HT5312 I have a new iphone 5c, my apple account is set to an email i no longer use, i cant get past my own security questions, how do i get everything back in order without losing all my stuff?

i have a new iphone 5c and i cant get past the security questions. i made my apple account a while ago with an old email. i created a new apple id with my new email but i dont use it. How do i terminate the account with my new email so i can replace my old email? If i reset my security questions will it delete all my stuff?

You can't delete an iTunes account, but you should be able to change the email address that is on it e.g. by tapping on it in Settings > iTunes & App Store on your phone and logging into it, via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com - you should then be able to put it on your old account.
For your security questions on your old account, if you have a rescue email address (which is not the same thing as an alternate email address) on that account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address or don't have access to that email account (you won't be able to add one or change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to add or update your rescue email address for potential future use
Resetting an account's security questions shouldn't affect any of the purchases that you've made on the account.

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