HT6147 With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

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Is anyone else experiencing trouble with Google products? My browser crashes everytime I load a Google product.

I re-installed Firefox 18.02, and everytime I load a Google product my browser crashes. There is a message to download a plugin.exe, but I am afraid to download that file. Anybody else have this problem

Some people have misgivings about what Google does, but it is unlikely any add-on you download is going to be malicious if it is a main Google site.
* What is the add on ? (or the link that it shows) ?
*Check you have javascript enabled, and look at your add-ons to see if any of them are disabled.
*What is the actual site that is offering ann addon ?
I just hope you do not already have malware that may be re-directing you somewhere else. I am also worried if you say the computer crashes.
If you have crashes please post a couple of the CrashID s
I suggest you also scan for malware with updated tools.You may find it best to download such tools on another computer, just incase that is also re-directing or blocked.
CRASHES
Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 2 report IDs that you see in the crash report window and paste them into your forum response.
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
MALWARE
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Is anyone else experiencing trouble with removing songs off your iPhone via iTunes?

iTunes 11 is so difficult to work! I can't even access the option to remove songs off my iPhone whilst it's connected to iTunes. Not sure if there's a super complicated way to do it but it's so unconvenient which I really hate. Any solutions? Seeing as I can't contact Apple through email I'm asking the community as they seem to know more about iTunes than the actual company does.
Thanks in advance, guys..

Hello Kizzrawr,
Thanks for the question, and welcome to the Apple Support Communities.
I understand you are having issues syncing your iPhone 5 with iTunes 11, specifically trying to remove songs. I can definitely help, however the answer is going to be based on how you have configured you iPhone to sync.
First, you may want to enable the sidebar to bring back the familiarity of past iTunes versions:
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Afterwards, your device should be displayed if connected:
We'll want to click on it, and choose the Music tab at the top. If sync music is checked, which option do we have selected? "Entire Library" or "Selected playlists, artists…" - the latter of which may be best for your needs.
Otherwise, you can always manually manage the music on your iPhone. The following resource may provide more information on how to do so:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks,
Matt M.

I have yet to update my iPhone 4 to the latest iOS software. How do I save photos to my iCloud photo stream that were taken before I activated my iCloud account and photo stream ?

I have yet to update my iPhone 4 to the latest iOS software. How do I save photos to my iCloud photo stream that were taken before I activated my iCloud account and photo stream ?

You have a couple of options:
Open the photos one at a time and take a screenshot. This will add a new low resolution copy of the photo to the camera roll, which will then upload to your photo stream;
Email the photos a few at a time to yourself, then save the attached photos to your camera roll. This will add a copy of the photo at full resolution to your camera roll and upload to photo stream;
Use an app like PhotoSync, which will allow you to wirelessly transfer copies of all your old photos to your computer all at once. Then delete these photos from your camera roll and use PhotoSync to transfer them back from your computer to your camera roll. These will be the original resolution and will upload to your photo stream. (You need an app like this because iTunes will not transfer photos back to your camera roll, where they must be in order to add to your photo stream.)

Has anyone else had trouble with apps not updating when you update through the app store?

I'm having trouble with GSN Games app not updating, even though the app store says that it's the most updated version. Has anyone else experienced this? My mother's app updated just fine with all the new features and games within the app, but mine didn't update the same. We both have ipad2 running on ios 7.0.06. I can't figure this out. New games were added to the app that I'd like to play, but can't because of this.
Any suggestions before I contact the app developer?
Thanks so much for you help.

I frequently get my connection is to slow for play.
Tap Settings / General / Reset / Reset Network Settings.
Restart your iPhone.
Try again.

Is anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...

I
s anyone else experiencing trouble turning thier phone on after trying to update to the ios 6.0.1? I cannot access my phone at all...

Sounds like their was some corruption that occured during the update. Have you tried connecting it to iTunes in recovery mode and restoring it from backup (or to factory settings if from a backup fails)? Use the instructions in this article to walk you through placing your device in recovery mode.
iOS: Unable to update or restore
Otherwise, try DFU mode.
http://www.iclarified.com/entry/index.php?enid=1034
B-rock

Anyone else having trouble with FCPX crashing after the OSX update?

