HT6114 since i updated to 10.9 my motu 896

MOTU 896 (not the new hybrid version) doesn't work with new MacMini and 10.9.2 using Firewire. Worked great with my old 2007 MacBook; now that I bit the bullet and upgraded to the quad i5, I can't use my audio interface. Has anyone had and fixed this problem?

Solved the problem by dumping my external HD onto another computer. Re-formatting and re-installing the data.  Not what I wanted to do but it solved the problem.

Similar Messages

  • HT6114 my audio is being funny on my mac. It is brand new, and hasn't had trouble since this update. It gets stuck at full blast with a / though it. then no audio comes out. Once I turn it off it fixes it self thouhg.

    my audio is being funny on my mac. It is brand new, and hasn't had trouble since this update. It gets stuck at full blast with a / though it. then no audio comes out. Once I turn it off it fixes it self thouhgh, or if I wait a while it finally fixes it's self. If this happening to anyone else?

    I don't think that is normal behavior. The long press is possibly causing the system to force power down, which would then allow it to power back up.
    Just to make sure, all drivers are up-to-date? Are there pending BIOS updates? If so, you'll want to make sure it can restart properly before applying the BIOS update
    Try an Ubuntu LiveUSB or LiveCD to rule out software issues.
    If that doesn't work, try taking out the battery and AC, pressing the power button ten times, then holding it for ten. This is usually the remedy for another issue, but try it anyway.
    If that doesn't work, then try resetting the BIOS settings. Then try unplugging the CMOS battery overnight. Otherwise, might have to call for warranty.
    W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
    X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
    Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

  • Issues with multiple things since Mavericks update

    I installed the Mavericks update and since, I have been having multiple problems with different things on my MacBook Pro 13"
    1. Printer issues: I have an HP officejet 6500 wireless printer (Officejet 6500 E709n Series), and now it's having major issues with printing, yet was working perfect prior to update. It will either cut out pages when printing PDF documents, or printing so slow that it has to take a break in between printing each document (an issue that all never occurred until update), to print documents back to back, it will stop after one document as though I have no other documents in queue to print, and pauses for an extremely long time (nearly a full minute, no exaggeration here, literally almost a full 60 seconds), something it's never done before this update. My Apps update even did an update to the HP software that is inside the Mac already to use printing (in other words, the mac doesn't need to have the HP software manually installed for it to work, it automatically sees the printer because it is connected to my wireless network just as my Macbook Pro which is also connected wirelessly to my network).
    2. Internet issues: am now unable to click on certain links in safari that I was able to use prior to the update, yet they will open fine inside of firefox with no issues, yet I cannot always switch between two different browsers to perform task online (literally have to start all over inside firefox while in the middle of something in safari). Also lots of websites no longer work correctly and I have to constantly clear history and cookies to attempt to use certain sites, at times it will help, other times it wont work period, yet the same exact site will work perfect in firefox (which I do not use, only on my system for use on certain sites for school because in safari prior to the update, I would have issues with only the class site and some links not working at all, no spinning wheel, no errors, just nothing, no response of any kind, basically worse than what it was before the update). Another issue, hit Ctrl+a to select inside Safari and it highlights, but then when you click out of the highlight, it comes back on it's own several times without you hitting anything, just click inside the screen on a blank space (no links, etc) with touchpad.
    3. System issues:  My system is way slower than what it was prior to the update, click on things and it wont respond at all, then minutes later will eventually respond or pops up the spinning color wheel, which it either never responds or takes an extremely long time to respond. And no matter how much I restart, it doesn't help anything. Even just to sit doing nothing, no clicking or usage on the system, and the color wheel pops up.
    4. Mail issues: Mail is now popping up completely blank messages that I have sent out, the person receives it with no issues, yet I cannot look at the message I sent neither in the inbox or the sent items when I need to look at them again, an issue not present prior to update. Also I an now having issues when receiving mail, sometimes it will check for mail and sometimes I have to manually click to make it check the server for mail, an issue not present prior to update as well.
    As of now, since I have had the chance to used the system since the update, these are the issues I have had, yet haven't had the chance to check other things, so there may be other issues that are occurring that I'm not aware of at the moment. I knew it would be a mistake to do this "free" update and did so anyway and now having one issue after the next with each application I open to use.
    Mac general info:
    Mac is one year old, purchased brand new, no shareware programs of any kind installed.
    Use for school and basic web surfing use.
    Do not install any programs onto system that I'm unsure are safe (basically programs for/from school/school websites only, or from the Mac Apps store only), not even programs like Skype, nor any windows based programs of any kind.
    Lots of free memory avail because I save everything onto external hard drives (purchased brand new as well, only 4months old) in case system crash occurs, only things on the system is Itunes music or pics from photo stream that sync to the system when Iphone connected.
    Mac system info:
    - Processor  2.5 GHz Intel Core i5
    - Memory  4 GB 1600 MHz DDR3
    - Graphics  Intel HD Graphics 4000 1024 MB
    - Software  OS X 10.9
    - Number of Processors:          1
    - Total Number of Cores:          2
    - L2 Cache (per Core):          256 KB
    - L3 Cache:          3 MB

