HT5622 I would like to keep iCloud but I cannot complete my ID questions because being far from home for a month I do not know my account number with

I would like to keep ecloud but when they ask me my account number I cannot answer being away from home for a month. Do I really need to give account number? Can I give it later when I go back home?

iCloud does not have an account number - it's identified by the Apple ID. Where are you being asked for this? Have you received an email telling you that your account will be suspended if you don't click a link and enter some personal information? If so DO NOT follow the link and DO NOT enter any information - it's a scam designed to get information that can be used to steal from you. Apple does not threaten to close down your account.
If you've had such an email, look closely at the 'From' address - if it's not from apple.com it's a fake - often these emails are from 'aple.com' or 'appple.com' or some domain with 'apple' as a sub-domain. If you hover over the link (don't click it) you are likely to see that the domain is not apple at all.
If you are in doubt, copy the email and post it here but remove your own address.

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TS4036 My iPad is telling me it needs to back up to iCloud, but I cannot select the OK button because it also wants me to slide to unlock.

My iPad is telling me it needs to back up to iCloud, but I cannot select the OK button because it also wants me to slide to unlock.

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

Have an iMac with its' orig OSX version 10.5.8 Would like to use iCloud, but need the proper steps to upgrade

I am ready to purchase Snow Leopard but see that I have a version of my OSx that won't let me... so to get there, what do I need to upgrade to first, second and then finally to Snow Leopard?
Many thanks.

There is no free upgrade to Snow Leopard, you have to buy it. In the US, call the Apple online store at 800-MY-APPLE, and buy Snow Leopard off the legacy products list. Make sure that your system meets these specs for Snow Leopard.
When you get it, insert DVD in drive, and proceed. 10.5.8 Leopard comes just before 10.6 Snow Leopard, so there are not any interim operating system updates required. After you install the Snow Leopard DVD, run Software Update until there are no updates left. Of course, you should have a system backup before doing the upgrade.

I am trying to install adobe flash but the system won't let me because the user name test comes up and I do not know the password

I can not seem to change the password or get in to install Adobe Flash

You are asking in the forum for Apple's defunct office suite AppleWorks. I would ask the Hosts to move your question to an appropriate forum but as you haven't stated your operating system it's not clear which this should be.
Please go to the list here:
https://discussions.apple.com/community/mac_os
and pick the forum appropriate to your operating system and start a new thread there.

On Pages 09, my word documents I've been saving it to iCloud, to access anywhere, but I would like to keep my docs organized in files on my finder as usual, and saving to iCloud, I lose my local one.How can I fix it and not desorganize my files?

On Pages 09, my word documents I've been saving it to iCloud, to access anywhere, but I would like to keep my docs organized in files on my finder as usual, and saving to iCloud, I lose my local one.How can I fix it and not desorganize my files?

It's either in local folders, as it seem you had been doing, or in icloud. If you go into the mac's Pages and view the icloud files, you can drag on onto another to create a folder. But you can only have folder one level deep, so you can't organize your files/folders like you can on a mac, using nested folder several levels deep.

I would like to keep all my Music and photos on my mac but only top rated music and certain photos on my iPad and iPhone please help

I would like to keep all my Music and photos on my mac but only top rated music and certain photos on my iPad and iPhone how do i stop iCloud from sending all to iPad and iPhone
please help
Regards
Steve Davey

If you manually manage the device the you can remove the content from the PC after you have put it on the device. However this isn't the recommended way. At some point you'll probably need to restore it which involves wiping all the data. If you don't have all this data to hand then you'll have to try to recover it from a now problematic device first. It's much easier to sync with your library - yes you have two copies, but that's not a waste, it is prudent. As long as you have two copies you can afford to lose one knowing you have a backup. In practice I keep a complete backup of my library, in addition to the subsets of it that I can put on my devices.
tt2

I'm using 10.6.8 but would like to use iCloud so need to upgrade to 10.7.4 but need to install 10.7 before I can upgrade to 10.7.4. Where can I find 10.7.0?

I'm using 10.6.8 but would like to use iCloud so need to upgrade to 10.7.4 but need to install 10.7 before I can upgrade to 10.7.4. Where can I find 10.7.0?

