HT4859 My cloud is showing over 4gb of backed up data for a phone I no longer have. How do I get to my new phone?

My iCloud shows 4gb of data backed up for a phone I no longer have. How do I get this data to the new phone or at least see what it consists of so I can delete some of it

You can see what's contained in the backup except by looking on the phone (which you no longer have); even then, it only shows you broad categories like "Camera Roll" and your apps list.
The way you get this data on your new phone is to restore the phone to the backup. When you do this, it overwrites your data and settings with those contained in the backup. If you have newer data on your phone now (such as recent photos), you'll have to save these first. Then you go to Settings>General>Reset and tap Erase All Content and Settings. This will erase the phone. You will then go back through the setup screens as you did when it was new, and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this might take a while to finish.

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Welcome to the Apple Community.
Were these photos and videos in photo stream or on your camera roll.

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play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

HT1848 On itunes, when synced to my pc, I show less than half of the music that is on my iphone 4. How do I get all the music onto my pc?

I am about to scream if I don't figure this out or just decide to leave Apple and get a Galaxy phone. On itunes, when synced to my pc, I show less than half of the music that is on my iphone 4. How do I get all the music onto my pc? I have read many forums and tried many things, but apple/iTunes is not intuitive at least not on a PC. When I go to devices it won't let me select "transfer music". It's grayed out. Why is this and what can I do? I'd like to delete some of the music off of my iPhone but don't want it gone forever. Pleae help.

Thanks Turingtest2,
I appreciate your response. I have done all of the things mentioned, but still when I click on "devices", the "transfer music" option is still not selectable. I see it, but can't select it. I am running Windows 7 on my PC.
However, one thing I read makes me take pause. At one point I did erase my computer back to factory settings using the mirrored image. We backed up all information and put the important stuff back on, but I don't believe we did anything with iTunes, so it's a possibility that the music that is in my library now, may only be music I have purchased since then. But, (thinking out loud) that was a while ago and I am pretty sure I have purchased more music than what is in my iTunes library, since then. Maybe I will approach it from that angle and see what happens.
It just doesn't make any logical sense that syncing goes from computer to device. Ostensibly then, my iPhone would only have the music that is on my computer after syncing and that is not the case. I still have all my music on my phone. I can see the new music that's on my phone get added to my iTunes library when I connect, which would make one think that syncing occurs both ways. I don't know. It's maddening. Maybe I should just follow my husbands advice and go to an Android. LOL. Or maybe I will take my laptop and phone to the Apple store and make them figure it out. Ha.
If you have any thoughts about this, let me know. Thanks again.

Hi I deleted my photos on my phone in photo stream. How can I get them to download back onto my phone through I cloud. Thank you

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icloud photo stream is 5GB if your have more photos you need to buy more storage

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See this post.
tt2

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I am trying to get my contacts of an old iphone 3. It show the Itunes logo and the usb connector of the phone charger. How can I get that off the phone and access my contacts.
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You need to plug it in to iTunes. Once it starts working again, back up the old iPhone to iCloud then go to iCloud in settings. Turn on contacts then you get them back. Another option is to back up to iTunes with the old one, then on the new one, go on iTunes, click restore backup, and choose the old iPhone. I suggest using icloud. Hope it helps!

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Logout (System Preferences>iCloud) then login with the new address and password.

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Check or Empty your trash folders.

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Thanks, but that didn't do it.
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But this is the last straw.
Please, someone tell me, how do I get off this damned ride???

That's the same damned window I got from the site, with no contact address.
I don't want to phone because it will cost me a fortune.
I don't want to 'chat' because I'm busy and can't afford the time right now.
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24 years of Adobe and you've finally managed to piss me off completely!

I tried to manually clear my Time Machine back up drive (a La Cie). But now the Trash is filled with files (over 130,000) and it doesn't seem to want to trash them - how do I get rid of them now in a quicker way?

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dear Sue
i've tried the alt solution to empty trash but it does not work
I still got the -8003 error
for emptying time machine backups that i foolishly put in the trash
i've also tried this solution using terminal and it did not work either
http://www.imore.com/how-force-empty-trash-your-mac-using-terminal
any help you might offer would be greatly appreciated
i am using a 24 inch iMac
OSX 10.6.8
Message was edited by: summer_laughter

HT1918 The option to not have a payment method does not show up in my menu it is only giving me credit card options..how do I get the no payment option back

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HT4859 My cloud is showing over 4gb of backed up data for a phone I no longer have. How do I get to my new phone?

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