    For those needing help fixing their system and putting it back to Lion or Mountain Lion, this is what I have done to eliminate all my issues in about an hour (depending on your internet connection).
    Amazing thing, I just restored my computer back to Mountain Lion, and she's working perfect again, as I knew she would. E-mail popping into mailbox instantly as it should and did before the update, printer working fast as it was before update, no more freezing or glitches of any kind thankfully and finally. Here is the link that is through the Apple site to direct you on how to put your system back and get rid of Maverick's, that is assuming that is what you would like to do and also includes link for those wanting to try fixing the issue if that is your preference (most of this info is for those with mountain lion and some with the previousverisoin of OS X lion).
    If you want to keep Maverick's here is a good post on the apple discussion board to help you out:
    https://discussions.apple.com/docs/DOC-6161
    If you just want to totally get rid of it and put back what you had before, this is the short version of how to do so:
    https://discussions.apple.com/docs/DOC-3353
    NOTE: This particular link has a lot of info on what to do for different situations, it is a bit lengthy, yet still very helpful.
    OS X Mountain Lion: Reinstall OS X (direct from Apple support site, not someone else):
    http://support.apple.com/kb/PH10763?viewlocale=en_US
    OS X: About OS X Recovery (also from apple support directly and includes some instructions just the same as previous links above):
    http://support.apple.com/kb/HT4718
    Just in case you aren't sure what it will all look like as you are doing things, this is a link to show you a few pics of what you will see  as you as you are going through the process, it can be helpful for those who aren't sure what they are doing or how to do things at all:
    http://www.apple.com/osx/recovery/
    This is a way to download the Mountain Lion disk info from the server
    http://support.apple.com/kb/DL1433
    I hope this helps someone, it was amazing for me and my system is working perfect again like it was, battery life is way better went from like 3 hours to like 5 (not on full charge by the way, after it sat for a while doing the online update which took a while so that's saying something alone, huge improvement). I plan to wait a while before attempting to reinstall Maverick's, long enough for them to fix the bugs.

  • In ical, only since the update, when I look at the day view, I can no longer scroll down indefinitely; it stops at one day only

    Since the update, when I use ical , and am on the day view, I no longer can scroll down through multiple days; it stops at one day only. Seems like a poor design change. Any idea how to reverse this?

    cfromflorida,
    Try swiping left/right works for me.

  • TS3771 My iTunes U no longer works since the update, an error message pops up saying that "This movie requires QuickTime, which is not supported by this version of iTunes." I followed the tutorial that suggests to change to from 64 to 32 bit and it didn't

    iTunes U video files no longer work on my computer since i update to Mavericks. The following message appears on the screen "This movie requires QuickTime, which is not supported by this version of iTunes." I followed a tutorial that suggested to go to Applications/iTunes/Get Info and change to 32 bit. Now my iTunes does not open at all, it says it requires 64 bit. I am a bit confused and disappointed. What should I do to get it fixed? Buy a new MacBook?

    Marcello, I am having the same problem.  When following the advice of many in the community to start iTunes in 32-bit mode, I get the following error after I have done so:
    I am running 10.9.2 on a mac mini. 
    I am hoping this will be fixed or at least a solid answer could be given that iTunes will no longer support certain types of media going foward.

  • I have 3 iTunes libraries on my one one computer and since I updated to the new version I can no longer see who's library I am in. It used to show at the top of iTunes the name of the library I was in.  Is there a way I can tell which library I am in?

