HT4847 I've purchased too much storage for my pad and want to downgrade and get a refund, how do I do this?

I've purchased too much iCloud storage for my I pad and wish to downgrade within the 14 day period in order to get a refund, how do I achieve this feat?

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HT4847 i baught the 15 gb storage for icloud yesterday and i want to return it. how do i do so?

i baught the 15 gb storage for icloud yesterday and i want to return it. how do i do so?

You seem to be new to this software, so I highly recommend that you take some time to learn it using some great tutorials available online - it will pay off to invest the time, if you follow through, for example the great (and free) introductory tutorial at izzyvideo.com.
This is an amazing piece of software, and you'll have a lot to learn, but it's well worth it.

HT204088 How can i cancel a subscription for an app and get a refund

Hello
I have a subscription for Rhapsody and I want to cancel it, I just got charge $9.99 for the new month, yesterday I want to cancel and get a full refund. I cant afford to have the subscription any longer.. I would appreciate any help you can provide
Thanks
Maritza Gaitan

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final but you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a 3g iphone and just now started getting a pop up from icloud to enter password for my email and face time? How do i stop this

i have a 3g iphone. I dowloaded Icloud months ago. I have just today started getting popups on my phone to ...Sign in to ICloud... Enter the apple ID password for "my email address that i use on my iphone".
Is this a virus? And how do i stop this madness.

How did you download iCloud with an iPhone 3G?
Accessing an iCloud account is not supported with an iPhone 3G.
There are no viruses that affect or infect iOS, unless you have purposely jailbroken/hacked your iPhone which removes all built in security included with iOS allowing you to download unofficial apps from unknown and untrusted sources which can include malware.
Don't remember where you access your Apple ID with the App Store with iOS 4 which is the latest version for an iPhone 3G, but have you checked there? If so, try logging out of your Apple ID followed by logging back in with the iTunes App Store.

HT2305 I PURCHASED AN ITUNES CARD FOR $50.00 IN THE USA WHILE I WAS ON VACATION HOW CAN I USE THIS CARD WHILE I AM IN THE USA. .......ELLIS

I purchased an itunes card in the USA while on vacation for $50.00----how can I use the card while in the usa.....Ellis

You will need to set up an account in the US iTunes Store to use that card, for which you will need a valid US mailing address. Note that the Terms of Use for the iTunes Store state that you will not attempt to use the US iTunes Store from any other country, so you will not be able to buy new items or re-download previously purchased ones from the US without violating those terms. So you may want to reconsider your purchase and perhaps return the iTunes card or sell it to someone who lives in the US.
Regards.

Im trying to sync my ipod but all it does is sync for an hour and then times out how do i fix this

I keep trying to sync my ipod because i have songs i put on there from cds that arent working they have a square with a circle around it and i cant play them so when i try to sync it it syncs and syncs forever and then finally says it cant be synced because my ipod timed out. If anybody has any ideas that can help me out I'd greatly appreciate it.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Good afternoon I'm having problems on my iPad all ves that to using an app for watching video and closes amid video how can I solve this

I downloaded an app to watch anime, plus the app this closing in the middle of the film I wonder what could be
The app is naruto the anime video

Have you tried closing the app completely and seeing it works when you re-open it ? From the home screen (i.e. not with anime app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the anime app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I purchased a ringtone on my ipad but I want to use it on my iphone, how do I do this?

Please help me

Ringtones are currently a one-time only download, so you will need to copy it from your iPad to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync it to your iPhone

I wish to cancel my membership since it's of no use for me and to be refund, how do i do this?

I've had adobe creative cloud for two days, without using it, and now I want to cancel my membership. I only got it for a school applyment but since it didn't help me AT ALL with my current problem I immiedately tried to cancel my payment, This was about one half an hour before I agreed to buy it. I just want my money back, because otherwize it would be like throwing money in the basket.

Please follow
Cancel your membership or subscription | Creative Cloud
Return, cancel, or exchange an Adobe order
Regards
Rajshree

My daughter has forgot her password for her ipod and its now disabled how do i fix this??

my daughter has forgot her password and now her ipod is disabled, how do i fix this??

If you cannot remember the passcode, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847. It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email.
The other area to look at is your text messages. These are included in the backup. If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup. If that's the case, deleting these may make a big difference.

HT5527 I don't have iCloud in my system preferences, I am using 10.6.8 how do I see how much storage I am using and how do I purchase more?

I don't have iCloud in my system preferences, I am using 10.6.8 how do I see how much storage I am using and how do I purchase more?

You can't check your usage on the iCloud website - you have to do this from the iCloud prefs pane, which you don't have. If you are only using it for email you would have to be storing an awful lot of messages to exceed 5GB. If you are concerned about this you can download some of them to your Mac and off iCloud.
To do this simply create a folder under 'On My Mac', go to the iCloud mailbox, select some of the messages and drag them to the folder you created. Don't try to do too many at once (say more than 100) and allow time for them to download.
If you haven't yet set Mail up to access iCloud, but are simply using the website, you can set it up as detailed here:
Entering iCloud email settings manually in Snow Leopard or Leopard
If you do decide to upgrade, the latest version of iPhoto is only £10.49, though MS Office is more of a problem. But you can go on as you are as long as your Mac holds out - Snow Leopard is a good solid system.

Imessage uses too much storage

Hello,
I've got a big problem. I updated my ipod Touch 5g 64 GB to ios7 on thursday. When I was looking in the settings to see the new options and functions, I got to the overview of all apps and how much storage they take. Normally, my 2 GB games were there at the top, but this time, I was really shocked: iMessage used 13,1 GB of my storage although I've cleared my complete history. I noticed that my ipod uses a bit too much storage, but ios 6 didn't show the usage of imessage. I searched for an option to delete these files, but I didn't find an option for that (signing out of imessage and apple id, checking imessage). Now my question is: How can I delete those files, because it takes too much storage and I can't even use them.

You have corrupted files on the iPod I suspect that if yo connect the the iPod to yur computer the "other" amount of storage would be large.
What is the Other on my iPhone and How to Remove It
First try restoring from backup.
Last, restoreing to factory setting/new iPod may be required if the corruption is in the backup

Bought i phone 6 64 GB just 3 days before performance is very bad.Couldn't even open app store it takes too much time for opening a web page.

bought i phone 6 64 GB just 3 days before performance is very bad.Couldn't even open app store it takes too much time for opening a web page.

You may need to reset your network settings, making sure the network you're accessing is stable: tap Settings > General > Reset > Reset Network Settings.
If your iPhone still can't connect to App Store, tap Settings > iTunes & App Store > tap the Apple ID and sign out > later, sign in with your Apple ID.

I bought a new 13 macbook pro with 4gb and would like to get aperture 3.4.3. Will it require too much ram for my computer? Thanks

I just bought a macbook pro 13" with 4gb and would like to get aperture on it. Will aperture require too much ram for my computer? Thanks for any support.

I just bought a macbook pro 13" with 4gb
I have been using Aperture on such a system, and it was o.k. with Snowleopard and moderately sized images. After I upgraded to Lion and started to user larger image files - 30 MB tiffs, I saw the occasional beachball spinning. You should be prepared to quit other applications that will hog the RAM (like Safari), when working with Aperture on Lion or Mt. Lion with only 4 GB. If you can, follow Frank Caggiano's recommendation and upgrade to 8GB. It will make a large difference.
Regards
Léonie

HT4847 I've purchased too much storage for my pad and want to downgrade and get a refund, how do I do this?

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