HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

Similar Messages

  • I forgot the answers to my security questions and do not posses the option to send answers to a rescue email

    I forgot the answers to my security questions. I have gone in circles reading over the instructions on how to retrieve them via rescue email, but I do not have that option. I cannot buy music on three out of four of my devices because of my lack of answers to the security questions. What do I do?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5622 I forget the answer for the security question and have not rescue mail

    how reset security question and I have not rescue mail

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I can't remember my answers to my security questions, and I realized that my backup email was incorrect! How can I fix this?

    When I went to hit the button to send my awnsers to my backup email, I noticed that I spelled it wrong! I need to awnser my security questions to buy music & apps.

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to iTunes before calling
    for a way to verify your identity.
    Peace, Clyde

  • TS1424 I don't remember my answers to my security questions?

    II don't remember my answers to my security questions?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • TS2446 I cannot remember the answers to my security questions and have been locked out.  What can I do?

    I cannot remember the answers to my security questions and have been locked out for too many attempts.  What can I do?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • I dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do

    i dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do???????????

    Click here, phone Apple, and ask for the Account Security team.
    (81330)

  • HT5312 I forgot the answers for the security questions and I want send the answers for my email

    I  forgot the answers for the security questions and I want send the answers for my email

    Contact iTunes Support:
    Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
       Then select 'iTunes Store', and on the next screen select 'Account Management'
       Next choose 'Apple ID Account Security' and fill in that you'd like your security   
       questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
    2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
    Cheers,
    GB

  • HT5312 I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do

    Dear Sir.
    Iam facing a problem that I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do.
    If is possible to Solve this prob as soon as possible.
    Thank You

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on the account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

    I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110676)

  • Hello ..Forgot your answer to the secret question and did not receive an email message

    Hello ..Forgot your answer to the secret question and did not receive an email message

    As we don't know your location, call Apple from your National help number per the link below and ask them for help from the security people.   Contact Apple support
    It would also help if you could find a moment to fill in your profile so that we are better equipped to answer your questions.

  • I forgot my sercutity questions answers and have not received the email with instructions.

    I Have forgotten my sercutity question answers and have not received the email with instructions. 

    Unless it’s in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121954)

  • When trying to download an APP, it's requesting answers to 3 security questions and it hangs up the iPad when clicking the drop down for the questions...any ideas?

    When trying to download an APP, it's requesting setup for answers to 3 security questions and it hangs up the iPad when clicking the drop down for the questions...any ideas?

    Had to do a hard reboot on the iPad and we were able to get the questions to pop up. Now it's just slow downloading the apps.

  • I forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?, i forgot my answers to the security question and i also lost the rescue email address what can i do to reset my question ?

    i forgot my answers to the security questions and i also lost my rescue email addrees , so how can i reset my answers ?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • TS3297 Everytime i purchase from the apps store it always show the security questions and i cant buy the apps i want because the questions are not answerable. Pls help....

    Everytime i purchase from the apps store it always show the security questions and i cant buy the apps i want because the questions are not answerable. Pls help....

    I think you need to reset those questions. You'll need to call the tech support for your country, ask to be connected to the Account Security Team and then ask if they can reset the questions for you.
    http://support.apple.com/kb/HE57

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