    I have 3 iTunes libraries on my one one computer and since I updated to the new version I can no longer see who's library I am in. It used to show at the top of iTunes the name of the library I was in.  Is there a way I can tell which library I am in without closing and reopening?

    No. Frequently the apps take up more storage space on the iPod that the file download size.

  • I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car.  my car is a 2013 mercedes E350.  Is there a way to go back to an older version of the itunes software?

    I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car.  my car is a 2013 mercedes E350.  Is there a way to go back to an older version of the itunes software?

    If it's an older iPod, its software is not being updated by Apple.  So, I don't see how updating iTunes would make the iPod not work with the car's audio system, since iTunes just updates the song files (not how the iPod operates).
    Does the iPod work by itself (play songs), when disconnected from the computer and iTunes?

  • Problem sending mail since downloading update

    I cannot send email from my IPad since downloading update. I can receive but not send. Is there a fix?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this: Delete the account in Mail and then set it up again.
     Cheers, Tom

  • I'm having trouble updating my iphone 4 since i updated to 4.3.3 i can't update it anymore. right now when i connect it to my itunes, itunes freezes for about 5 minutes then says something like "could not load sync service" any ideas on what i shud do?

    I'm having trouble updating my iphone 4 since i updated to 4.3.3 i can't update it anymore. initially itunes would let me go so far as downloadin the new software then an error poped up as soon as the download finished, and now when i connect it to my itunes, itunes freezes for about 5 minutes then says something like "could not load sync service, reconnect or try again later" any ideas on what i shud do?

    Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore

  • How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes.  This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

    How come whenever i plug my iPhone 5 into the computer the device will not show up on my itunes.  This is the first time that i have done it since i updated to iOS7 and before i had no problem but now it just wont work.

    Hi Celia51510,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    I can't tell from your post if you are using a Windows or a Mac Computer.
    Try deleting the iTunes application and redownloading the version you need below:
    iTunes 11.1 Download for Mac
    http://support.apple.com/kb/DL1614
    iTunes 11.1 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    Cheers,
    - Judy

  • Cannot log in to icloud on my phone since I updated to latest ios.

    I cannot sign in to iCloud since I update to the newest software on my iPhone. It keeps asking me to reset my password, which I have done several times. Nothing seems to work. I think I may have two different accounts.

    You are getting this message because you are attempting to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher.  After creating your account on one of these devices you will then be able to sign into the account on your PC.
    If you have a 4S, go to Settings>iCloud and sign in with your Apple ID to create your account.  Then sign in with the same ID on the iCloud control panel on your PC.  It should be accepted this time.

  • My iphone wont let me scroll down on facbook walls since  the update this morning?

    my iphone wont let me scroll down on facbook walls since  the update this morning? does anyone know how to fix this ive foiund a few people on google today its happened to?

    I suspect the error message you saw earlier said something like "the maximum number of free iCloud accounts have already been created" or something similar, which is often associated with a 403 error.
    When you get that message it means that three iCloud accounts have already been created on your device and you cannot create another one.  This often happens when you purchase a used device and the previous owner already used up all of the alloted iCloud accounts on it.  When this happens, all you can do is either re-use one of the accounts previously created or create a new account on another iOS device or Mac when you have one.

  • I restarted my Firefox this morning and it automatically updated to version 9.0.1. Since that update, I am unable to open Firefox - it is giving no response.

    I restarted my Firefox this morning and it automatically updated to version 9.0.1. Since that update, I am unable to open Firefox. When I try to open it (and this is on a Mac), it does not respond and freezes with a white screen, the tab says "connecting...," and there are no bookmarks or anything showing on the browser. It does not respond at all - I cannot even click into the navigation to change any of the preferences. Please, someone help! Not having Firefox is killing me!

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • Since latest update to airport extreme im getting 10 unknown base station and time capsule items showing in airport utility as a network.  when able to "forget" them they initially drop off but soon return. how do i get them deleted and stay that way

    since latest update to airport extreme im getting 10 unknown base stations and time caps showing up as though they are a part of my network. sometimes i can "forget" them and they will disappear initially but soon return. i need and want only my connection inside my home . any ideas. i have done a factory reset and set up a new network but they continue to show up.

