HT4946 I am trying to update my ipad to iOS 6 but the update software tells me my 5.1.1 is the current software.

I am trying to update my ipad to ios 6 but the update software tells me that my 5.1.1 is the current version

If your iPad is the first generation then 5.1.1 is the highest it can go. iOS6 is for iPad 2+

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HT4623 I am upgrading my iPad to iOS 7 but the progress bar is at 1/4 position for two hours and not moving forward. Is there any problem with it? What should I do? Thanks.

I am upgrading my iPad to iOS 7 but the progress bar is at 1/4 position for two hours and not moving forward. Is there any problem with it? What should I do? Thanks.

This is a concern amoung many corporate users. It's going to take somekind of policy change with apple.
Enterprise support:
Call enterprise support (866) 752-7753 to create a case ID number

HT201263 i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. Any suggestion to fix this,?

i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. It will then display " there was an unknown error.....Any suggestion to fix this,?

Temporarily disable antivirus and firewall on computer.

My IPAD has not been used in almost two years and I tried to update software and under general settings I can not find Software Updates where it should be, help please!

My IPAD has not been used in almost two.... I have tried to update software but when go to Settings, General I can not find Software Updates where it should be between About and Sounds, what can I do? Nothing has been updated, tried through ITunes on PC and said I needed to update to ITunes 10.1 and can't do this either, please help me. Can't find ICloud either!

Make sure iTune is up to date.
http://i1224.photobucket.com/albums/ee374/Diavonex/715e7281162a061530f6b86418036 0f0_zpscfe7d4c8.jpg

I am trying to update software for face time on my iPad 2, but it won't connect.

I am trying to update software for face time, but it won't connect.

There is no update for FaceTime as it is included with iOS 7.0.4.
What specifically is your problem with FaceTime? Do you have a wifi/internet connection?
 Cheers, Tom

HT4623 I HAVE TRIED TO UPDATE SOFTWARE AND THE VERIFICATION SAYS I AM NOT CONNECTED TO WIFI BUT YET I AM SAFARI IS WORKING FINE

i ahve tried to update software on my ipad it states in verification that it is not connected to wifi,yet it is safari is working

Try a reset: hold down the home button along with the power button until you see the Apple, then let go. Try the update again.

I've problem with Game Center . I can't sign in Game Center on my iPad . I tap on the Game Center icon but the page is blank. I tried go to setting, my Apple ID appear but the page keep on loading and nothing pop up. How to resolve this issue?

I've problem with Game Center . I can't sign in Game Center on my iPad . I tap on the Game Center icon but the page is blank. I tried go to setting, my Apple ID appear but the page keep on loading and nothing pop up. How to resolve this issue?

Hi, bamboo64.
Try closing all open applications in multitasking and power cycling the device. Once this is done test the results. If the issue persists, I have included a couple troubleshooting articles that I would recommend going through.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.

Trying to get new software and ipad reads iOS 5.1.1 your software is up to date can't get 6 iPad, iOS 5.1.1

PLease help me.
trying to get new software and ipad reads iOS 5.1.1 your software is up to date can't get 6
iPad, iOS 5.1.1
trying to get new software and ipad reads iOS 5.1.1 your software is up to date can't get 6

The original iPad can't be updated past 5.1.1.
(86600)

Trying to update software on my 4.3.3 itouch but getting message that server not available or settings not correct?

I am 9. Trying to update software on my I touch 4.3.3 and getting message in I tunes saying server not coinnected, but it is and then that settings not correct? Help please.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

HT4623 i just updated my ipad to ios 8 but i cant connect to wifi network..its says my password is incorrect although i know my password is correct as successfully updated 2 iphones and connected to same wifi network

i just updated my ipad to ios 8 but i cant connect to wifi network..its says my password is incorrect although i know my password is correct as successfully updated 2 iphones and connected to same wifi network

I had the same problem. I reset my network settings as iOS 8 on my iPad 3 seemed a bit slow. When I tried to reconnect to the wifi the correct password was not accepted immediately.
after retrying several times it did manage to join the network. The only observation I had was that I had a weak signal and an iPhone next to me at the time.
make sure you are close to the wifi signal away from any other wifi devices.

I tried to upgrade my IPad with IOS 6 and now I have an Apple icon with a blank downloading bar.

How can I get ITunes to recognize my IPad 2. I starting having issues after trying to upload my IPad with IOS 6. All I have now is the Apple icon and an empty downloading bar.

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT1338 I am trying to upgrade my iPhone via my macbook but the messageThere are purchased items on the iPhone "Mark Price's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updati

Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Price

okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on?

HT1937 I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone

I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!

You generally get that error code on a jailbroken phone ?
If it is Jailbroken then I am afraid you will get no help here.

HT1222 Trying to update software mac OS X 10.7.4

Trying to update software Mac OS 10.7.4 and it keeps saying please close iTunes to enable this update. iTunes is closed. Anyone else had this problem?

Make sure your Mac has 5GB of available disk space to install 10.6.
Control click the MacintoshHD icon on your desktop then click Get Info.
You'll see: Capacity & Available
Make sure there's at least 15% free disk space.
Mac OS X v10.6 Snow Leopard - Technical Specifications

HT1338 I'm trying to download java on my Mac machine but the software update doesn't show me anything. Please advise what I should do to get the application.

I'm trying to download java on my Mac machine but the software update doesn't show me anything. Please advise what I should do to get the application.

If you can run it under chrome, you have java installed.
There was some malware that exploited an older version of Java (not javascript) running in a Browser. Since few people use it Apple turned off Java by default in the Safari Browser.
If you need it for something, just turn it back on in Safari preferences (inside Safari). After a few months of non-use, you may find it has turned itself off again.

HT4946 I am trying to update my ipad to iOS 6 but the update software tells me my 5.1.1 is the current software.

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