HT5622 How am I supposed to reset my answers to my security questions when I can't remember my answers to begin with and they are required to reset them?

Exactly what the topic title says. I had a brain biopsy over the summer and I can't remember my answers.

You're supposed to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96925)

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How do I change my security questions when I can't remember the answers I had

How can I change my security question answers if I can't remember the answers? It keeps asking me to answer them but I don't remember and it won't let me buy anything on my new device?

account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57

HT5312 How do I reset my security questions when I don't remember the answers to the original security questions?

How do I reset my security questions when I don't remember the answers to the original security questions?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

HT201363 How can you reset your security questions if you can't remember the answers?

Hello! my question is how can you reset your security questions if you don't remember the answers?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106484)

TS2446 How do I reset my security questions? I can't remember the answers to my old questions

Okay so I made my apple I.d. Roughly 7 years ago and I just updated to the iPhone 5 and I can't make any new purchases and I just put a couple iTunes cards on this account. Now that I have money on this account when I make a purchase it asks me for my " security questions " that I can't remember due to spelling error possibly or just flat out can't remember. If someone could please help me
<Email Edited by Host>

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

How can I change my security questions when I don't remember the answers? I've been locked out now!

How can I change my security questions when I don't remember the original ones? I've now been locked out!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

HT5312 How do I reset my security questions if I can't remember the answers?

I can't remember my answers to my security questions.

The page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Apple is asking me to answer my security questions but I can't remember the answers. Also I would reset them but my rescue email is no longer in use and I cannot even remember what it was. Is there any way to fix this mess?

So basically I need to confirm my identity but I can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
Do you know of any way to fix this?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

How do I reset my security questions when I don't remember the answers to my old ones?

I made my account when I was pretty young so I don't remember what my answers are! Please help me! I can't go into my iTunes without it.

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How do I reset my security questions if I can't remember the answers?

I've forgotten my security answers and when I try to reset them I'm asked for the answers... the ones that I don't know... How do I reset them?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

How do I reset my security questions if I can't remember the answers and the reset option in my Apple ID account isn't available?

I don't remember my security questions or their answers. When I've tried to reset them, the option TO reset them in my Apple ID account isn't there. And for some reason I don't have a rescue email that could send me my answers. Help please!

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86842)

I can't find where to rescue my email so I can reset my security questions since I can't remember the answers

I can't figure it out. I've been trying for an hour. I'm frustrated and I don't get why I can't find what I need. I just want to use my iTunes card. That's all!

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106674)

How do I change the answers to my security questions if I don't remember the answers?

How do you change your security questions?!? I have no idea what my answers are and can't purchase any apps or songs without them!

bridges71 wrote:
I'm trying to purchase within an app.
As Stated...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201363 How do i reset my security questions when i can't remember/deleted my email account that i used for my security info???

Please Somebody Help

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87473)

How do i reset my security questions if i can't remember my password?

How do i reset my security questions if i can't remember my password?

Hello there, Charlee00.
The following Knowledge Base article offers up the information you need in regards to your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Particularly:
What should I do if I don't remember the answers to my Apple ID security questions?
If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT5622 How am I supposed to reset my answers to my security questions when I can't remember my answers to begin with and they are required to reset them?

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