HT5262 I am trying to backup my iPhone 4 but iTunes says it is unable to complete backup because the device has been disconnected (but it hasn't). Any suggestions?

I cannot backup my iPhone 4 to iTunes because it says the device has been disconnected during "Step 5" (syncing purchases) but my phone is still connected. iTunes is up to date, I don't want to install iOS 6.0.1 until I backup my phone (when I installed iOS 6, I lost everything and had to restore to previous backup. Would hate to not have a more current backup and lose everything again). I have tried uninstalling and reinstalling iTunes and still the same problem. Please help!

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

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