HT4910 issues with phone
this iphone hasnt been backed up in 19 weeks. backups happen when this iphone is plugged in,locked and connected to wi-fi
Hey gmerlusca,
Welcome to the BlackBerry Support Community Forums.
Thanks for the post.
What version of BlackBerry 10 are you running? Go to Settings>About to find this information. Did you install any new applications on the BlackBerry Z10 as well?
I look forward to your reply.
Cheers.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!
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Hello there, pacotechguy.
The following Knoweldge Base article provides great in-depth steps for troubleshooting your issue:
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Hello,
I am relooking at my setup of iPhone and Macbook and realised that my iCal doesnt sync via iCloud, so thought I would get this set up.
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I have owned a Samsung Galaxy Stellar for the about the past year and a half, which is only my second smartphone. I am not a whiz at all this but I'll try to be coherent. I had problems with the Stellar from the beginning: Very slow loading browser, problems with the cursor, etc. After about 6 months, the phone dropped, and no, I didn't throw it on the ground!
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I took it to the corporate Verizon store where I live, The guy said "It's a lousy phone, a cheap, bottom of the line phone." By the way, throughout this time, I had had about 6 hours with tech support, between this phone and the last one.
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Thank you for any feedback ,comments or stories!amysue, We defintely want you to have a reliable and working phone. Our apologies that you have had issues with the current model, the Galaxy Stellar. After reviewing information about the overall function of the phone, it does not appear that Samsung has recalled the device or stated that all Stellar devices are defective, with that being said, the warranty would still only cover the same make and model. The only time a completely different phone is sent out is if the manufacturer deems the entire make and model overall faulty. It is common to have a few glitches and a master/factory reset, in addition to all other troubleshooting, will help resolve these issues. The Stellar is no longer made because there have been several Samsung galalxy devices launched, and this is common with any device manufacturer. Our recommendation is to take advantage of EDGE, if you are seeking a new device with low monthly payments. This gives you the chance to explore different device options without having a contract and you can EDGE up to a new device once meeting certain requirements. We hope to resolve your concerns here or by calling customer support.
sheritah_vzw
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@VZWSupport -
Routing issue with ASA and UC540 phone system - at ASA???
Having an issue with routing from the PC at .242 to the CUE server at 10.1.10.1. The CUE server is built into the UC540 phone system. It is an internal piece of software that is used for voicemail and management. The UC540 is not only a call router, it is also an IOS router. It has it's own WAN connection as does the ASA.
Here are some facts:
1. Can ping the UC540's internal CUE server from the PC ( ping to 10.1.10.1 )
2. Can ping the UC540's VLAN 1 address from the PC ( ping to 10.1.10.1 )
3. The ASA is the default gateway for the PC.
4. I have a route inserted at the asa that is:
route 10.1.10.1 255.255.255.0 10.19.250.254 1
5. I have a nat statement that prevents NAT from occuring but I don't think this is necessary as the 10.1.10.0/24 network isn't otherwise defined on the ASA.
6. I cannot pull up a web page when I point the browser on the PC to the 10.1.10.1 address
7. I CAN pull up a web page on the PC when I create a static route on the PC iteslf :
route add 10.1.10.1 mask 255.255.255.0 10.19.250.254
Is is only with this route that I am able to get to the web GUI on the phone system.
8. The phone system has a loopback interface at 10.1.10.2 that serves as the gateway for the internal CUE server, the internal CUE server is at 10.1.10.1
9. The switch is a 2960 and has a trunk port to the phone system to allow for the voice vlan which is at 10.1.1.0/24, no issues with this vlan and phones are connecting to the system fine.
Since I can get the GUI to come up when I set a static route on the PC, then I would assume that the routing in the phone system with it's internal server is fine as it wouldn't work otherwise. Since I can successfully ping the CUE server from the PC, that would lead me to believe that the ASA's routing is setup correctly..... TCP traffic doesn't seem to get to/from the CUE server.
Here are the routing tables:
ASA:
Gateway of last resort is xxx.xxx.xxx.xxx to network 0.0.0.0
C xxx.xxx.xxx.xxx 255.255.255.252 is directly connected, outside
S 172.16.100.100 255.255.255.255 [1/0] via 38.97.193.65, outside
S 10.1.10.0 255.255.255.252 [1/0] via 10.19.250.254, inside
C 10.19.250.0 255.255.254.0 is directly connected, inside
S* 0.0.0.0 0.0.0.0 [1/0] via xx.xx.xx.xx, outside
The UC540 phone system's router side:
Gateway of last resort is xx.xx.xx.xx to network 0.0.0.0
S* 0.0.0.0/0 [1/0] via xx.xx.xx.xx
10.0.0.0/8 is variably subnetted, 7 subnets, 4 masks
C 10.1.1.0/24 is directly connected, BVI100
L 10.1.1.1/32 is directly connected, BVI100
C 10.1.10.0/30 is directly connected, Loopback0
S 10.1.10.1/32 is directly connected, Integrated-Service-Engine0/0
L 10.1.10.2/32 is directly connected, Loopback0
C 10.19.250.0/23 is directly connected, BVI1
L 10.19.250.254/32 is directly connected, BVI1
XX.0.0.0/8 is variably subnetted, 2 subnets, 2 masks
C XX.XX.XX.XX/29 is directly connected, FastEthernet0/0
L XX.XX.XX.XX/32 is directly connected, FastEthernet0/0
172.16.0.0/24 is subnetted, 1 subnets
S 172.16.100.0 [1/0] via 10.19.250.1
The UC540's internal CUE server:
Main Routing Table:
DEST GATE MASK IFACE
10.1.10.0 0.0.0.0 255.255.255.252 eth0
0.0.0.0 10.1.10.2 0.0.0.0 eth0
Any help appreciated!!!
Thanks!Hello,
Where you able to solve this problem? It does sound like an issue with TCP state checking on the ASA. The Firewall needs to see both sides of the traffic but the return traffic is going from your UC540 direct to the PC. The firewall essentially kills the traffic.
I would recommend disabling TCP state checking on the ASA and see if it works. Otherwise, you will need to stub route the UC540 as a separate VLAN off the ASA which needs to route through the ASA to reach the PC.
Here is a info page on the TCP State Bypass:
http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/111986-asa-tcp-bypass-00.html
Please let me know how it works out. -
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I did look at the Settings/Cellular to check the applications. This is one of the steps I did with the person from Verizon who was an "iPhone Specialist". And he didn't see anything unusual. And I can honestly tell you they have very minimal number of apps on their phones.
When I went to the Apple Store the first time with this problem, they had me update the phones iOS systems to see if this would correct the problem. They were each running older versions but different versions. One son had one update to do and the other had a couple of updates needed. So, the problem started before they were updated and they weren't even on the same update. And nothing changed after we did the updates.
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