HT4847 how do I cancel my Icloud extra storage purchased in error ?

How do I cancel my  I Cloud extra storage purchased in error?

I have called Apple before, I have gone into the Apple Store before, I have done an online chat line support conversation before ... and ... I have been on Apple's forum for users, before and now.
I don't see any shortage or deficiency in the way Apple provides customer support.

Similar Messages

  • How can I cancel the icloud upgrade i purchased today?

    How can I cancel an icloud upgrade I purchased today and prevent Apple renewing the upgrade next year?

    This is the link for iCloud Support:
    https://www.apple.com/support/icloud/contact/
    However they do say - in a comment added only recently -
    'iCloud support is free during your Apple hardware product's complimentary support period or with an AppleCare Protection Plan. Depending on your hardware product's coverage, you may need to pay for support. iCloud support is currently available by phone.'
    The implication is that if you aren't in the AppleCare window you can't get any support - which seems unreasonable if there is a payment issue. You can only try the contact method and see if you can get help - get your hardware number from 'About this Mac' before you start.

  • HT4847 How do I cancel my iCloud subscription?  Please be direct with your answer and include the steps.  I get to a page and have no idea where to navigate.  Thank you.

    How do I cancel my iCloud account?  Please be direct and detailed with your answer as I'm too stupid to figure this out on my own.  Thank you.

    You can cancel an iCloud storage upgrade within 15 days of buying: however Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. Poster julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT4847 how do i cancel my icloud upgrade?

    How do I cancel my icloud upgrade and receive a refund since it's within the 15 day time period?

    Try calling 1-800-MYAPPLE.

  • Where do I go to get a refund or to cancel my iCloud extra storage?

    Where do I go to get a refund or to cancel my iCloud additional storage? I just bought additional storage this afternoon and then found out I can't use it for videos and apps so I now don't need the additional storage. How do I cancel and get a refund?

    Apple - Support - iTunes - Contact Us
    iCloud- Storage upgrades and downgrades

  • HT4847 How do I cancel my iCloud upgrade immediately? All I get is to to the iCloud support website and then I can't find out what I need to do.

    I want to cancel the iCloud upgrade that was charged to my credit card. This website is not very helpful and this is where I was told to go. I can't believe there is no phone number to be able to call. Anyone know what I need to do. I only have a few days to do this.

    You can cancel an iCloud storage upgrade within 15 days of buying: however Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. Poster julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT4847 how do i cancel my icloud storage

    I just mistakenly bought icloud storage and need to cancel it.  How do I do this as it only gives me a download option for a year's time...

    Welcome to the Apple Support Communities
    Contact > http://www.apple.com/support/icloud/contact/

  • HT4847 How do I cancel my icloud storage purchase?

    The email I received says I can cancel my icoud purchase for a full refund within 15 days of purchase by simply contacting Apple.  I don't see a simple way to contact Apple.

    Welcome to the Apple Support Communities
    Contact > http://www.apple.com/support/icloud/contact/

  • HT4847 How do I cancel an iCloud storage downgrade? I have 50gbs of storage, and received an alert that I'll be downgraded to 5gb tomorrow.

    I got an email that my iCloud is going to be reduced to 5GB tomorrow.  I have the $100 50 GB plan, but renewing it does not seem to be an option. I have 36GB of information saved.  Do I have to downgrade to the 25GB plan (the largest downgrade offered) and delete 10GB of info?  Can I renew my 50 GB plan?  What will happen if I do nothing?

    I have a similar (though not identical) problem (and I've posted a question about it) but I was never a MobileMe customer.
    The full story is in the question I just posted.  The upshot is that (per email I received within the last half hour) Apple arbitrarily downgraded me to a 5 GB free account saying that I had requested it, even though in fact I had never requested it.  Quite the contrary, I had expected Apple to charge me for the full 15 GB option (for $20.00), which it did.  The charge appears on the bank card statement I just accessed online. But the Apple device currently erroneously reports that I had "exceeded" my free 5 GB (even though I should have 15 GB of paid storage).  Just to see if I could reset the device by upgrading to to the $20.00 plan (even though I really don't need to upgrade since I was already charged), I tried doing that via the storage menu under "Settings," but when I did that, the device showed that I was already on the $20.00 plan (contradicting the information on the earlier screen stating that I had exceeded the storage provisions of the free plan).
    I'm hoping for help from the Apple communities and I've also contacted Apple support asking them to call me later this morning.
    Thanks in advance.
    Message was edited by: peaceandstrength

  • HT4847 How to manage duplicates in iCloud contracts storage

    I have multiple email/contact systems feeding into my iPhone, including an exchange server at work, my gmail account, and Outlook.  I have a lot of duplicates in my Contacts.  I back everything up to iCloud, so I'm wondering how I can get in there and delete duplicates without literally having to open each one to delete.

    There are some apps that claim to be able to identify and merge duplicates but I'm not sure how well they work, or if they work across accounts rather than just within one account at a time.  I suspect you're going to have to do this manually.  Just so you are aware, iCloud will only sync your iCloud contacts, not your contacts from exchange and other accounts.  Your iCloud backup will also only include your iCloud contacts.  It's possible to copy all of your contacts to your iCloud account so you can combine them all in one place and discontinue syncing them with multiple services.  If that's something you're interested in doing reply back and I'll explain how.

  • How can I cancel my iCloud account???

    How can I cancel my iCloud account???

    The iCloud account is your account ? If it's somebody else's account then you will need to contact that person and ask them to remove the phone from their account.
    If it is your account then see if you can get the password reset via http://appleid.apple.com
    If you can't then try contacting Support in your country and see if they get you access to it : http://support.apple.com/kb/HT5699
    (For info this is the Using iPad forum.)

  • HT4623 I've updated my Ipad to IOS 7,0, the problem I'm is the Ipad has been updating Icloud settings for the past two days and it's not allowing me to do anything else. How do I cancel the Icloud update?......HELP

    I've updated my Ipad to IOS 7,0, the problem I'm is the Ipad has been updating Icloud settings for the past two days and it's not allowing me to do anything else. How do I cancel the Icloud update?......HELP

    Try a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
    iTunes free download from www.itunes.com/download

  • HT4436 How do I cancel my icloud subscription?

    How do I cancel my icloud subscription?  I just got it yesterday and it's not what I thought it was.

    Is this what you need?
    http://support.apple.com/kb/PH2615

  • Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake. Now, user's name for one alias is unavailable!  Thank you! LG

    Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake.
    Now, user's name for one alias is unavailable!
    Thank you! LG

    To the best of my knowledge you have now unfortunately blocked yourself: you can't cancel an iCloud account and as you've got the address there you can't add it as an alias, and I don't know of any workaround for that.

  • HT201318 How do I cancel my iCloud upgrade?  It just says contact Apple????

    How do I cancel my iCloud upgrade within 15 days?  It just says contact Apple????  What email address do I contact??

    Thanks!  This worked!!  Appreciate it.  Would be much easier if they put this number in their general information, instead of just stating contact Apple!

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