HT4847 How do I cancel an iCloud storage downgrade? I have 50gbs of storage, and received an alert that I'll be downgraded to 5gb tomorrow.

I got an email that my iCloud is going to be reduced to 5GB tomorrow.  I have the $100 50 GB plan, but renewing it does not seem to be an option. I have 36GB of information saved.  Do I have to downgrade to the 25GB plan (the largest downgrade offered) and delete 10GB of info?  Can I renew my 50 GB plan?  What will happen if I do nothing?

I have a similar (though not identical) problem (and I've posted a question about it) but I was never a MobileMe customer.
The full story is in the question I just posted.  The upshot is that (per email I received within the last half hour) Apple arbitrarily downgraded me to a 5 GB free account saying that I had requested it, even though in fact I had never requested it.  Quite the contrary, I had expected Apple to charge me for the full 15 GB option (for $20.00), which it did.  The charge appears on the bank card statement I just accessed online. But the Apple device currently erroneously reports that I had "exceeded" my free 5 GB (even though I should have 15 GB of paid storage).  Just to see if I could reset the device by upgrading to to the $20.00 plan (even though I really don't need to upgrade since I was already charged), I tried doing that via the storage menu under "Settings," but when I did that, the device showed that I was already on the $20.00 plan (contradicting the information on the earlier screen stating that I had exceeded the storage provisions of the free plan).
I'm hoping for help from the Apple communities and I've also contacted Apple support asking them to call me later this morning.
Thanks in advance.
Message was edited by: peaceandstrength

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