HT5312 Old apple ID on the Apps Store won't go away !, I have a new ID and password, old ID requests password that is forgotten together with the info to retrieve it! Help?
I was not familiar with the system and the first ID and password with the information required to retrieve forgotten ! Old ID pops up when trying to do Updates for Certain programs and it will not go away I do not remember how to access that particular ID and can't. Get rid of it or perform updates for Cretan things...! Help anyone?
iTunes and Mac App Store content is forever tied to the Apple ID that bought it. Apple does not transfer content from one ID to another and Apple does not merge Apple IDs. The only way that you can redownload content, update content and authorize the content's use on Macs, PCs and iOS devices is with the Apple ID used to buy it.
You can throw away free content and buy it again with your new Apple ID if the content is still available. But to keep using free content no longer available in the iTunes and Mac App Stores, as well as, the paid content, you will need to rehabilitate the Apple ID that was used to buy it.
Use one of these methods to contact the Account Security Team for help resurrecting the old Apple ID.
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security
Similar Messages
-
I have Iphone 4s, and the phone will activate itself again. This I have verified, but when I shall put this onto my phone, so the phone will not approve the newusername and password. How do I get changed Apple ID on my phone so that I get using the new username and password that is verified? Silly to buy a new phone just for this .... The phone is almost three years old. How long can weexpect this to last? I would like an answer as soon as possible ... Thank you very much.
It sounds like your device might be in Activation Lock. Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
If so, do you recognize that email? Do you have an Apple ID that fits the same format? If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device. If so, turn off the device, then remove the device from the list. -
I have about 1/2 of the app store icons loading when accessing the store. The issue just started a few days ago. I have this issue on my MacBook pro and my iPad using the same router. Router checks out and I do have access to the Internet. Any ideas?
Open the Mac App Store on your MacBook Pro
Hold the Option key and click on “Purchases”
Hold the Option key and click on “OS X Lion” from the purchased app list
“Installed’ should now say “Install” which allows you to download OS X Lion.
This assumes you are using the same Apple ID on both computers.
Lion does not get installed on an iPad. It runs iOS. -
My Verizon e-mail account is closed and I can not access the needed updates for my I phone apps. Even if I knew the password I would have to access the old e-mail account which I can not do. I have an ID and password for my new laptop but not for my I phone which is under a Verizon service contract....ugh!!! Thanks
kenfromsouth jordan wrote:
My Verizon e-mail account is closed and I can not access the needed updates for my I phone apps. Even if I knew the password I would have to access the old e-mail account which I can not do.
You don't need to access the email account.
Use the link provided by robdrage to update your old AppleID. -
I recently downloaded Lion and since have had nothing but problems with my new i-Mac. My problem with the App store is only one issue. Has anyone out there had any trouble with their components after installing Lion 10.7??????? After several hours on the phone with a tech my situation isn't any better. I think the tech is sick of talking with me. He was supposed to call me today and the phone never rang. He told me he was working on something to repair my problems and needed to talk with engineers. How long could that take???? If it wouldn't hurt the person who gifted me this i-Mac, I would give it back.
your itunes accoutn have nothing to d with your computer
you can go to any computer with internet access in the world and
login into your itunes account if you have the appleID and password
the itunes account is placed on apples itunes servers -
Update button on App store frozen, have 4 updates but can't load them
I already turned off my phone thrice and reset it once..but still doesn't work
-
my new email and new password is set up on i tones and not on my iphone 4 but under settins show my new email but my updates wont allow me to update it keeps going back to the old email and i dont use it any more
Did you change the email associated with your Apple ID or create a new Apple ID?
The former simply requires signing out of the iTunes store and back in with the new credentials.
The later is a waste of time as content acquired via iTunes is permanently tied to the Apple ID it was acquired with. -
At the moment I am unable to update my phone to any new software as I still have the software from when I first got my iPhone4. I would be very grateful if somebody had some advice for me on what I can do as I have a lot on my iPhone including songs, albums, games etc. and i really don't want to lose anything but I have heard connecting to a different laptop will wipe everything.
Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.
-
App Store won't load on iPad 2!
Hello there, I got an iPad 2 with wifi few days back and app store won't load! I have rebooted it several times but it just shows the spinning "loading" circle and nothing happens. Internet connection is not a problem as I am able to use Safari etc with no problems. Brand new, not jailbroken. Please help!!
Other details:
16 gig wifi iPad 2
Just the usual specs - I haven't really done anything with it yet.I see that your using an older version of software in your IPad..... I suggest you update first becuase that has happened to me while using other apps. You should update to the 4.3 software that is now available. If that does not help try resetting your wireless connection. Also, clearing your task bar could help.
-
I've changed my email address on my iCloud but when i try to sign in, i can't as it comes up with my old email and password thats been forgotten
Is this itunes on the iPad or on my computer? Thank you for the reply.
-
Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.
Hello milkisoo,
Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused.
As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment. However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear. This is the case for your one charge of $1,051.69.
It also sounds like an error may have occurred when you initially attempted to place your order, resulting in one of your gift cards not registering properly and the order not being completed. Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
Thank you for posting.
Alex|Social Media Specialist | Best Buy® Corporate
Private Message -
I'm now showing I have 9 updates in the App Store but when I click on updates it is blank and won't load. Tried to reset but didn't help. What now?
Try again later today or tomorrow. Other users are posting the same issue > Apps update not working. Was before but...: Apple Support Communities
The problem has been reported to Apple. -
My app store won't open, when i click on the app store it just continues buffering please help me
Hello moirafromvirginia water,
The article linked below details a number of troubleshooting steps that can help restore your Mac's connection to the iTunes and App Stores.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Regards,
Allen -
HT2731 Is is it possible to register the same apple ID in different App Stores?
Is is it possible to register the same apple ID in different App Stores meaning in different countries? I have an iPad registered in the Hungarian App Store but now I got an iPhone as well which I want to use in Germany because certain services restricted to the country. Can I use my existing apple ID in the German App Store too or should I create a new one?
Thanks!
TamasThis link will help you. Click on or scroll down to "Pairing your wireless keyboard with another Mac. This will generally apply to other Bluetooth devices as well. http://support.apple.com/kb/ht1809#2
-
I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me
Have you tried repairing disk permissions : iTunes download error -45054
Maybe you are looking for
-
PSE 9 printing problem with Epson printer
hello there, I am using PSE 9 with Windows XP and Epson 3880 printer. I have re-installed all programs/drivers a couple of times. PSE9 Printer dialogue will not let me print choosing "Let Photoshop Manage Colour". It will only let me print with "Le
-
Exporting pdf and said failed due to password protected--what to do?
I'm trying to export a pdf file and i get a 'conversion failed due to password protection'? i do not recall putting a password for any of my conversions.
-
I'm looking for a printer with comparable print costs to the officejet 8500 pro but which will allow me to auto duplex print onto card so I can create colour postcards. Will the 8500 pro handle this reliably, or is there a better choice? Thanks
-
Can't access nor see Macintosh partition and files in Windows
Hello, Basically I just rebooted the whole laptop and installed OS X and windows 7 (using Boot Camp Assistant). I don't know why, I can't see the Macintosh partition when I open My Computer. It's like it doesn't even exist! I've been searching a solu
-
Does 10.7.5 work well with aperture?
Does aperture work well with a Mac mini, Lion 10.7.5? was there an initial problem that has been solved? I was about to down load it when I read of some real problems. I have never used aperture. But it seemed like a good application to use with