Welcome to the Apple Support Communities
The latest OS X version is OS X 10.8.3, so first check that you can use OS X Mountain Lion. First, check that your Mac supports Mountain Lion > http://www.apple.com/osx/specs If it's compatible, open the App Store and purchase Mountain Lion. While it's being downloaded, make a backup of your files and check that your apps are compatible > http://www.roaringapps.com
When the download finishes, the OS X installer will appear, so follow the steps. After upgrading, you will have 10.8.3.
If your Mac isn't compatible with Mountain Lion, check that you can run Lion > http://support.apple.com/kb/HT4949 If you can run OS X Lion, call Apple to purchase it > http://support.apple.com/kb/HE57 After upgrading to Lion, you will have 10.7.5.
To set up iCloud after upgrading, open System Preferences > iCloud. Read > http://www.apple.com/icloud/setup

My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?

My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?

These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
 Cheers, Tom

HT4759 My mac mini is not updating its software to OSX Lion v10.7.5. I would like to use iCloud on my desktop along with my iphone and ipad but the auto updates are only upto 10.6.8.

My mac mini is not updating its software to OSX Lion v10.7.5, which I need for iCloud. I would like to use iCloud on my desktop along with my iphone and ipad but the auto updates are only upto 10.6.8.

You need to get the newer version from the Mac App Store.
(70404)

I would like to use iCloud drive on my iPhone instead of dropbox but there is no app. Any suggestions??

Hi -
I would like to use iCloud drive on my iPhone and access all my files. I can do that very easily using Dropbox but I cannot find an app for iCloud Drive that works the same way. Am I overlooking something?????

For individual Apps to access iCloud drive, the APP Developer must set that up. If it is not an option in a specific application that you use, you should submit feedback to the App Developer to add the feature.
HTH

I can not remember my icloud password. I would like to recover it but the difficulty is my apple id and Icloud have differnt passwords and the links for recovery all work only to chnage my apple id password.

I can not remember my icloud password. I would like to recover it but the difficulty is my apple id and icloud have different passwords and the links for recovery all work only to change my apple id password. SO how do I recover the icloud password?

An Apple ID is used for everything (including this site) and including iCloud. See the quote below from https://appleid.apple.com/
There is no such thing as an iCloud password but it is possible that you have 2 Apple IDs and you are using one of them for iCloud.
An Apple ID is your user name for everything you do with Apple: Shop the iTunes Store, enable iCloud on all your devices, buy from the Apple Online Store, make a reservation at an Apple Retail Store, access the Apple Support website, and more.

Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake. Now, user's name for one alias is unavailable! Thank you! LG

Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake.
Now, user's name for one alias is unavailable!
Thank you! LG

To the best of my knowledge you have now unfortunately blocked yourself: you can't cancel an iCloud account and as you've got the address there you can't add it as an alias, and I don't know of any workaround for that.

I am thinking of buying a "new" iPad but I have a very large iPhoto library which I would like to keep intact and be able to view on my new iPad. Is there a way to use a external storage device to store the iPhoto library and view it on the iPad?

I am thinking of buying a "new" iPad but I have a very large iPhoto library which I would like to keep intact and be able to view on my new iPad. Is there a way to use a external storage device to store the iPhoto library and view it on the iPad?

You can't use an external hard drive like you would with a computer.
You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
When you first connect the USB flash drive, you will only see thumbnails of the pics on the iPad; you have to import the pic file to see the full size. With your large library of pics, you will have to do this repeateably and then delete pics so you don't exceed your memory capacity.
 Cheers, Tom

HT4759 I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer. Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S. Thank you!

I have an iMac, iMac, 10,1 10.8. I would like to have iCloud downloaded to my computer. Does my computer have the system requirement necessary. I use iCal on my Apple Notebook and Iphone 4S and want it to my Mac Desktop to sinc with all my Apple Products. Thank you!

The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

HT202274 Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep i

Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.

To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT5622 I would like to keep iCloud but I cannot complete my ID questions because being far from home for a month I do not know my account number with

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