HT4972 i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that.  If you are using iTunes 11 go to View>Show Sidebar.  Now see if your iPad appears under Devices on the left side when you connect it.  If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538.

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