HT4993 I dropped my phone, it landed in the screnn, did not break, but now will not turn on or do anything?

I dropped my I phone 4s on the floor, the screen did not crack or break, but now it will not turn on or do anything, I have placed it on the charger, any one have any ideas/

Take it in for service.

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I dropped my phone last night on the floor and now it doesn't seem to be charging. it comes up the battery on the screen but doesn't actually seem to charge. i kept it on charge over night but that didn't work either.

i dropped my phone last night on the floor and now it doesn't seem to be charging.
it comes up the battery on the screen but doesn't actually seem to charge.
i kept it on charge over night but that didn't work either.
can anyone help?

You need to get your phone repaired. It's obviously damaged, and nothing we can suggest to you will fix that.

I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do?

I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do? do I just need a new screen or what? I'm freaking out here

Don't freak out, just get over it. It's probably done.
What should I do if I drop my phone in the toilet?
Apple may offer you an refurbished iPhone in exchange for yours, for about half the cost of a new one.
I wouldn't be too specific about just how it got wet

Dropped my phone in water and did not turn it off, what do i do?

I knocked my phone of the sink and into the toilet. the water was only halfway up the screen vertically and fell upside down on the power button side. it barely touched the speakers and the charger part but when i pulled it out and dried it off, i did not turn it off because I thought it was fine - the sreen was fine and everything worked perfectly until the grey screen and the black apple logo came up and had a bunch of code at the top of the screen? i dried it out even more and tried to turn it off, and it wouldn't. then it started changes screens a lot until it came to the restart screen and i thought it was okay but now it's blacks out in an airtight bag of rice..what do I do? is there no hope now and just replace? if I have apple care, how much would it cost to replace an iphone 5?

shusha29 wrote:
But I would also like to now if there's anything else I can do before having to get a new phone?
There is nothing more that you can do...turning the iPhone on and off does not help and can cause further damage if there is still moisture inside...moisture and electronics are not compatible.
At this point the best option is a visit to an Apple store genius bar for help.

I can't get some song on my iphone they work off of the computer but they wont show up on my phone they are in the "on my iphone" section but they gray and have a gray dotted circle next to them i have tried every thing I just want them on my phone HELP!

I can't get some song on my iphone they work off of the computer but they wont show up on my phone they are in the "on my iphone" section but they gray and have a gray dotted circle next to them i have tried every thing I just want them on my phone HELP!!!

You have posted to the iTunes Match forum, which your question does not seem to be related to. Is your question concerning iTunes Match or syncing with iTunes via USB?

I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??

I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??
When i try to restore my Back up using Itunes this is the message i get - "Unable to restore backup as the software is old - Please setup as a new device and then try to restore your backup" - Please advise. If i do so are there any chances of loosing my data. At this point in time i would be happy if i could just retreive my contacts list. Any suggestions would be greatly appreciated.

Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.

I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized.

Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!

I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

HT2188 i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/s

i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen

Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz

I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz

If your iPhone is new and you purchased from an Apple (Corporate ) Retail Store then you have to activate after inserting a new carrier sim for first time
See here
http://www.apple.com/support/iphone/essentials/

HT201441 I bought an iphone 4*at*t from a craigslist ad. The seller did not restore the phone and when I tried to do it manually it locked the phone and is now asking for the login info. I contacted the seller and he is not responding. What do i do?

The seller did not restore the phone and when I tried to do it manually it locked the phone and is now asking for the login info in order to do anything with the phone. I contacted the seller and he is not responding. What do i do?

he knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil

I have lost my iPhone 5 and i have an iCloud but the iCloud was not turned on on my phone; nor is it setup with "Find my iPhone" App. Can i still find my phone? soon that is.

I have lost my iPhone 5 and i have an iCloud but the iCloud was not turned on on my phone; nor is it setup with "Find my iPhone" App. Can i still find my phone? soon that is.

KreeBL wrote:
I have lost my iPhone 5 and i have an iCloud but the iCloud was not turned on on my phone; nor is it setup with "Find my iPhone" App. Can i still find my phone? soon that is.
Only if you walk around and look for it/ask others if they have seen it.

My iPhone 6 panoramic camera does not work properly: the arrow does not turn when i turn my phone. Furthermore sonetti da my Keyboard does not turn as well. What do you think si the problem?

My iPhone 6 panoramic camera does not work properly: the arrow does not turn when i turn my phone. Furthermore sonetti da my Keyboard does not turn as well. What do you think si the problem?

Furthermore my keyboard does not turn sometimes as well

I can't sync my notes from I-phone and Ipad2 to the mac anymore, not even with the usb cable!

I can't sync my notes from I-phone and Ipad2 to the mac anymore, not even with the usb cable!

I'm also having this problem.
In fact two things have stopped working with my iPhone recently.
1. iTunes no longer launches automatically when I plug in my iPhone to my iMac.
2. The iPhone Notes app has stopped syncing via USB lead between the iPhone and the iMac.
I have tried closing applications, and rebooting both the iPhone and iMac, but this makes no difference.
I'm running OS X 10.6.8 on my iMac.
My iPhone is a 3G running iOS 4.2.1
Can anyone help?

HT201272 I downloaded ringtone from the app store,but then i had to change my phone. I thought i had backed up all of mydownloads but the ringtone did not load to the new phone. I have the receipt number in my e-mail but don,t know how to retrieve it

I downloaded ringtone from the app store,but then i had to change my phone. I thought i had backed up all of mydownloads but the ringtone did not load to the new phone. I have the receipt number in my e-mail but don,t know how to retrieve it

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HT4993 I dropped my phone, it landed in the screnn, did not break, but now will not turn on or do anything?

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