HT4976 I can send emojis to another iphone user and they will receive them. When they send me an emoji to my iphone, there will either be a blank message or symbols. How can i fix this?

When i send an emoji to an iphone user, they will receive it with no problem. When they try to send me an emoji, the message is either blank or has symbols. How can i fix this?

It is a sprint issue and other carriers have that same problem. I get multiple copies of texts from other carriers all the time to my iphone. It isn't the iphone, it is the carrier sending the text message several times because they haven't received and ack message from the recepient.

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I am receiving the following message "There was an error saving the message to Sent" how do I fix this?

I am trying to send several emails and cannot confirm if they are being sent because they are not saving to my sent messages folder. Please tell me how I need to fix this issue.

This hasn't fixed itself over here. Should I post a sync log or start a new thread?

HT1871 Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3

Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3

Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget.

I have an IPhone 5, and of course I have used ITunes. My Computer has been completely destroyed, so I have to Purchase a new one. How can I transfer my music from my iPhone to my New PC?

I have an IPhone 5, and of course I have used ITunes. My Computer has been completely destroyed, so I have to Purchase a new one. How can I transfer my music from my iPhone to my New PC?

The way I do it is I hook to my windows computer, it will pop up iTunes. I click iTunes off. The phone will show as another drive on your computer. Click it open then migrate to the photos folder from the iPhone.
Then select all, cut then right click on your pictures folder on your computer or make a new folder on your desk top like I do and right click on new folder and select paste.
Photos will be gone. Just remember to turn off the iPhone sync in your photos folder on the phone or they will come back
Good Luck

IMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

iMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

Hi Michael,
I'm glad iTunes is working now! If you want to locate iTunes plug-ins on your computer, you can find them in the following locations (you may not have the iTunes Plug-ins folder if you do not have plug-ins):
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
One thing I also wanted to mention is that the "Users/username/Library" is hidden in Lion and Mountain Lion. You can access it using these steps:
OS X Mountain Lion: What is the Library folder?
The Library folder contains files used by OS X and your apps, including your personal fonts and preferences. The Library folder is hidden. If you need to open it, make sure you are in the Finder, hold down the Option key, and then choose Go > Library.
You can find the full article here:
OS X Mountain Lion: What is the Library folder?
http://support.apple.com/kb/PH11395
All the best,
Sheila M.

When I try to update iTunes to 10.5.2 it says there was an error before iTunes could install. How do I fix this?

When I try to update iTunes to 10.5.2 it says there was an error before iTunes could install. How do I fix this? It is really annoying and I can't get it away or update iTunes.

Download it from this site:
http://www.apple.com/au/itunes/download/?cid=wwa-au-kwg-music-itu
And click on Download Now

After my last update I can't start up an other keynote presentation from a link (only when the other presentation is already open) I hope there will be an fix soon.

After my last update I can't start up an other keynote presentation from a link (only when the other presentation is already open) I hope there will be an fix soon.
I thought it was because of Lion but with snow leopard i have the same problem (On another Mac).
Other solutions????

To check the local network for some of the common configuration problems, launch Terminal.app and issue the following diagnostic command:
sudo changeip -checkhostname
That'll report some local configuration information and then either no errors detected and no changes required, or it'll point to whatever configuration errors or issues it might detect. That doesn't catch everything, but it catches the common errors.
FWIW, 192.168.0.0/24 and 192.168.1.0/24 are poor choices for the local network, as VPNs are based on IP routing and IP routing gets tangled when the same subnet is used on both ends of the VPN. 192.168.0.0/24 and 192.168.1.0/24 are near ubiquitous in home networks and coffee shops.

I am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

i am trying to download a movie onto my brand new ipod that has nothing on it. it is a 8gb ipod and the movie is 3.4 gb. halfway through it tells me there is no more space to download the movie. how do i fix this?

Go to the Store tab in iTunes and click on the Check For Available Downloads.

When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

Hi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W.

I repeatedly receive an error when my IPad is trying to restore during the IOS 5 update. The error is (-50). How do I fix this?

I repeatedly receive an error when my IPad is trying to restore during the IOS 5 update. The error is (-50). How do I fix this?

Try restarting everything and then try to sync or reactivate. Quit iTunes, reboot your computer, reboot your iPad and then try again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I have downloaded several times now,but i get the same error message 'corrupt file ' how do i fix this?

i have downloaded and uninstalled firefox several times now,but i get the same error message 'corrupt file' How do i fix this and i also go to the home page to download as well as others,i have also tried downloading to my laptop the same amount of times and i get the same error message :( very unhappy

Set Windows Defender off and try download again from here:
http://www.mozilla.org/en-US/firefox/all.html
If this does not help see here:
[https://support.mozilla.com/en-US/kb/Unable%20to%20download%20or%20save%20files Unable to download or save files]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

HT204053 i share apple ID and downloaded the new apple itunes software, now both phones share contacts and receive the same text messages...how do i fix this? How can i establish a new apple ID for a iphone and still use my computer to sync the iphone, wh

i share an apple ID for itunes with 2 separate iphones, i update IOS to 6.1 2 months ago, my contacts megered on phones and now i get the same text messages on both phones. How do i fix this?

To use iCloud your iPhones and your Macs should all be signed into the same account, what are you trying to achieve.?

When exporting an image: Image sizing, resize to fit auto changes measurements eg 22cm becomes 22,000cm. How do I fix this?

When exporting an image in LR, any measurement entered into "Risize to fit...."automatically changes the measurement from 22cm to 22,000cm. for eg. or 33cm becomes 33,000cm.
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Lr always uses three decimals for dimensions in the export dialog. So 22 cm is exactly the same as 22,000 cm.
Maybe you're used to a dot as a decimal separator, and a comma as a thousand separator? If so, it probably looks like 22 thousand cm to you.
Whether to use a dot or a comma for a decimal separator, is set in your computer's operating system.
On windows, Control panel > Region and language.

Downloaded Adobe Flash 10 but on completion download manager gave message 'installation failed' - how do I fix this?

Downloaded Adobe Flash 10 but at completion of process Download Manager gave me message "installation failed". How do I fix this?

http://support.mozilla.com/en-US/kb/Managing+the+Flash+Plugin#Updating_Flash
Similar problem , but my computer displayed stripes! This is a known problem apparently but site only warns you after taking you directly to Adobe, and you have updated the new problematic flash.
Hope this helps.

Basically, I can sync my iphone with itunes, BUT I cannot read anything on the page. In other words, its like everything is written with invisible ink. see image. how do i fix this?

This has been going on for a long time.
Note: I've been hoping that each updates and itunes would fix this, but they didn't.

FexchanK wrote:
This has been going on for a long time.
Note: I've been hoping that each updates and itunes would fix this, but they didn't.
That's usually trouble with the Segoe UI fonts on your system. If you're running XP or Vista, Vortical's procedure in the following post usually fixes things:
http://discussions.apple.com/message.jspa?messageID=12594070#12594070
Windows 7 is trickier. Have a read through the (rather long) topic that Vortical's post shows up in for descriptions of various possible Windows 7 issues that can cause this, and their treatments.

HT4976 I can send emojis to another iphone user and they will receive them. When they send me an emoji to my iphone, there will either be a blank message or symbols. How can i fix this?

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