HT5161 My Mac wont except dvds or cds. It doesnt even make any noise it acts like a dvd is already in there, but there isnt, please help?
My Mac wont except dvds or cds. It doesnt even make any noise it acts like a dvd is already in there, but there isnt, please help?
When you push one in, what happens? Whir and spit out? Can't put one in? Which machine? Details please. If the SuperDrive is empty, then Zap the PRAM and Reset the SMC and try inserting a disc again.
Similar Messages
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my iphone 3g is stuck on the connect to itunes mode and it wont show up on itunes. itunes hasnt even detected it on recovery mode. what do i do i really need my phone.. please help
Please stop altering the fonts, it makes reading postings extremely difficult. If help is desired, making postings difficult to read is not the way to get help.
Put the device in DFU mode (google it), then restore. -
My ipod 5 gen wont turn on at all
Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says place the iPOd in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm having multiple crashes on my new 5s. I can't connect to my Mac Pro!! Power cord broken. How can I fix this without connecting to my MacBook? Very frustrating and disappointing. Please help!!!
Hi there Rlong50,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W. -
my osx version is 10.8.2. i was buying the facetime app for my mac. i got this error -"FaceTime can’t be installed on “Macintosh HD” because the version of OS X is too new." so please help me out of this funny situation.
https://www.apple.com/support/mac-apps/facetime/
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I have connected a new (set up for mac) seagate external HD and although file sharing is turned on the HD doesn't show up on any of the other computers on our network?????? Please help!!!!!
If the HD is setup for Mac and plugged into the AE.. with file sharing on, it should work.
Try manually mounting the disk.
In finder use go, connect to server, and type in AFP://AEName or AFP://AEIPaddress.. where you replace what I wrote with the actual name or actual IP.
Later versions of Mac OS.. like ML for some strange reason have their preferences set by default to not show network drives.. change finder preference to see everything. -
I have Mac OS X version 10.7.3 Does this have any numbers or excel like programs or will I need to purchase them?
Hi Linda...
You can purchase Numbers from the App Store.
You can launch the App Store from your Apple menu > App Store
Or from your Dock >
Or from your Applications folder. -
I have a Mac OS X version 10.7.4 and i just changed my HDD. Now i can't find Iphoto anywhere! Can someone please help me?
By default it is in your applications folder
LN -
my ipod wont turn on its got blank black sreen it was on with 95% charge ,when I put on charge it does not make any noise of show any symbol ?
Try rebooting it by holding the Lock button and the Home button at the same time for about 10 seconds until the Apple logo shows up on the screen.
This usually works when your device is frozen -
I have bought a Mac i7 3 days ago and i can hear a weird noise in intervals like some sort of blowing sound ; is it normal or should i be worried about this ? please advise .. my model is i4 13 inch mac pro .. thanks in advance!!
We have a MacBook Pro and it is usually quiet, but it sits in a stand to allow air under the bottom.
Just my opinion, but based on experience.
You are still eligible to purchase the longer term AppleCare warranty I think (3 years if my memory is correct). While it is an expense that you may never need, in my opinion, it is cheap insurance based on the cost to repair computers. I buy it and more than once it has paid for itself many times over. Not that Apple products are bad, but electronics do weird things at times. -
i believe that i have malware (possible highjack of safari browser) on my mac, osx 10.9.4. accordingly, i've tried to run clamxav (on my mac HD) but just get a spinning wheel, then have to shut down. any advice on how to stop spinning wheel or get rid of malware? i have symnatic endpoint and, after scanning, it reveals nothing. please help. :-).
are locked user files or that have incorrect permission a bad thing?
Yes.
why am i removing symantec?
Short answer: Because it's worse than useless and worse than the imaginary "viruses" you're afraid of would be if they really existed. For the long answer, see below.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
I hace a mac os x and doesnt let me install itunes because there's a message that tells me that i need 10.5 or more please help...and tell me what i need to buy or download so i can have itunes asap thanks
Okay, now we are getting somewhere. With a Core2Duo you can upgrade to at least Snow Leopard, and you will need Snow Leopard at least if you want to upgrade further.
1) Make sure your computer meets Snow Leopard technical specifications - http://support.apple.com/kb/SP575 This mostly means making sure it is an Intel Mac (yours is) and has at least 1GB RAM (more is recommended). To check RAM, go to the Apple in the upper left corner of any window, then "About This Mac". Now continue to "More Info...". It should say you have at least 1GB of "memory".
2) Apple no longer carries 10.6 in its stores or online. Telephone Apple to purchase a Snow Leopard disc. In the USA: (800) 676-2775 (contact information for other countries: http://support.apple.com/kb/HE57)
Alternatively you can buy from online retailers but anticipate paying much more than the original price which is the price still charged by Apple
3) Backing up your computer before upgrading is always a good idea.
4) After installing from the DVD, update your Snow Leopard installation using Software Update or manually downloading and installing the Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Further upgrade options:
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. -
i have updated to maverick from mountain lion.initially my mac book pro was snow leopard.the multitrack touch pad swapping the page to get back to previous page is not happening in finder,it is only working in safari.please help me how to get that swiping gesture in finder
Hi..
I repled to you here > https://discussions.apple.com/message/25598596#25598596
Please do not start duplicate topics. It makes it that much harder to assist you. -
Well its all prety much in the heading, itunes is unabe to update and iphone 4 wont be recognised, but it cmes up in 'computer'? please help, i have tried some things off the apple support page and googe search but hasnt helped. andi have loads of new beats ready to put on!
yer i do, its say 'errors occured while downloading the updates. If the problem persists, choose tools> Download only and try installing manually.
i have tried installing he files as it says above but then it doesnt work and says this:
the installer encountered errors before configuration. your system has not been modified. to retry these operations at a later time , please run the installer again.
i have tried both methods countless times with no success? -
I see other people have this problem and hope there is a solution. My Firefox browser is stuck on 16.0 and nothing happens when I try to update. It seems to download, but I'm still on 16.0. I have tried every which way to update my browser. Now my bank (online banking) is saying I have to update to continue with them. Please help. (computer: MAC 10.6.8)
If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 36.0: https://www.mozilla.org/en-US/firefox/all/
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
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