HT4910 I go to my control panel and it will not allow me to go into the photo options.... The photo box is checked. What do I do?

I am trying to archieve and make copies of my photo's from Icloud. I am working off of my PC that has Windows 7. When I go to the Control Panel, the photo button is checked but I can not go to the photo options. How do I get to the options? What is the easiest way to copy and archieve on my PC? I am limited on my computer knowledge.... but learning. Thank you in advance for any and all help!

What is the block/unblock issue? Is this Firefox's setting that blocks "mixed active content" on secure sites? (Shield icon in the address bar; see [[How does content that isn't secure affect my safety?]])
Some users with McAfee security software have reported a lot of new problems with the SiteAdvisor add-on. This thread has more information on that issue: [https://support.mozilla.org/questions/988401 How do I turn off McAfee SiteAdvisor ?]
Regarding slowness, some users are experiencing problems with an update to the graphics rendering technology. This thread has an extensive (and admittedly confusing at times) discussion of what people have been trying: [https://support.mozilla.org/questions/985969 Firefox is unbearably slow after updating to version 27]. If you try anything there, please keep notes on the results in case you need to backtrack or so we can suggest next steps if those things did not help.

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My new machine has win8 64 and firefox will not allow me to type text until I hit the win+f9 key to restore functionality, what does this key combination do?

I have Win8 Enterprise x64 and firefox 20.0.1, I have researched the win f9 key combo and cannot find anything that says what this does to allow me to enter text in firefox. It happens a few times a day and I cannot figure out why this resolves the problem.

Hello, see : https://support.mozilla.org/el/questions/947513#answer-399245
thank you

HT201320 im trying to set a email up on the exchange and it will not allow me

I am trying to set a email in exchange and it will not allow me to do so

I have also tried the fixes offered in this forum such as using the "Other" mail in setting up the gmail accounts, and not using the dedicated gmail setting. I also went to google and signed in and enable the additional devices. I had the same problems with the original account I set up for gmail, but it corrected when i went to using the "Other" instead of the Gmail button. I was able to set up the new gmail accounts on my iphone without problem and on my husband's ipad1 for his gmail account. Just the ipad 2 is giving me problems. Again, thanks for any suggestions.

ICloud Control Panel 2.1 will not install on Windows 7 x64

iCloud Control Panel 2.1 will not install on Windows 7 x64. If I try the to run the install from the Apple Software Updater it the iCloud 2.1 crashes and I get a message that suggests I do a download only and they run it locally. I do that and the install i.e. the exe file just seems to never start even if I try to "Run as Admin"
I go int o task manager and there is no instance of the install running.
What is the issue/work around to this?
Thx to all for help.
Michael

I didn't try creating a new user profile. Not sure I completely understand what you're suggesting. I dont't want a new/different profile. I just want to be able to install the update.

How do you delete songs from Itunes? I have many that show up as many as 7 times and itunes will not allow me to remove them.

How do you delete songs from Itunes? I have many that show up as many as 7 times and itunes will not allow me to remove them.

I have tried to Hilight them and hit Control Delete nothing happens. I tried to just Delete one, but when you hit delete nothing happens.

I have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

i have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
Regards,
Rave

My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account and reseting it and it still only picks up the old messages? Anyone else having tis problem? ANy ideas how to fix it?

My Iphone and Ipad will not pick up my new email messages..for the last few days...I have tried deleteling the account (a number of times..) and setting the account back up? and it still only picks up the old messages? Anyone else having tis problem? Any ideas how to fix it?
This just started happening for no reason...no changes to the phone or Ipad?

my iphone and ipad will not send or receive emails or messages for the last few days. it is telling me that cannot connect to server

My daughter changed the password on her ipod touch and it will not allow her to put letters in so therefore she is locked out! how can we fix this

My daughter has changed her ipod touch password and it will not allow her to put in letters so therefore she is locked out! How can she fix this?

Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode or yu do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I have an iphone 4 and it will not boot. I've done everything except downgrade the firmware to 6.1.3 or 6.1.4... is this what needs to happen and if so can I please get a link to do so? thanks

I have an iphone 4 and it will not boot. I've done everything except downgrade the firmware to 6.1.3 or 6.1.4... is this what needs to happen and if so can I please get a link to do so? thanks

Hi JACOBfromINSIDEaLION,
If you are unable to get your iPhone to restore, you will want to perform a restore from recovery mode, as explained in the following article:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

HT3275 Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.

Please help guys, I have a Time machine at home and it will not allow me to remove the listing of my external hard drive from the excluded files list.
I am trying to use time machine to back up the hard drive. For backing up from Macbooik pro and Imac, there is no problem. It seems to not want to allow the external drive to be removed from the Excluded list and as such will not back up from it.
Is there a way to be able to transfer files (music, movies etc) to time machine, format the external drive then put the files back to hard drive?
Sorry it is a long winded question but it is driving me nuts that I cant sort this out.
The <Macbook and Imac are both running mountain lion.
Thanks Guys

As for the hard drive to which you have never been able to write, is it by any chance in NTFS format? OS X can read NTFS for importing files, but it does not contain code for writing on an NTFS volume. That's a choice, not a bug.
There is third-party software available to install NTFS-writing capability into OS X. An example is Paragon NTFS for Mac OS X. Another alternative would be to use a disk format that both Macs and Windows systems can use for both reading and writing; this would require either a new drive or erase the existing data.
If by "the new system software" you mean OS X 10.9 Mavericks, you may want to repost that portion of your query in the Mavericks forum at https://discussions.apple.com/community/mac_os/os_x_mavericks . I haven't made the leap yet.
I don't know what other problems you have been having, so I cannot comment on them. You don't seem to have any other recent postings on these forums.

I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications o

I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications open and I have even gone to Add/Remove Programs and removed Chrome from my PC. Still get error. Any advice?

ctrl-alt-del > start task manager > processes

I am trying to burn a dvd and it will not allow me to do this because it states that i do not have enough space for encoding disk. how do i free up space and from where?

I am trying to burn a dvd and it will not allow me to do this because it states I do not have enough space for encoding. how do i free up space and from where?

iDVD can only use your startup hard disk for the "scratch space" it needs for calculations during the encoding process. 25 GB is a good average requirement, but a large project (3 or 4 hours of content) might require more.
To free up space, you will have to move items to an external hard drive and/or delete items you no longer want.
Please note that iDVD can't use and external hard drive for this "scratch space".

I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I installed iTunes on new laptop and it will not allow me to put songs to my phone

I installed iTunes on new laptop and it will not allow me to put songs to my phone

Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.

HT4910 I go to my control panel and it will not allow me to go into the photo options.... The photo box is checked. What do I do?

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