HT5312 J'Ai essayé de faire ce qu'il dise pour re-initialer les questions de securite et ca marche pas.  Il n'y a pas la possibilité d'envoyer quoi que ce soit par email de secours

Bonjour,
     Dans le menu de gestion je me dirige sur l'onglet de securite et la seul chose qu'il y a c'est que je doit inscrire les deux reponses et si j'essait de mettre les reponse quelconques il ne m'indique pas le choix si j'ai oublié les réponses de les envoyé  par email alors je ne peut les re-inialiser.  Comment dois-je procéder??
De plus j'ai 30$ dans mon compte et depuis tres longtemps je ne peux faire d'achat je ne sais pas comment faire???
Merci

If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699?viewlocale=fr_FR
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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    If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699?viewlocale=fr_FR
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    Zazzz wrote:
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    Désolé pour mon français. Je suis un Américain!

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  • Que debo hacer para que registren 2 productos comprados ?

    Process:    
    Error
    Adobe Photoshop CS4 [1903]
    Path:       
    /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
    Identifier: 
    com.adobe.Photoshop
    Version:    
    11.0 [11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]] (11.0)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [153]
    Responsible:
    Adobe Photoshop CS4 [1903]
    User ID:    
    501
    Date/Time:  
    2014-04-29 12:42:28.124 +0200
    OS Version: 
    Mac OS X 10.9.2 (13C1021)
    Report Version:  11
    Anonymous UUID:  1E2800DD-6171-A122-6640-D8EEA1F8F561
    Sleep/Wake UUID: 04139B1F-F8CB-4286-B08D-61D9D1838CA6
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000e484ebc
    VM Regions Near 0xe484ebc:
    MALLOC_TINY       
    000000000e000000-000000000e100000 [ 1024K] rw-/rwx SM=PRV 
    --> __TEXT            
    000000000e100000-000000000e560000 [ 4480K] r-x/rwx SM=COW  /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIn telHD5000GraphicsGLDriver
    __DATA            
    000000000e560000-000000000e59e000 [  248K] rw-/rwx SM=COW  /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIn telHD5000GraphicsGLDriver
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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    0x9a96cd06 _SetDstBits32BGRA + 8
    1   com.apple.QD             
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    2   com.apple.QD             
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    5   com.adobe.Photoshop      
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    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x9b038992 kevent64 + 10
    1   libdispatch.dylib        
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    Thread 2:
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    0x9bb7cfa3 pthread_cond_wait + 48
    3   com.adobe.amt.services   
    0x0a020552 AMTConditionLock::LockWhenCondition(int) + 46
    4   com.adobe.amt.services   
    0x0a01b995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
    5   com.adobe.amt.services   
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    6   libsystem_pthread.dylib  
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    2   MultiProcessor Support   
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    Thread 5:
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    1   com.apple.CoreServices.CarbonCore
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    3   com.apple.CoreServices.CarbonCore
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    4   libsystem_pthread.dylib  
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    Thread 6:
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    0x9b032fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore
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    2   MultiProcessor Support   
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    3   com.apple.CoreServices.CarbonCore
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    4   libsystem_pthread.dylib  
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    6   libsystem_pthread.dylib  
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    Thread 7:
    0   libsystem_kernel.dylib   
    0x9b032fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore
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    3   com.apple.CoreServices.CarbonCore
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    4   libsystem_pthread.dylib  
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    0   libsystem_kernel.dylib   
    0x9b032fce semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore
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    0x92a6f2ce PrivateMPEntryPoint + 68
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    5   libsystem_pthread.dylib  
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    6   libsystem_pthread.dylib  
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    Que debo hacer para que registren mis compras en mi cuenta ?
    Ademas porque no pueden brindar servicio el tecnico cuando tengo un problema ?
    Espero vuestra respuesta.
    Berta Cardoso
    Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
    While you wait, you can try our community forums where experts are online 24/7.
    You are now chatting with 'Bharati'
    Bharati: Hello. Welcome to Adobe Technical Support.
    Bharati: Please allow me a moment while I look into your account & verify the details.
    Berta Cardoso: Speek french ou espagnol ?
    Berta Cardoso: habla español ?
    Bharati: I am sorry, the chat support is available in English Langauge.
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    0x9b0377ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
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    Son varias cosas a la vez.
    1 ° Me hackearon la cta original que tenia en una PC, con la que había comprado los 2 productos.
    Tuve que cambiar mi correo y quisiera que adjunten mis 2 productos comprados.
    2° Tenia la version vieja en una mac del PHOTOSHOP 4 y al querer usarlo, se cierra.
    3 ° Me conecte con el servicio técnico, x chat, para ver si ayudaba y no ha hecho nada al respecto.
         Me cerro el chat y no hubo compasión, x eso entre a este foro, para que alguien se solidarice y me ayude.
    Gracias x responder.
    Berta
    El 29/04/2014, a las 13:15, Federico Platon <[email protected]> escribió:
    Re: Que debo hacer para que registren 2 productos comprados ?
    created by Federico Platon in Foros de usuario a usuario - View the full discussion
    Veamos, tratas de registrar un producto, o dos como indica el título, o bien se trata de solucionar un problema, que es lo que parece ya que adjuntas el texto de un error de Photoshop en tu Mac.
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    O bien, tendrás que ponerte en contacto con el Soporte Técnico de tu país. (Que és?)
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6339956#6339956
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  • Me aparece Ipad esta desactivado, que necesito hacer para activarlo, gracias

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    Google translate:
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