    I'm not convinced that the problem lies in Airport Utility. This same thing was happening to me, nearly exactly as you describe it. The thing is that with me, the problems clearly started when I updated the firmware in my Airport Express (n). That's when all the wacky stuff started happening. Sometimes it would show up in AU, sometimes it didn't and even if it didn't, I could still access the internet through it.
    But as you said, the problems got really bad when another Express (b/g) was put on the network with it. Even when it did work, the (b/g) would make it impossibly slow.
    You know more about this than me, and clearly have more patience if you've restarted the network fifty times. I gave up at about ten.
    In any case, your solution is more of a work around and if you're still having that slow connection problem, I'm not sure you've got it. But thanks for your reporting of this. At least I know I'm not crazy.

  • Erratic battery behaviour on Macbook air since latest update

    My Macbook Air 11.1 is from 2011, and the battery started going bad last year. I ordered and placed a new battery in january. This worked perfectly, no problems whatsoever. This morning, I installed the latest available Apple update (unsure which one, can't find it). After that, my battery has been behaving strangely. This is what happened:
    - I unplugged my laptop at one point, and moved it from my bed to desk. I went to my kitchen, returned, and the laptop had turned off.
    - I put the charger in and turned it back on. I realised the battery info said the battery isn't charging and 'replace now'. Surprised, since I just got the battery this january.
    - All of a sudden, the icon changed to white (it's black when not charging) and it was charging again.
    - This kept happening, on and off.
    - Unplugging the charger results in shutting of immediately or within a few seconds. At this moment, it's charging (at 97%). But it can change any minute.
    - I tried moving my laptop around a bit, tilting it up and down, but that doesn't seem to do anything (neither good or bad).
    I looked on the internet for a few solutions:
    - Resetting PRAM: no differene
    - Resetting SMC: no difference
    - Reinstalling Yosemite completely (do you recommend this? In any specific order?)
    Does anyone know what is best to try? I can also open up my laptop again and check the battery, but I doubt that's the problem. Btw, third party apps like battery diag/battery health/coconut battery all make no mention of the battery needing to be replaced.
    Any help is greatly appreciated. I'm emigrating to Serbia next week, so I hope to fix it before then
    I included an Etrecheck report:
    Problem description:
    erratic battery behaviour since last update. Tells me to replace now, and when I unplug charger, it shuts down. Keeps switching between charging/no problems and not charging/replace now. Battery was installed in january.
    EtreCheck version: 2.1.8 (121)
    Report generated 8 Mar 2015 11:59:02 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (11-inch, Mid 2011) (Technical Specifications)
        MacBook Air - model: MacBookAir4,1
        1 1.6 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1366 x 768
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:3:50
    Disk Information: ℹ️
        APPLE SSD SM128C disk0 : (121,33 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 120.11 GB (46.46 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 20
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
        [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
    Startup Items: ℹ️
        FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.sonos.smbbump.plist [Click for support]
        [loaded]    com.virtualock.VirtuaLockHelper.plist [Click for support]
        [not loaded]    org.eyebeam.SelfControl.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [running]    com.hp.printerAgent.plist [Click for support]
        [not loaded]    com.macpaw.CleanMyMac.helperTool.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
        AdBlock
        Pin It Button
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        SwitchResX  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 120.11 GB Disk used: 73.65 GB
        Destinations:
            My Passport [Local]
            Total size: 1.00 TB
            Total number of backups: 7
            Oldest backup: 2013-11-09 23:41:49 +0000
            Last backup: 2015-02-21 16:37:24 +0000
            Size of backup disk: Excellent
                Backup size 1.00 TB > (Disk size 120.11 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    coconutBattery
             0%    Google Chrome
             0%    AppleSpell
             0%    fontd
    Top Processes by Memory: ℹ️
        241 MB    Safari
        133 MB    ocspd
        128 MB    com.apple.WebKit.WebContent
        112 MB    Google Chrome
        86 MB    mds_stores
    Virtual Memory Information: ℹ️
        201 MB    Free RAM
        1.82 GB    Active RAM
        1.20 GB    Inactive RAM
        1.07 GB    Wired RAM
        1.06 GB    Page-ins
        41 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 8, 2015, 11:54:35 AM    Self test - passed
        Mar 5, 2015, 09:33:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
        Mar 5, 2015, 07:35:39 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crash
    Problem description:
    erratic battery behaviour since last update. Tells me to replace now, and when I unplug charger, it shuts down. Keeps switching between charging/no problems and not charging/replace now. Battery was installed in january.
    EtreCheck version: 2.1.8 (121)
    Report generated 8 Mar 2015 11:59:02 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (11-inch, Mid 2011) (Technical Specifications)
        MacBook Air - model: MacBookAir4,1
        1 1.6 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1366 x 768
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:3:50
    Disk Information: ℹ️
        APPLE SSD SM128C disk0 : (121,33 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 120.11 GB (46.46 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 20
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
        [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
    Startup Items: ℹ️
        FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.sonos.smbbump.plist [Click for support]
        [loaded]    com.virtualock.VirtuaLockHelper.plist [Click for support]
        [not loaded]    org.eyebeam.SelfControl.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [running]    com.hp.printerAgent.plist [Click for support]
        [not loaded]    com.macpaw.CleanMyMac.helperTool.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
        AdBlock
        Pin It Button
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        SwitchResX  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 120.11 GB Disk used: 73.65 GB
        Destinations:
            My Passport [Local]
            Total size: 1.00 TB
            Total number of backups: 7
            Oldest backup: 2013-11-09 23:41:49 +0000
            Last backup: 2015-02-21 16:37:24 +0000
            Size of backup disk: Excellent
                Backup size 1.00 TB > (Disk size 120.11 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    coconutBattery
             0%    Google Chrome
             0%    AppleSpell
             0%    fontd
    Top Processes by Memory: ℹ️
        241 MB    Safari
        133 MB    ocspd
        128 MB    com.apple.WebKit.WebContent
        112 MB    Google Chrome
        86 MB    mds_stores
    Virtual Memory Information: ℹ️
        201 MB    Free RAM
        1.82 GB    Active RAM
        1.20 GB    Inactive RAM
        1.07 GB    Wired RAM
        1.06 GB    Page-ins
        41 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 8, 2015, 11:54:35 AM    Self test - passed
        Mar 5, 2015, 09:33:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
        Mar 5, 2015, 07:35:39 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crash

