HT1689 When I go to purchase anything something pops up asking me to confirm my billing information. It's all written in correctly but it insists that the security code is incorrect.
When I go to purchase anything something pops up asking me to confirm my billing information. It's all written in correctly but it insists that the security code is incorrect.
Please help
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
Similar Messages
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I don't know why but itunes just suddenly wouldn't accept the security code???
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When attempting to perform updates on my iphone, it asks for credit card information. I give them the information directly from the card but then it tells me that the security code is invalid. I have rechecked the information several times which also includes reentering the card info and still it says its wrong. What do I do?
Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
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Why does my Ipad keep telling me that my security code is incorrect when i am trying to update the billing information?
It might be because the billing address you provided doesn't exactly match your bank records. It has to match your statement exactly. See http://support.apple.com/kb/TS1646.
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How do i check my billing info from ipad? All of a sudden im getting error messages that sec code on my cc is invalid when i go to download FREE apps? I havnt changed a thing on my end to warrant this error message
Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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I got a new iphone 4 3 days ago. YAY! Got it all set up, downloaded some apps etc, and it kept crashing.
I took it back into the store and they replaced it. Today however, I tried to download some apps, and it keeps prompting me to log into my apple id. When I do, I enter my password etc... then I get to the part for payment, and using the same credit card I used for the first phone i input the exact info that worked for the first phone. It keeps telling me "SECURITY CODE IS INVALID" but I KNOW I am entering this number correctly.
Are you only allowed to use a credit card once? Has my second phone crashed? What gives?
Thank you for any help... I am new at this and not so good...Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa -
Whenever I want to download a game for free it keeps on asking me for my billing info what I have only used once and now I can't download or upload a game or anything I have tried buying a iTunes card but it still kept happening the same problem it is getting really annoying.
Either purchase and redeem an iTunes gift card into your account
iTunes Store: How to redeem a code
or
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
When I try to sign in to my account it's telling me my sercurity code on my credit card is wrong but it's not can anyone help I can't download
Open the iTunes app on your computer and sign into your account to see that everything is correct.
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I just got an iPhone 4s, and I can not connect it with my iTunes from my previous account. I have already tried making another account, however it says that I have the wrong security code even though this is not true. What should I do?
Contact iTunes support. There's a link to it on the bottom of every page in the iTunes store.
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title says it all...
If all your creditcard details are correct, you should be able to login and make purchases.
Please note however, that the security code (CVC code) can be asked by apple on several occassions (f.e. when you're using a device for the first time) to confirm you're the credit card owner.
Hopefully my post helps you out. Please click the "This solved my question" or "This helped me" button if appropriate.
Cheers,
Wouter -
HT201303 cannot purchase cause it says that my security code is invalid?
Trying to purchase a product but it says that my security code is invalid
HT4232 cannot purchase cause it says that my security code is invalid?
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Why am I getting a "Problem With Previous Purchase" when I haven't purchased anything?
Sometimes, quite randomly when I open anything on my iPad or iPhone and try to update an app or something of the like, iTunes asks me to verify my billing information. It gives me the reason "There was a problem with a previous purchase." And asks me to enter my security code on my debit card. When I do, even though I have plenty of money in my checking, it tells me I was declined and refuses to let me update anything.
I don't understand where the previous purchase problem is coming from, seeing as I have made no recent purchases.
This happens quite often and after several days of entering it again and again it will randomly work and everything will be back to normal. Later, at random, it will happen again and this whole process will repeat.
Please help me understand why this keeps happening.How fast is your G-Drive? Safest for video work is 7200RPM. It must be connected via firewire to work reliably with video applications.
Try changing your RT settings (RT button at top left of Timeline window) to Unlimited RT with dynamic video quality and frame rate. -
Have redeemed a $20 iTunes gift card and at top shows $20 but when I go to purchase anything it is asking to use credut card? CAn anybody tell me what I need to do to make the cost come off my gift card redeemtion and not my credit card??
Hi Kim ...
Might not just be the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records
Apple "verifies" your billing credentials with every transaction.
what does my debit card have to do with my having a redeemed ITunes card
If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
iTUNES STORE - TERMS AND CONDITIONS < re taxes and fees
You don't have to have a credit or debit account setup > Create an iTunes App Store account without a credit card -
I corrected my email address in itunes from .com to .co.uk but when i try to purchase anything/update applications it will not recognise my new email address password. Tried reverting back to old email address/password and that doesn't work either. Can anyone help?
If you made a mistake when you typed in the email address, you should probably change the Apple ID to reflect the correct email address.
Apple ID: Changing your Apple ID
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