Anyone else having trouble with FCPX crashing after the OSX update? It NEVER crashed until the update. The night before last it crashed 20 times in 45 minutes. I can't finish my project because of it.
Retina, Mid 2012
Processor 2.3 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.9 (13A603)

therealamaru wrote:
I don't understand the question. I am simply editing.
There are some patterns of crashes that suggest possible causes and fixes; some users report crashes when FCPX is in the process of loading; others while importing/exporting, etc. Asking to narrow the list of possibilities.
Suggest starting with three things:
1) Update the software from the APp Store if need be.
2) Trash preferences.
3) Repair permissions.
Russ

What's going on with the App Store not able to update 2015

What's going on with the App Store not able to update any apps 2015?

Apple is having server problems affecting App Store, iTunes, iCloud, etc…
Check the Apple Service Status(***) page… http://www.apple.com/support/systemstatus/ Wait for all systems to show green.
Here is what Apple's message says…
Multiple Store Services - All users are affected
     Customers may be unable to make purchases from the App Store, iTunes Store,
     iBooks Store, or Mac App Store.
iCloud Mail - All users were affected
     Users may have been unable to access iCloud mail.
iCloud Account & Sign In - All users were affected
     Users may have been unable to sign in.
This means no downloads, updates, iCloud and other issues. You may get pop-up windows asking you for password for iCloud, etc…
Try again after it's all green on status page.

Anyone else having trouble with their iPad disconnecting from wifi since 6.0.1 update

Anyone else having trouble with their iPad dropping wifi about once a week since 6.0.1 update?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1718 Is anyone else experiencing trouble playing video in itunes? Video intermittenly pause and plays without audio? Video used to play fine this problem only started since the last version of itunes, version 7. Just updated to v. 11 still having sam

Is anyone else experiencing trouble playing video in itunes? Video intermittenly pauses and also plays with not audio. Video used to play fine. This problem only started since I upgraded to version 7. I have not used itunes since then because I couldn't watch anything without experiencing these problems. I was waiting for the next version to come out and hoped it would fix the problems I was having, but no such luck. I just upgraded to the latest version, version 11 and I'm still having the same problems. Anyone else having these same issues and if so, any solutions?

Is anyone else experiencing trouble playing video in itunes? Video intermittenly pauses and also plays with not audio. Video used to play fine. This problem only started since I upgraded to version 7. I have not used itunes since then because I couldn't watch anything without experiencing these problems. I was waiting for the next version to come out and hoped it would fix the problems I was having, but no such luck. I just upgraded to the latest version, version 11 and I'm still having the same problems. Anyone else having these same issues and if so, any solutions?

Anyone else having trouble with apps not updating?

If I open an app it won't update, the wheel just keeps spinning like it is trying to pull the information but it doesn't update. It does it with the app store and bloomberg...i've also noticed that when I try and play zynga poker I frequently get my connection is to slow for play. (I never had any of these problems on my 3g) anyone else experiencing these issues?

I frequently get my connection is to slow for play.
Tap Settings / General / Reset / Reset Network Settings.
Restart your iPhone.
Try again.

Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

Yes, it happens to me all the time. I deleted an app because it froze the. Tried to redownloading it but it wouldn't let me ivd tried all of my cards and nothing works. I thought it was because I had a negative balance but I have a to of money all accounts. It'd be very helpful if someone could help us out.

Does anyone else have trouble with the button on I pad to access other apps

Does anyone else have trouble with the button on I pad to access other apps

Hello, Kevandsheila.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when experiencing Home button issues. The article below is labeled for the iPhone, but the steps are the same for your iPad.
The Home button is slow to respond
If the Home button is slow to respond when exiting one application, try another application.
If the issue exists only in certain applications, try removing and reinstalling those applications. Get further assistance in installing and troubleshooting applications.
If the issue continues, Try turning iPhone off and then on again. If the iPhone will not restart, try resetting it.
If the issue is still happening, try to restore the iPhone.
Seek service is the issue is still occurring.
The Home button isn't working
Put the iPhone to sleep.
Wait a couple of seconds.
Press the Home button.
iPhone should wake up.
If iPhone does not wake up, then iPhone should be serviced.
If the issue persists after all the steps have been processed see the last section labeled issue not resolved.
Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.

Has anyone else experienced problems with the disc burner/driver software not being found?

I am trying to burn music onto a disc and it is telling me that the disc burner/driver software has not been found. Has anyone else experienced this with their MacBook Pro?

SuperDrives wear out - it seems that yours might be on the verge of a mechanical failure. I'd just replace it, buying a new drive from Other World Computing and installing it yourself (because Apple would charge a small fortune).
Clinton

TS4002 After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.

After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.

Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you?

HT6147 With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

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