HTTP 404 error occurs randomly when navigating to HTMLDB pages

Oracle support have asked me to raise this issue here (ref TAR 4248522.999).
Environment:
Windows 2003 server
Oracle DB version 10.1.0.2.0
Oracle HTMLDB v 1.6.0.00.87
Problem:
When navigating to an HTMLDB page using a list item, an HTTP 404 error occurs randomly. There is no error in the database alert log BUT the following error is reported in the Apache log file which is recorded whenever the HTTP 404 error occurs:
[Thu Jan 20 09:58:48 2005] [error] [client 10.25.22.163] [ecid: 1106215128:10.25.22.53:3576:3352:23759,0] mod_plsql: /pls/htmldb/f HTTP-404 ORA-00001: unique constraint (FLOWS_010600.WWV_FLOW_DATA_IDX1) violated
ORA-06512: at "FLOWS_010600.WWV_FLOW_DISP_PAGE_PLUGS", line 180
ORA-06512: at "FLOWS_010600.WWV_FLOW_DISP_PAGE_PLUGS", line 1298
ORA-06512: at "FLOWS_010600.WWV_FLOW_DISP_PAGE_PLUGS", line 345
ORA-06512: at "FLOWS_010600.WWV_FLOW", line 8779
ORA-06512: at "FLOWS_010600.F", line 218
ORA-06512: at line 10
A list item is being used for navigation. It has been setup with a target type of 'Page in this Application' and a Page number of a page in the application. The checkbox 'reset pagination for this page' has been
checked. The problem occurs when launching the application directly in a new browser or
when running the application using the Application Builder's run application.
The error occurs intermittently.

I'm from support , The customer has open an SR
TAR:4248522.999 to this issue.
He updated the SR with following.
I have not been able to re-produce this problem with the sample application.

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    [Mon Jul 23 16:37:05 2007] [alert] [client XXX.XXX.XXX.50] [ecid: 1185233824:XXX.XXX.XXX.11:3788:2616:74,0] mod_plsql: Unable to reset state for mode 0: Err 3114 url=>/pls/htmldb/f
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    [Mon Jul 23 16:38:46 2007] [alert] [client XXX.XXX.XXX.50] [ecid: 1185233925:XXX.XXX.XXX.11:3788:900:11,0] mod_plsql: Unable to reset state for mode 0: Err 3114 url=>/pls/htmldb/f
    [Mon Jul 23 16:41:50 2007] [error] [client XXX.XXX.XXX.50] [ecid: 1185234109:XXX.XXX.XXX.11:3788:3760:4,0] mod_plsql: /pls/htmldb/f HTTP-404 ORA-03113: end-of-file on communication channel\n
    [Mon Jul 23 16:41:50 2007] [alert] [client XXX.XXX.XXX.50] [ecid: 1185234109:XXX.XXX.XXX.11:3788:3760:4,0] mod_plsql: Unable to reset state for mode 0: Err 3114 url=>/pls/htmldb/f
    [Mon Jul 23 16:44:05 2007] [error] [client XXX.XXX.XXX.50] [ecid: 1185234244:XXX.XXX.XXX.11:3788:2456:5,0] mod_plsql: /pls/htmldb/f HTTP-404 ORA-03113: end-of-file on communication channel\n
    [Mon Jul 23 16:44:05 2007] [alert] [client XXX.XXX.XXX.50] [ecid: 1185234244:XXX.XXX.XXX.11:3788:2456:5,0] mod_plsql: Unable to reset state for mode 0: Err 3114 url=>/pls/htmldb/f
    [Mon Jul 23 16:47:01 2007] [error] [client XXX.XXX.XXX.50] [ecid: 1185234420:XXX.XXX.XXX.11:3788:1820:12,0] mod_plsql: /pls/htmldb/f HTTP-404 ORA-03113: end-of-file on communication channel\n
    [Mon Jul 23 16:47:01 2007] [alert] [client XXX.XXX.XXX.50] [ecid: 1185234420:XXX.XXX.XXX.11:3788:1820:12,0] mod_plsql: Unable to reset state for mode 0: Err 3114 url=>/pls/htmldb/f
    [Mon Jul 23 16:48:30 2007] [error] [client XXX.XXX.XXX.50] [ecid: 1185234509:XXX.XXX.XXX.11:3788:1488:10,0] mod_plsql: /pls/htmldb/f HTTP-404 ORA-03113: end-of-file on communication channel\n
    [Mon Jul 23 16:48:30 2007] [alert] [client XXX.XXX.XXX.50] [ecid: 1185234509:XXX.XXX.XXX.11:3788:1488:10,0] mod_plsql: Unable to reset state for mode 0: Err 3114 url=>/pls/htmldb/f

    Hi Chris,
    The ORA-12514 is -
    jes@shellprompt[7:22am]~> oerr ora 12514
    12514, 00000, "TNS:listener does not currently know of service requested in connect descriptor"
    // *Cause:  The listener received a request to establish a connection to a
    // database or other service. The connect descriptor received by the listener
    // specified a service name for a service (usually a database service)
    // that either has not yet dynamically registered with the listener or has
    // not been statically configured for the listener.  This may be a temporary
    // condition such as after the listener has started, but before the database
    // instance has registered with the listener.
    // *Action:
    //  - Wait a moment and try to connect a second time.
    //  - Check which services are currently known by the listener by executing:
    //    lsnrctl services <listener name>
    //  - Check that the SERVICE_NAME parameter in the connect descriptor of the
    //    net service name used specifies a service known by the listener.
    //  - If an easy connect naming connect identifier was used, check that
    //    the service name specified is a service known by the listener.
    //  - Check for an event in the listener.log file.So looks like problems with your listener, the ORA-3113 is more serious -
    jes@shellprompt[7:52am]~> oerr ora 3113
    03113, 00000, "end-of-file on communication channel"
    // *Cause: The connection between Client and Server process was broken.
    // *Action: There was a communication error that requires further investigation.
    //          First, check for network problems and review the SQL*Net setup.
    //          Also, look in the alert.log file for any errors. Finally, test to
    //          see whether the server process is dead and whether a trace file
    //          was generated at failure time.An ORA-3113 usually means a call to support because something has gone very wrong (the error is kind of a last ditch message that something serious went wrong, but the message itself is not specific about what that 'thing' was, however support can track it down from the logs/traces etc).
    How reproducible is this? Was it a 'one-off', or if you restart the listener if everything back to 'normal'?

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