HT4913 unable to use itunes match to download, much less play, any of my library that was previously matched.

this is still not working. am unable to download anything. keeps asking me to locate the specific file on my mac, which i cannot, because it accidentally was deleted.

Just to let everybody know, the problem disappeared totally on friday. Now everythiing works again, I lost nothing and I still can access all of my songs.
I waited a bit because you never count your chicken before they're hatched, but after three days I can cry "victory".
Thanks anyway to anybody who viewed my question and thought a possible solution for my problem!
Alessandro

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Unable to use iTunes Match

Hello everybody! Being Italian I apologise in advance for my english, if something isn't clear feel free to ask!
Now, to the problem: since two days I'm unable to use iTunes Match at all.
In the past days I was organising my library in playlists, when yesterday I noticed that some songs weren't in the playlists they were supposed to be in. I noticed also that near the Music tab there wasn't the usual empty cloud icon, but instead there was a cloud with a lightning bolt in it.
I searched and discovered that I had a connection problem. I restarted my PC and my router, only to notice that everything was the same as before I restarted the PC. I then tried to click the cloud, it became filled with the usual "barbershop pole" pattern, and then it seemed to work. When I tried to put a song in a random playlist, again the lightning bolt.
I tried to turn off iTunes Match (both with or without the Shift key), I unauthorized the PC, I logged out of my account, but to no avail. The iTunes Match "Add this computer" procedure works fine, but afterwards I cannot update any of my playlists.
Thinking that all this could be Windows-related, I tried the same with my MacBook Pro, but everything wasn't working as well. I couldn't use iTunes Match on my iPhone and on my iPod touch either.
Yesterday night, at around 11.30PM GMT+1, everything seemed to work, but having to go to university the day after I turned off the PC and went to sleep, only to find out that today we're back to square one. Nothing works on any device, when I click the lightning bolt the cloud becomes empty, but when I do something on my playlists the bolt appears again. Having said that, I don't think I have a network problem. I can connect to the internet as usual, i can use the iTunes store and the App Store and (from time to time) I can even download songs from my iTunes Match on my main PC. The playlists changes and the whole music library still don't appear on the iPhone/iPod touch and the Mac though.
I just entered in the second year of subscription to iTunes Match. Almost no problems at all for more than a year, and less than two months after I paid for the second year all this happens... I'm not very happy. I just hope someone of you has an answer, because I searched in every corner of this community but I didn't find any solutions.
Thanks in advance for your answers,
Alessandro

Just to let everybody know, the problem disappeared totally on friday. Now everythiing works again, I lost nothing and I still can access all of my songs.
I waited a bit because you never count your chicken before they're hatched, but after three days I can cry "victory".
Thanks anyway to anybody who viewed my question and thought a possible solution for my problem!
Alessandro

HT4913 Can I use iTunes Match when I don't have internet connection?

Can I use iTunes Match when I don't have internet connection?

If you've downloaded the music that you want to be able to listen to when you don't have an internet connection - you won't be able to stream or download whilst offline.
Using Match on an iOS device : http://support.apple.com/kb/HT5637

HT1386 can I download music from my computer to the iphone, that was previously on an mp3?

i have music on my computer and would like to download on my Iphone (4) can this be done and how?

Import the music into itunes, then sync itunes with the device.

After I download a 256 kbps song using ITunes Match, how do I get it to play on my computer at the higher bit rate once I turn ITunes Match off again?

After I download a 256 kbps song from the cloud using ITunes Match, how do I get it to play on my computer once I turn ITunes Match off again? I have been using ITunes Match for awhile now to increase the bit rate on songs to 256 kbps. Once I download the songs at the new bit rate, I turn off Match because I want to eliminate duplicates. Usually there is no problem. This time, however, 278 of my songs lost their file association and were unplayable unless I locate the song files within my computer. These are songs purchased from Amazon. In order to play them again in ITunes (Match is now off), I must locate each song file individually (I've tried to do it in bulk but have not succeeded) but now the bit rate has returned to the lower number BEFORE I matched the song. I should have never used Match in the first place. Any ideas, anyone?

I discovered that the NEW 256 bit file does reside on my computer, in the ITunes files (My Music/ITunes/ITunes Media/Music. So I can bring the songs back as 256 kbps, and I have been successful now at locating more than one file at a time, by clicking on the "find other missing files" tab in the popup window. Previously, I'd been going back to my Amazon files, and not only was I unable to bring back a 256 version, but the popup window would not locate similar files. So while I wish ITunes Match would automatically associate the ITunes Match file, at least I can retrive the file association without hours and hours of work.

I downloaded music from iTunes onto my iPad. I enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said the iPad music library would be replaced.How do I use iTunes Match without losing iPad music.

I bought music from iTunes and downloaded it to my iPad. I have enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said "iTunes Match will replace the music library" on my iPad. All of my iPad music is saved on iCloud, and some of my PC music is on iCloud. If I use iTunes Match will the music previously downloaded on my iPad be lost?
Thanks!!