    Hi Dominic,
    Thank you for your help! I did all three things and run etrecheck again. It now shows the following, different things seem to be failing now? Like Kerberos?
    Problem description:
    EtreCheck version: 2.1.8 (121)
    Report generated 8 Mar 2015 12:57:52 CET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (11-inch, Mid 2011) (Technical Specifications)
        MacBook Air - model: MacBookAir4,1
        1 1.6 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en0: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1366 x 768
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:8:11
    Disk Information: ℹ️
        APPLE SSD SM128C disk0 : (121,33 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 120.11 GB (46.30 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
        Apple Inc. FaceTime Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
        [not loaded]    com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.Kerberos.kdc.plist [Click for details]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.barebones.authd.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.sonos.smbbump.plist [Click for support]
        [loaded]    com.virtualock.VirtuaLockHelper.plist [Click for support]
        [not loaded]    org.eyebeam.SelfControl.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [running]    com.hp.printerAgent.plist [Click for support]
        [not loaded]    com.macpaw.CleanMyMac.helperTool.plist [Click for support]
        [not loaded]    com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
        AdBlock
        Pin It Button
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
        SwitchResX  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 120.11 GB Disk used: 73.81 GB
        Destinations:
            My Passport [Local]
            Total size: 1.00 TB
            Total number of backups: 7
            Oldest backup: 2013-11-09 23:41:49 +0000
            Last backup: 2015-02-21 16:37:24 +0000
            Size of backup disk: Excellent
                Backup size 1.00 TB > (Disk size 120.11 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             0%    fontd
             0%    AppleSpell
             0%    notifyd
             0%    net.zeo.space.osx.helper
    Top Processes by Memory: ℹ️
        249 MB    Safari
        220 MB    com.apple.WebKit.WebContent
        116 MB    Finder
        112 MB    mds_stores
        69 MB    ocspd
    Virtual Memory Information: ℹ️
        554 MB    Free RAM
        1.61 GB    Active RAM
        1.06 GB    Inactive RAM
        1.07 GB    Wired RAM
        945 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 8, 2015, 12:49:20 PM    Self test - passed
        Mar 5, 2015, 09:33:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
        Mar 5, 2015, 07:35:39 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crash

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