HT4865 my icloud password is not the same as apple password. I can not change on phone under icloud account info
Recently change my e-mail address.
changed everywhere but icloud. can log on icloud on pc but keep getting error on phone icloud password or e-mail incorrect. on phone icloud account shows old apple ID.
Need help changing this id on my phone.
I checked one of the questions already asked listed on the right of the page & it solved my problem.
THX
Message was edited by: wynola
Message was edited by: wynola
Start here, change your country if necessary and go to manage your account and request another email.
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Can someone help that doesn't want £25 to do so?
Hello Applehateruk,
Thank you for the question. It sounds like your iPhone is locked using Activation Lock:
With iOS 7, Find My iPhone includes a new feature called Activation Lock, which makes it more difficult for anyone else to use or sell your iPhone, iPad, or iPod touch if you ever lose it. It starts working the moment you turn on Find My iPhone in iOS 7. With Activation Lock, your Apple ID and password will be required before anyone can:
Turn off Find My iPhone on your device
Erase your device
Reactivate and use your device
This can help you keep your device secure, even if it is in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My iPhone turned on, and remember your Apple ID and password.
If you have forgotten the password to your Apple ID, you will need to reset the password for your Apple ID:
What if I forget my Apple ID password?
If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.
You can find more information about Activation Lock in the following article:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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my machbook pro has suddenly stopped syncing with icloud. I am giving password of my apple ID but its not accepting. but by the same ID and pass i can open my icould in browser.
Another user just has a similar issue tonight and I advised him to go to the below Apple support link to see if the password was recognized there, which eventually resolved his username/passowrd issue. Give it a try and see if it works.
https://daw.apple.com/cgi-bin/WebObjects/DSAuthWeb.woa/wa/classicLogin?appIdKey= 58ef9db8ff4d201409e7270a68e4408ae1678e1618204c476572a1b5e5fb3518&path&language=U S-EN -
my ipad2 is asking old id password, when i go to forget password link for that id then I am not getting any mail to reset the same. Please help how can i remove or change the old id.
You cannot remove or change the old ID. This is Find My iPhone Activation Lock. You need to recover the credentials for the Apple ID originally used to activate the iPad.
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HT204150 Sharing the same iTunes, Apple ID and iCloud accounts.
Hi
My wife and I share the same Itunes , Apple Id and Icloud accounts.
How do we keep our contacts seperate, when we open up or back up on I cloud?
As we both have I phones, I would like to keep all my work contacts seperate from hers. Also I don't wish to have her contacts loaded on my phone and vice verser.
Will it mean the I will have to get a seperate apple ID and seperate Icloud account.
Problem is that all our music and photos are on the one Library, because we didn't have two Iphones before, it didn't matter.
We would like to keep the same Itunes library to access music and photos, but like to keep everything else seperate.
Can you please help.
Regards
shervhallYou can continue to share the same ID for purchasing from the iTunes and App stores (your iTunes account/library), but you need to have separate iCloud accounts with separate IDs to prevent merged data such as contacts. (You aren't required to use the same ID for purchasing as you do for other services such as iCloud, iMesage, FaceTime, etc.) The only issue is that photo stream is tied to the iCloud account so when you separate your accounts, you will no longer be sharing the same photo stream. You can still send each other shared photo streams in order to share each other's photos, but they wouldn't be part of the same photo stream.
To separate your iCloud accounts, on the device that will be changing accounts, go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the device. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your device.) After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device that will be keeping the existing account will not be effected by this.) Next, set up a new iCloud account on this device using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the other wife's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them.
To avoid getting each other's text messages and FaceTime calls you also need to use separate IDs for iMessage and FaceTime. To change the ID for iMessage on one of the devices, go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign in with a separate ID (such as the new iCloud ID). To change the ID for FaceTime on this device, do the same thing in Settings>FaceTime. -
I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?
For a "hard" restart of your iPad just press the home and power button at the same time and hold it for at least 10-15 sec. until it restarts.
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2 different iphones have the same Apple ID, how can I change the apple ID on one of them but not delete the other iphone's data and media?
You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices. -
A wrong email address was entered at the setting up of the new iphone 6 and how can I change it ?
The problem is she entered an email address she thought might be mine ,but actually used by someone else .She said no password was set up .My understanding is an email must have been sent to that address and he or she can set up the password and download .And now I set up an new ID under the ICloud but still the wrong email address still appear as a default one .I tried to delete the set up but I was asked for the password which we don't have .
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My daughter and granddaughter have the same model iPhone. I can go messages and text my granddaughters phone from my ipad2, but when I try to text my daughter I get the message that she is not registered with I message, but she is registered and gets texts all the time. What do we need to do?
Pattypegr wrote:
The blue bubble will not turn on on the iPad when I try to message her on her I phone. She has IMessage turned on.
What blue bubble are you trying to turn on? If you mean that the Send button will not work, go to Settings>Messages>Show Subject Field>Off. Make sure that is set to off.
If you send an iMessage, the texts between the devices appear in a blue bubble.
iMessages only work between iOS devices and they are different than the standard text messages that any cell phone can send to another cell phone. -
I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?
Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
Many thanks. That issue will be causing the iTuneshelper error message too.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
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Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
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have iMac osx version 10.8.5 and i forgot my account login password. i can't change it using my apple ID nor i remember my password.also my fire vault is not on and my keychain won't help. PS i can't also use the terminal idea it always not found please help !!
You need to restart the iMac and hold down the Command and R keys immediately.
You will then have the utilities drop down and you choose Terminal
When Terminal opens, type exactly:
resetpassword
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When the Reset Password window opens, select the user for which you want to change the password.
Enter the new password twice, and then click Save.
Accept the next dialog window,
And then Apply
When finished click the apple at the left side of the menu bar, and the Restart. -
my ipad is syncing notes to an old phone with a different apple id how can I change it to sync to the new iphone icloud is off and so is home sharing
Apps and Music are not from iCloud. Are from iTunes and App Store.
You can change this from: Settings>iTunes and App Stores>Sign out and sign in with new ID, but you will have to pay again to download apps that you already have in your old account. Or leave it as it is to share purchases with your son. -
My daughter has an ipod touch 4th gen. I just bought one for myself but dont' know if I can use the same email/apple id ??? i'd like to but dont want issues w/ facetime, etc. Please help!!
I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure the birthdate yo specify results n an age of at least 13 years old.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
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Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.
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