HT4972 I have an Ipod touch version 4.2.1 and the instructions do not detail how to update to iOS 5. Can you help with me step by step instructions.
I have an Ipod touch version 4.2.1 and the instructions do not detail how to update to iOS 5. Can you help me with step by step instructions.
iOS 4.2.1 suggests that you may have 2nd generation Touch, which cannot be updated past iOS 4.2.1
Check http://support.apple.com/kb/HT1353 for help in identifying your model. A quicker method may be to check the back casing. If your iPod has Model No.A 1288 etched into it, then it's a 2nd gen Touch.
Assuming that you are using the latest version of iTunes (today, that is 10.6.3), to check if your iPod can be updated, connect it to your iTunes and look on the Device/Summary pane. Select Check for Updates. If there is one, you will see a message telling you that and how to install it. However, if you see a message saying that your iPod is up-to-date, then it cannot be updated.
Similar Messages
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I have a Ipod Touch 2G that is stuck on the "Connect to Itunes Logo" How can I get it back in operating order with out the access to a home computer? Can anybody Help me? I need it back to work.....
Connect the iOS device to your computer restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I bought my ipod touch from usa...and the wifi does not connect.does it have something to do with that its not from india?
So you have tried connecting to open network that do not require a password and it was still unable to connect? If that is the case.
Does Wifi appear grayed out on your iPod via Settings -> Wi-fi?
Have you seen this article yet?
http://support.apple.com/kb/TS1398
B-rock -
I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?
Try:
iOS: If you can't back up or restore from a backup in iTunes -
I have 2 ipod touches. One of the syncs with itunes just fine. The other isnt recognized by itunes. I reset the ipod to factory settings,and uninstalled and reinstalled itunes, still no recognition.
- Do you have the latest version of iTunes on the computer? iOS 6 requires 10.5 or later. The current is 10.6.3
- Have you tried a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- You could try placing the iPod in Recovery Mode and restore the iPod. However, if you can't restore the iPod or use this program to get the iPod out of recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
you will lose use of the iPod.
- An appointment at the Genius Bar of an Apple store might be in order. -
My iPhone 4s has broken and I can't turn it on to backup. I have purchased an iphone 5sc tonight and I need to retreive my contacts. Can you help
Have you not been using your phone as designed? Contacts should be living in the cloud (Google, iCloud) or on your computer in an app (Outlook, Address book).
The phone is designed to be a portable way to carry a COPY of your contacts with you.
Synch your contacts to your new phone from the computer app or cloud service you use.
If you haven't been using your phone as designed, then there's nothing to do. -
Recently you changed the itunes and I am unable to download additional music from my computer to iphone. How do I do this, as I want to update my music, etc.?
Open iTunes, click on view, click on show side bar to get the classic style of iTunes.
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I have a IPod touch version 2.1.1 (5f138) and Im aware that I cant download the current update. I was wondering if there is any way for me to download older updates so that I can make the iPod somewhat functional specifically with downloading apps
Here's the link to purchase iOS 3.1.3:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Regards. -
It will not let me check train time table etc...but it will let me check resturants and garage websites. I have already set it. I am using a sky router and my internet everywhere else (on other PC's is fine) Please can you help.
Try
- - Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- Power off and then back on the router.
You will have to reenter all network passwords.
- DId it work before with this network?
- Does it work OK with other networks?
- Do other devices have this problem? -
I have 2 Ipod touch's, one a 64gb and one an 8gb. Whats the best way to use them both on the same itunes account?
Click here for options.
(64410) -
hello i have an ipod touch 4 5.1.1 and i can't post status updates or have a profil picture what is the problem and my sister has it and we have the same itunes account in game center
And the answer is:
williamfromlongueuil wrote:
we have the same itunes account in game center
You need to have your own account... DUH.... -
I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I have an ipod touch. Itunes recognizes it. However, it does not show up in "My Computer". Please let me know how to correct this. Thanks.
Not sure that it will show up.
Why do you want to see it in my computer? -
I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
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