HT5622 I have charged twice to purchese a music album. please help , how to contact customer care?
Hi,
I have charged twice the amount to purches a music album, How to refund my mony
Tks,
BarikP
See below.
http://www.apple.com/emea/support/itunes/contact.html
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i have just updated my old 3GS ...
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Hi! I have been charged twice for an in-app purchase. Who do I contact?
Hi! I have been charged twice for an in-app purchase. Who do I contact?
Contact iTunes Customer Service...
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Probably dead if you have tried to charge it.
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when i unchek the card information it was show me an error!Though you are being asked for card details it doesn't necessarily mean that the card will be charged for the purchase (unless you want to gift content). Have you tried entering your card's details to confirm the account ? You should then be able to remove it.
From http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
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I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?
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Click here > How to report an issue with Your iTunes Store purchase
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I installed viber on my iPhone 5s. After entering my number, it says:"
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Using a cradle with the Tungsten E2? Tried bypassing the cradle and just use the hotsync cable? Tried a different computer yet? Somehow, the PC is having problems getting a signal from the device. I assume you have the laptop charger plugged into the laptop during this? Not going through a docking station or port-replicator.
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I have a balance on my account from an ITunes card, but i cannot redeem it when I try to purchase music. Please help!
Welcome to the Apple Community.
The total value of your purchase including any taxes needs to be less than the credit available or your credit card will be charged. -
How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.
Hi, Mrs.Frankie57.
Thank you for visiting Apple Support Communities.
If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide
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Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
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Settings>General>AutoLock>Never. Now it will not sleep at all so change it back when you are done reading.
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