HT4972 I have iPad running iOS 5.1.1 and when i try to update to the latest iOS with iTunes I get "iOS 5.1.1 Your software is up to date"

I have iPad running iOS 5.1.1 and when I try to update to the latest iOS with iTunes I get "iOS 5.1.1 Your software is up to date"
It looks like some Apps I was using are no longer working properly under iOS 5.1.1

Sorry, the original iPad can only be updated to IOS 5.1.1

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Just bought a second hand iPod Touch 32GB 4th Gen. The IOS is currently 4.3.5 and when I try to update to the latest, the connection continually times out. Can you help?

Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
As soon as I plug it into iTunes it asks me to update to the latest version. I click for it to go ahead but the connection times out (error code 3259)
I've been on the phone to apple for over an hour and we still couldn't resolve the issue. We tried disabling the firewall, uninstalling AVG, diabling pop up blockers, checking the LAN settings, disabling the router security and anything else we could think of.
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Has anyone got any ideas?

You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download:

I have a macbook pro running osx 10.6.8 and when I try to update maverick osx it will not reconise the address "macappstore", I have a macbook pro running osx 10.6.8 and when I try to update maverick osx it will not reconise the address "macappstore"

the message I get is:
Safari carnt open the specified address.
Safari carnt open macappstores://itunes.apple.com/au/app/os-x-mavericks/id675248567?mt=12&ls=1&v0 =www-osx-upgrade-hero&ign-
msr=http%3A%2F%2Fwww.apple.com%2Fau%2Fosx%2F

oh, I thought I had seen it. I will do a re-install of Snow Leopard, hopefully then I can find it.
Thank you very much, I will let you know how it goes.

I have an iphone 3g I tried to dl an app for netflix and it said i need to have ISO 5 but my phone has ISO 4.2.1 and when i try to update it I get message saying I have current version how or what can i do do to get an app the lets me watch netflix on my

I have an iphone 3g I tried to down load an app for netflix and it said I need to have ISO 5 but my phone has ISO 4.2.1 and when I try to update it on my computer through itunes I get message saying I have current version how or what can I do do to get an app the lets me watch netflix on my iphone 3g .Is there an sulision to my problem? I also tried another app with another name diff from netflix and I got the same message saying i need ISO 5 .Someone please help thank you

Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

I recently got an Ipod touch model A1213 and I cannot figure out how to get apps on it. I have tried everything and when I try to update software, it says Im already up to date, but my software version is only 1.1.5. How do i fix it?

I recent recieved and Ipod touch model A1213 and i cannot figure out how to get apps on it. I have tried everything i can think of and when i try to update my ipod software it tells me that its already up to date. even though its only 1.1.5. How do i fix it?

You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

My ipod touch is currently running ios 4.2.1 I would like to run ios 5 or 6. When I try to update it on itunes, it tells me my software is up to date. Is there another way to upgrade the IOS?

My ipod touch is currently running ios 4.2.1 I would like to run ios 5 or 6. When I try to update it on itunes, it tells me my software is up to date. Is there another way to upgrade the IOS? Do I have to go to Settings>General>reset>Erase all content and settings before I can get the newer ios? If this is the case, how can I ensure all my content is backed up prior to erasing it all. Is there anyway to check to ensure the backup is complete and comprehensive? THanks!

A second generation iPod touch can't be updated past 4.2.1.
(88824)

IMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

iMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

Hi Michael,
I'm glad iTunes is working now! If you want to locate iTunes plug-ins on your computer, you can find them in the following locations (you may not have the iTunes Plug-ins folder if you do not have plug-ins):
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
One thing I also wanted to mention is that the "Users/username/Library" is hidden in Lion and Mountain Lion. You can access it using these steps:
OS X Mountain Lion: What is the Library folder?
The Library folder contains files used by OS X and your apps, including your personal fonts and preferences. The Library folder is hidden. If you need to open it, make sure you are in the Finder, hold down the Option key, and then choose Go > Library.
You can find the full article here:
OS X Mountain Lion: What is the Library folder?
http://support.apple.com/kb/PH11395
All the best,
Sheila M.

HT4972 i have an iphone 4 with ios 5.1.1 and i want to upgrade it to the latest ios 6 and not 7 because its too heavy for iphone 4 how can i do it

i have an iphone 4 with ios 5.1.1 and i want to upgrade it to the latest ios 6 and not 7 because its too heavy for iphone 4 how can i do it?

You cannot. When you upgrade, you will get the latest version of iOS 7.

I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?

I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?

See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808

My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

Can't connect to the iTunes Store

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks

I have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect" Any ideas why/how to fix?

i have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect" Any ideas why/how to fix?

Try from a computer. You may have to reset your password. If you can't get the comfirmation email then you can use the secret question. Once you can log in then you change the the email address.
See:
Frequently Asked Questions About Apple ID
Here is how to contact iTunes:
Apple - Support - iTunes - Contact Us

HT4623 i have ios 4 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?

i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....

It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

I have ios 5.1.1 and when I check for updates the phone says there are no updates

i have ios 5.1.1 and when I check for updates the phone says there are no updates

Go to Settings > General > Software Update and see if you can update it over the air.

I have an imac running 10.4.11 and i downloaded the update software from apple downloads and when i try to update to 10.5.1 it says open failed this version requires 10.5 what should i do?

I have an imac running 10.4.11 and i downloaded the update software from apple downloads and when i try to update to 10.5.1 it says open failed this version requires 10.5 what should i do?

You would have to purchase a retail Leopard installer DVD. Since they are difficult to find you may need to search on eBay, Amazon.com, and Google to find a suitable copy.
If you have an Intel iMac, then you may want to consider upgrading to Snow Leopard which you can purchase at any Apple retailer for $29.00 versus the minimum price of $129.00 for Leopard.
Leopard System requirements
You must have a Macintosh computer with:
an Intel processor or a PowerPC G4 (867 MHz or faster) or G5 processor
a DVD drive >built-in FireWire
at least 512 MB of RAM (additional RAM is recommended for development purposes)
a built-in display or a display connected to an Apple-supplied video card supported by your computer
at least 9 GB of disk space available, or 12 GB of disk space if you install the developer tools
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
And, you could also upgrade to Lion by purchasing the Apple USB Lion flash drive installer for $69.00.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

HT4972 I have iPad running iOS 5.1.1 and when i try to update to the latest iOS with iTunes I get "iOS 5.1.1 Your software is up to date"

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