You need to either sync the iPad with iTunes so it will transfer the purchases to the iTunes library or download them from the purchase history. Then let iTM work on the "new" tracks in the library then all the music will be available on the iPad.

HT204406 I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still cannot download....my music

I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still cannot download....my music

I have the same problem on my Windows 7 computer. In the right-click menu for a song one option is DELETE. However when I click that option the next window is to HIDE instead of DELETE. Apple, please help us with this.

How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

Hey MerrillSharon,
Thanks for using Apple Support Communities.
You can delete these songs and redownload them from iCloud.
iTunes Store: How to delete songs from iCloud
http://support.apple.com/kb/ht4915
Have a nice day,
Mario

I am using iTunes Match, and wish to restore from the cloud to itunes. Why do I have to select one at a time to download?

I am using iTunes Match, and had to restore all of my music (.3000 songs). Problem is, I don't see where can restore them all at once. I can do it for all purchased items from the Cloud, but not for songs/content that I added on my own from CD's. I have had to click the cloud icon for each song....really, my hand is about to cramp. Is there a restore all function for non-purchased songs? If not, it needs to be added to the Match software.
Thanks

Instead of steaming you can just download directly from the cloud. Don't you see the cloud icon with a downward arrow? You may have already downloaded then then. Turn off iTM and see if the songs are still present.

Problem in using 2 IDs for iTunes music purchase downloads and using iTunes Match for 1 ID

Dear support managers,
We are using 1 macbook pro and 2 apple ID for purchasing iTunes music together (Me and my wife).
Actually, I have bought 1 year service of iTunes match on my apple ID and have been using well the service after download the purchased musics under the apple ID I am using.
But once my wife associated the macbook pro with her apple ID to download the musics she purchased,
I have not been able to use the iTunes Match service I have subscribed already.
The message said
"This computer is already associated with an Apple ID. You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 90 days"
I can neither purchase another computer for solving this situation nor want to purchase another iTunes Match service on my wife's apple ID.
Please help me out to solve this issue.
Thanks and best regards,

Hi,
You can only use one Apple ID with iTunes match. Purchasing another match subscription using wife's Apple ID is not a solution. I can only suggest that you use your ID for match and all iTunes music purchases.
Jim

I want to use iTunes Match but want to make make sure music will be downloaded from my iPhone (which has all my music) and not just my MacBook to the cloud.

I want to use iTunes Match but want to make make sure music will be downloaded from my iPhone (which has all my music) and not just my MacBook to the cloud.

Hi,
All your music need to be in your iTunes library on your computer. You will need to copy your music from your iPhone to your computer.
Read this user tip Recover your iTunes library from your iPod or iOS device
Jim

Hi. Im using iTunes Match, but my iPhone storage is full of music. I haven't downloaded any songs into the device. Please help.

Hi. Im using iTunes Match, but my iPhone storage is full of music. I haven't downloaded any songs into the device. Please help.

Go to Settings > General > Usage and tap Music (you may need to scroll down in the list). Swipe across "all music" and tap DELETE.
When streaming music from the cloud the Music app caches a temporary copy for later playback.

HT4914 Are the older "Protected AAC files" that I have replaced with the unprotected version when I re-download them using Itunes Match?

Are the older "Protected AAC files" that I have replaced with the unprotected version when I re-download them using Itunes Match?

Additionally, when trouble shooting, and you disable iTunes Match on an iOS device you cannot simply re-enable it immediately. You must launch the Music app and let the content clear out before re-enabling the service.

HT4913 how to remove this ? You can use iTunes Match on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 85 days.

hello i ad my girlfriend profile and her itune library on my macbook and now i have this warning in my l itunes library, how can i resolve the problem ?
You can use iTunes Match on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 85 days.

If a computer has been associated with a device (as well as iTunes Matct, it can become associated via automatic downloads or re-downloading past purchases) then you will either need to wait until the 90 days have completed : http://support.apple.com/kb/HT4627
Or you can try contacting iTunes Support and see if they can remove the association : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT4913 i am trying to get my computer and my wifes computer on my itunes match. i did the add a computer function and it says that this computer is already associated with an apple id...if you use itunes match with your apple id etc for 90 days...please

i did the add a computer function and it says that this computer is already associated with an apple id...if you use itunes match with your apple id etc for 90 days...please explain. is this going to screw my wifes account up?

If you both have seperate iTunes Store accounts then basically, yes, it is going "screw up" your wife's account.
iTunes Match is designed as a single-user service which is associated with one and only one iTunes Store account ID. If you have subscribed on your account and want to activate the service on another computer that is already signed in with an account the present account must be signed out and then iTunes signed into your account. This means the other computer will have complete access to your account and will only be able to make purchases on your account. iTM is not designed to be signed in and out at will. If she has apps purchased with her iTunes Store account they will not be able to be updated.

HT4913 unable to use itunes match to download, much less play, any of my library that was previously matched.

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