
If this was a decade ago you would and should worry, however things seem to be progresively getting larger.
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WHY VERIZON TOOK AWAY A SECOND UPGRADE TO REPLACE A BRAND NEW PHONE THAT WAS DEFECTIVE
I have had a cellular account for many years with Verizon. I currently have three (3) lines on my account. (removed), which is my phone, (removed), which is my husband’s phone, and (removed) which is my son’s phone.
I upgraded my phone to the Ipone 4 in 2012 under my son’s line (5841), so this line should be eligible for another upgrade this year.
In April 2014 I upgraded my husband’s phone under my line (9835). We originally upgraded to the Moto X, and I was charged the $35.00 upgrade fee. Unfortunately the Moto X had multiple issues and your tech support could not figure out how to fix the bugs so they replaced the first Moto X with a second one, that still had issues, so we were sent a third one, but Tech Support couldn’t get the phone activated. Since we went through three (3) Moto X’s and your Tech support admitted this phone is known for certain issues, a supervisor overrode the 14 day return rule and allowed us to choose a different phone for the upgrade. My husband wanted to go back to the Droid Maxx, which is what he originally had and loved. I had to pay $99.00 for this phone. The supervisor had to get my permission to extend my contract under this line (9835) an additional two (2) months since we were switching the original upgraded phone to a different one and I of course agreed, whats another two (2) months. I was not charged $35.00 a second time.
When I went on line to see when the (5253) line would be eligible for upgrade so I can upgrade my Iphone that is now two (2) years old and starting to have serious issues, I saw that this line is not eligible until August 2016, which means your company is claiming we already did an upgrade for 2014 which WE DID NOT.
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I am asking that you please look into this matter and correct this upgrade issue. The 5253 line should be eligible for an upgrade now, not in 2016.
Thank you for your assistance in this matter. If you need to contact me you can try calling my cell at (removed). (If the call will go through)
Thank you
(removed)
Looks like US Cellular has a promotion going on where they will buy out my contracts if I go with them. Guess I will be leaving Verizon since they refuse to do the right thing.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderatorshoostar, I'm sorry this had to occur on your new phone. In your post, I show you were heading back to the store to exchange your device. Please let us know if the store reps were able to resolve your issue or if they simply exchanged the phone. When a customer has an issue with an application, we always first recommend removing the application off the phone. If you are able to remove the app and still have issues or are not able to remove the app, the second suggestion is a master reset. I have listed both options below for your convenience.
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