HT5731 What if I purchase an App from the App Store...start using it, exploring it, etc. and discover I don't like it - inspite of the 4.5 star rating...can I return it?

I purchased an app (for $9.99) and after looking at it, don't like it. Is there any recourse to 'return' it?

If you go to https://reportaproblem.apple.com/ and sign in with your Apple ID, you can report an issue with a purchase and request a refund. In this particular scenario, the best choices to select would probably be "Item opens but doesn't function as expected" or "Problem is not listed here."

Similar Messages

I can no longer purchase music directly from the Apple TV. I can still buy TV shows and movies but no music.....

I can no longer purchase music directly from the Apple TV. I can still buy TV shows and movies but no music.....my iTunes match is there.

Welcome to the Apple Community.
Have you tried restarting the router, the Apple TV and iTunes.

I purchased my iphone from your lakeside store, I am currently in southern spain and i have just lost this iphone, is there a way of tracking it?

I have lost my iphone4 in southern spain, It was lost a few streets away from where i live in spain, is there a way of tracking my phone and what do I do about cancelling the telephone number, it is on a spainish sim, the company is YOiGO
I had a password on this phone and a sim password that needs to be tapped in after shutting the phone down to power up again. Please help.
best regards Dave D

Sorry, you're not talking to anyone from Apple here. We're all just users, like you.
Try here:
http://support.apple.com/kb/HE57

I recently purchased a video from the itunes store and successfully downloaded it to my ipad2. After syncing my ipad , the movie was lost and Videos App only shows Rentals, Podcasts, Music Videos, what happened to my purchased videos, please help

I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
don2skis

There is a few events where I could see this happening...
It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
http://support.apple.com/kb/HT1848
However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
http://www.apple.com/support/itunes/
Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours.

HT1391 Hi can anyone tell me how to find out what and when my last purchases were made from the App Store ? I think my kids used all my credit

Hi can anyone tell me how to find out what and when my last purchases were made from the App Store ? I think my kids used all my credit

.from iTunes, go to View > Show sidebar
From sidebar > Itunes Store > Click top left on your Apple ID email address > Account > ...scroll down > Purchase History > View All

I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

Help .. I need to change my current location in my apple ID but i am asked to finish my balance first .. Just 16 cents and its not enough to purchase any item from the app store .. What should i do ?

You can try contacting iTunes support via this page and ask if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?

If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534

I have purchased angry birds from the app store it has downloaded but I can not open it can anyone help please

I have purchased angry birds from the app store and it has downloaded to my computer but I can not open it does anyone know what is wrong
Jackie

Jackie...
Best to contact the developer of the app.
There's an email address available here > http://www.rovio.com/en/support

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html

Purchased ML 3 weeks ago from Apps store, started to download then stopped "an error has occurred" tried numerous times since but no success. The ML icon looks to start but says waiting and so am I. Any guidance appreciated

Purchased ML 3 weeks ago from Apps store, started to download then stopped "an error has occurred" tried numerous times since but no success. The ML icon looks to start but says waiting and so am I. Any guidance appreciated.
iMac-Mid 2007 MacOSX V 10.7.5

maybe this will help:
https://discussions.apple.com/message/19032230#19032230%2319032230
https://discussions.apple.com/message/19107160#19107160

Everytime I try to purchase Mountain Lion from the App Store it tells me that iTunes has changed their terms and agreements and I need to first read and agree to them before I can proceed. It never pulls up the terms and agreement window to read?

Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!

http://www.apple.com/support/mac/app-store/contact.html?form=account

Why i cant purchase the applications from US App store (eg. google talk)? my shipping and billing address is Sri Lanka

why i cant purchase the applications from US App store (eg. google talk)? my shipping and billing address is Sri Lanka

You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the Store of that Country...

HT1491 I purchased an application from the app store and the app is not working,How do I get a refund ?

I purchased an application from the app store and the app is not working,How do I get a refund ?

First, contact the developer of the app and ask for assistance. Then if you cannot get the problem resolved, go to the following link, explain the reason for your request, including that the developer was unable to solve the problem, and ask:
http://www.apple.com/support/itunes/contact.html
Though a refund is not guaranteed, it's possible they'll make an exception for you.
Good luck.

I deleted my iMovie from computer and from my purchases list in AppStroe. When I'm trying to download it again from App Store a pop up window comes up and says: "These apps were already assigned to your Apple ID and are available in your Purchases list"

I deleted my iMovie from computer and from my purchases list in AppStroe. When I'm trying to download it again from App Store a pop up window comes up and says: "These apps were already assigned to your Apple ID and are available in your Purchases list". Please help me to reinstall it.

If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards.

I have purchased a game from the itunes on my computer and when I connect it to my ipod touch the apps does'nt get sync to it???..how do I reslove it

I have purchased a game from the itunes on my computer and when I connect it to my ipod touch the apps does'nt get sync to it???..how do I reslove it

You will not be charged again. See the following Apple article:
How to redownload purchased apps from the App Store

HT5731 What if I purchase an App from the App Store...start using it, exploring it, etc. and discover I don't like it - inspite of the 4.5 star rating...can I return it?

Similar Messages

Maybe you are looking for