HT5868 I am not hooking up to a new computer - I just plugged into the same computer and it asked me this Trust My Computer question. I hit Trust - yet it still doesn't seem to find the device on my computer. It doesn't show up in my iTunes list of devi
I am not hooking up to a new computer - I just plugged into the same computer and it asked me this Trust My Computer question. I hit Trust - yet it still doesn't seem to find the device on my computer. It doesn't show up in my iTunes list of devices.
Hi Dalegu219,
Thanks for visiting Apple Support Communities.
If your iTunes library is on an external hard drive, but iTunes is not recognizing the library, first make sure the right library is selected.
You can use these steps to make sure iTunes is opening the library on your external drive:
If iTunes is running, quit iTunes.
If you're using Windows, hold down the Shift key and from the Start menu, choose All Programs > iTunes > iTunes.
If you're using a Mac, open iTunes and immediately hold down the Option key.
You should see one of these screens:
Pick Choose Library and locate the library on your external hard drive.
From:
iTunes: How to open an alternate iTunes Library file or create a new one - Apple Support
If the right library is selected, but you do not see your songs, try re-creating the library using the instructions found here:
iTunes: How to re-create your iTunes library and playlists - Apple Support
Best Regards,
Jeremy
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jac_95 | BT.com Help Site | BT Service Status
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