HT5622 When I try to download a game or upload something it said I have to confirm my billing information but I have only user my card once and never agian
Whenever I want to download a game for free it keeps on asking me for my billing info what I have only used once and now I can't download or upload a game or anything I have tried buying a iTunes card but it still kept happening the same problem it is getting really annoying.
Either purchase and redeem an iTunes gift card into your account
iTunes Store: How to redeem a code
or
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
Similar Messages
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when i try to download a game from the app store it says unknown error occurred... what do i do
Payment problem
1. Check credit card number
2. Check security code
3. Billing Address must be the same as credit card
4. Check expiry date
5. Make sure you have sufficient fund -
WHen I try to download free games on my iPad 2 I'm getting a message that safari cannot download them....where can I go to have more success when I want to download free stuff like games.
The only place you can download app from for your iOS device (unless you've jailbroken it) is the App Store. There are scads of free games there.
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My ipad connects to wifi for email but when I try to download a game it says the game is 100mb and has to connect to wifi to download? It also won't connect to icloud to download photos?
It's trying to download when you are connected via cellular. Turn cellular Off and then connect via wifi.
Cheers, Tom -
My friend just sold me her ipad she got Jan 2013. The software says its up to date with iOS5.1.1, but when i try to download certain app it tells me I need to update to iOS6.0 or later but when i go to the setting there are no updates. so how do I add these apps? The person i bought it from doesnt know what generation becuase it was a present to her.
The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it. -
It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?
Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?
Hi Tommy,
Using install discs created for another computer is the problem. I suggest you get a stand alone install disc for Leopard and give that a try. I know it's a bummer since you have a perfectly good install disc but you can't take an install disc from a new computer and use it to update an older computer. As a matter of fact you would have problems using your install disc on the same type of computer if it didn't have the same build number. In the old days of Power Macs that wasn't an issue. You could take an install disc for one computer and update every Mac you owned. Sorry. -
When I try to download an iTunes software update i get an error message that my start up disk does not have enough room. What do I do?
You probably have run out of space, I would delete (or move to an external drive) things that aren't being used as much.
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When I go to purchase anything something pops up asking me to confirm my billing information. It's all written in correctly but it insists that the security code is incorrect.
Please helpIs the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
when i try to download an apps a message error 1009 appear ,please help me,what i have to do
plishing/scam. I would go to Settings>Safari and Clear Cookies. Data and History and not go to that site for a while. Seems like an infected site.
See this previous discussion on same symptom
https://discussions.apple.com/thread/6042028?tstart=0 -
I used to have my old work e mail address as my Apple ID but have now changed it to my new one, had all of the verification e mails and everything. However, when I try to download or update my apps, my original ID comes up and I can't log in. Can't remember my original passowrd and can't have a reminder sent to the original e mail as it no longer exists..... help!
Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?
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When I try to download the latest version of itunes on my computer, which is tethered to my iphone, I get a message saying the music on my phone needs to be moved from "purchased" to a Library. I search and can't find instructions on how to do this. Please help!
Transfer Purchases = iTunes > File > Transfer Purchases
http://support.apple.com/kb/HT1848 -
I don't know why it won't let me download a game when I have enough space. help please.
I'm not 100% sure of how this works - but it works something like this -You typically need twice the amount of space required and maybe even more to allow the download to "expand" when it completes. Like on a computer, the download size is smaller than what the finished size of the app will eventually be, so even though the download is only 300 MB, it may expand to a size that exceeds what space you have left.
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What do I do to get back my space?
THe game likely needs space to 'unzip' so to speak and expand. Not to mention that on a 16 gig iPad, you only have 13 and change left after you take the operating system into account. (Settings, general, usage will tell you how much room you have left)
You can always delete some content to make room. Or if you ever synced it to a computer, download your game via the computer then sync it onto you device, you don't need as much free room that way.
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