HT5527 I am lost do not understand, time is running out. I think I have OS X Mountain Lion but not sure of it.
I need to know about iCloud Complimentary storage plan which will expire shortly.
Mrtido
Go to the top left of your screen.
Click on the Apple icon.
Choose "about this mac".
A small window will open.
It will tell you the version of the operating system you are running.
More details if you click "more info" within the small window.
Similar Messages
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I have just downloaded Mountain Lion but my iPhoto app cannot be launched as it says the original app cant be found. It takes me to where is says its located but its not there. What to do?
Reinstall it?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
Hard drive packed up, but had Time Machine backup. I installed new ssd and upgraded to Mountain Lion, but I can't find iPhoto library and photos or iTunes songs? Is there an answer to this? A backup run did not install either photos or songs. Graham
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
I just tried to buy Mountain Lion but I am getting this message, yes, even after I reboot: The product distribution file could not be verified. It may be damaged or was not signed.
I don't understand what this means? Is my MacBookPro too old to work with Mountain Lion?The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Always search the forum before posting. This is asked at least three times just below your post.
https://discussions.apple.com/thread/3604789?tstart=0
https://discussions.apple.com/thread/4153268?tstart=0 -
How do I keep my email password from remaining in Preferences? I want to enter it every time I get my mail. I upgraded to OS M Lion but it won't let me delete it from preferences (the password from Account Info). Once you enter the password, it keeps it permanently. i do not want that. It's worked prior to using M. Lion. Any suggestions? Also, The other pressing issue i have is, I DO NOT want ANY mail showing in my inboxes when Mail starts UNTIL i enter that password for each account. Instead of creating different user accounts for the MacBook, it's just easier this way. Or is it? If this is a permanent thing, then I may switch back to Lion. I guess I shoud've waited until the kinks were out before installing (**** Mac-head!)
Thank you all kindly for any suggestions & your time
Regards,
JCI DO NOT want ANY mail showing in my inboxes when Mail starts UNTIL i enter that password for each account.
That is simply not possible with Mail, and never has been. Anyone who uses your account can see all messages stored in Mail. The only true solution is to not let other people use your account. Let other people use the guest account, or if you share the machine with someone else, set up a separate user account for that person. This will also solve the problem of remembering the password. It will become a non-issue for Mail to remember your password if nobody else has access to your account. -
Why can a person buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks???
I am running OS X Lion on a mid 2009 MacBook Pro with 4GB of ram and a 160GB HDD. I was going to download Mavericks from the app store but waited to long. Now that Yosemite is out Mavericks has disappeared from the app store. WHY? A person can buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks??? And the kicker is that it was FREE!!! I just wanted to load Mavericks on my MacBook Pro to see how it performs. If I could live with any slow downs or quirks, I'd leave it installed. If not, I'd roll my system back. Apple's policy of ramrodding unstable product down our throat is BS. I don't want to use Yosemite until it has become more stable!
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless. -
Trying to download OSX Mountain Lion, but just says waiting all the time? Anyone know what this could be?
You are not specific with your problem or errors but one thing that always throws people off is as follows:
When entering you're login name you must use the entire login with carrier name such as [email protected] The field defults to just your name but not the carrier name. -
Time is running out for BT Vision
Time is running out before I move my money to another provider.
Four times this week I set my box to record whilst at work only to find a blank screen when I came home.
Still no text service, even though it's been "Coming soon" for longer than I care to remember.
Telling me "Your not the only one, lots of people are having the same problem." Does not cut it.
If it's not fixed by November I'm off, and I will say goodbye to this terrible service.
I will also go to trading standards and every media source I can think off to publicise the shocking and uncaring nature of B.T.
Well done B.T. You've driven away another loyal customer.I agree it is a disaster. However the cause is down to Freeview changes all this month and an unforeseen glitch in the software. That's the reason not a vald excuse.
A fix is being tested at the moment and assuming it pans out ok will be rolled out to everyone.
Cold comfort perhaps.
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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I opened my account on the MacAir and have the new Mountain Lion showing i purchased. When I open my account on my other two machines it does not show. Any suggestions on why or how to fix?
iMac and Mac Pro
ThanksSADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much. -
Hello, I've just bought a Mac compatible Passport Air external hard drive, which is supposed to be compatible with the OS I am using (Mountain Lion) but I keep getting an error message saying Unable to complete backup. An error occurred while creting the backup folder. I've tried all the help suggestions, but nothing with this actual message comes up - it appears to be partititioned correctly etc, so don't know what I'm doing wrong - any help would be greatly appreciated thank you.
Were you not plugged in via USB to begin with?
I would recommend performing some resets just to be on the safe side. Unplug the external HD, and try these steps:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379 -
I have a mac with a 10.6.8 opperating system and I tired downloading mountain lion, but it will not let me. How do I get my mac to allow me to? I'm pretty sure you have to have 10.7, but I dont know how to download that either
Does your MacBook meet the minimum requirements for Mountain Lion?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009) -
I am ready to install Mountain Lion but my Administrator password is not being recognized. What would cause this and what to do?
You can try this:
Mac OS X 10.6 Help- If you forget your administrator password -
i just recently did a reinstall on my mac, i tried to open itunes, but there is an error message that says itunes requires quick time 7.5.5 or later, i have tried to update quicktime, but cannot. please help
Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5 -
I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?
It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update. -
Anyone experiencing problems sending mail using Apple Mail viaTalkTalk - can receive but not send - was ok up until pm 24/08/12 - have recently loaded Mountain Lion patch could this be the problem?
jag157 wrote:
"I managed to solve the problem. Under smtp settings (mail preferences/accounts/edit smtp) I set the outgoing port to 25 (as recommended by Talktalk), no authentication (set to none) and unchecked SSL. I found that until I set the port to 25 and authentication to none I was unable to uncheck SSL. One I had done this I was able to send from my main email and other email adddresses set up under my account."
Superb advice R&W! My email sending block using TalkTalk started 2 months ago using Snow Leopard, continued when I upgraded to 10.8.2, and has been persistent on my wife's new iPad (IOS 6.1). Implementing your wise words has fixed all that, and now enables me to call her on FaceTime — previously only she could call me. Thank you so much; this will save hours of further fruitless searching and phoning.
Please remember that your email is now insecure, if you wish to have a secure connection SSL must be on and port 25 should be avoided.
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