Hubby and i shared an apple id until we got our new iphone5s when i set mine up with a new apple id. All my apps have synced but i can't update them or purchase anything new. It asks me for my password then doesn't do anything. Help!

Help!

After you have updated the apps. go to settings - itunes/app store - click on the apple id - view apple id and enter your new apple id and password. Then check and see if you can download new ones.

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I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.

My Mac has stopped playing you tube asking me to update flash player trouble is it is asking me for a password and I don't ever recall setting a password for this mac -!!!!!

My Mac has stopped playing you tube asking me to update flash player trouble is it is asking me for a password and I don't ever recall setting a password for this mac …!!!!

When the Mac was setup you had to create an administrative password.and account. Yo have to sign into that account to install apps/plug-ins like Flash. To reset that password.
Forgot Mac Password? How to Reset Your Mac Password (with or without CD)
Change the Admin Password with Mac OS X Single User Mode
Reset mac mini admin password: Apple Support Communities

HT2729 i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...

i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer. is this related to not having the proper itunes version vs ios? I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?

Hi Dennis!
I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Anyone having issues syncing iPhone with Microsoft Outlook 2007? iTunes says it is syncing but it will not update calendar or contacts. It just stopped working a few weeks ago.

Anyone having issues syncing iPhone 3GS with Microsoft Outlook 2007? iTunes says it is syncing but it will not update calendar or contacts. It just stopped working a few weeks ago.

I'm glad to hear that I'm not the only person struggling with exact issue. I've rebooted, upgraded, re-installed, pulled all my hair out as nothing works.
The biggest dissapointment with this thread is that nobody seems to have responded with a solution.
And yes I've managed to pull together enough intellegence to tick the box "sync to outlook" in iTunes - still nothing man.
Definately does not sync from phone to PC and is very hit and miss on PC to Phone. In other words now running 2 seperate calendars - Not helpful Jan.

I just tried to use my iphone as modem for my laptop but once i select the iphone at my network connections it ask me for my password, does anybody knows if that information is either my iphone serial number, fcc id, IC, etc

i just tried to use my iphone as modem for my laptop but once i select the iphone at my network connections it ask me for my password, does anybody knows if that information is either my iphone serial number, fcc id, IC, etc

If you are trying to connect via wifi to our iPhone then the password should be displayed on your phone when you go into Personal Hotspot, by default it is a random password set by the phone but you can change it there.

Itunes keeps asking me for my password, then asks me to update billing info

A couple days ago, Itunes asked me to change my password. I did. Then it asked me to update my billing info. The problem is, I can't *get* to the billing info because it keeps asking for my password. I was technically signed in, so I went to my account and went to change the credit card information (which is still correct, btw...I was just hoping that re-entering it would fix it). However, when I clicked "edit credit card info" it tells me my session has timed out. Every time. And its only been a couple of seconds. At the suggestion of Apple Support, I've changed my password at least 5 times and am getting the same results. What can I do here?

Same issue. I complete one purchase and on the next one I get stuck in an endless loop of it asking for my password over and over. I have to close iTunes, reopen and it's fine, but that is ridiculous to do for every purchase.

My Apple ID always goes to my husbands on MY iPad and is showing OLD Apple ID even though we have separate ones. Can you help

First my husband got an iPad then weeks later I did. When setting mine up we used the same email for my Apple ID - everything was fine until last week when I tried to add an app it wouldn't work with respect to password.
He changed his Apple ID on his iPad
I changed mine and everything was great
Today I try to download an app and it is showing our ORIGINAL Apple ID and both of us can't remember password - plus when we go to reset password the Apple ID that shows is his NEW Apple ID on both of our iPads.
So frustrating

This seems so simple now but what a crazy day. What I ended up doing was updating my ipad (music) from my computer to the ipad and for some reason I decided to click on "The Store" and noticed the OLD email address we used for the ORIGINAL Apple ID
So I changed it and uninstalled the app for Facebook as this is the app that I couldn't update and
Boom
Everything is working on my ipad - when I go to download or update an app it shows the NEW Apple ID.
Hope if anyone else has this problem it helps and the only thing now to hope for is The Canucks win their game tonight
Happy dance

Apple TV knows my pictures are there but I can't see them

I have many years worth of pictures on my Windows 7 PC but I only choose to Home Share a couple of year's worth via our Apple TV. Years 2011 and 2012 load up with no problems at all on the Apple TV and we can see all pictures within those folders. But I'm having trouble with my 2013 folder. All of my pictures in that folder from January 1 up through July 3 load just fine on the Apple TV but anything after that point shows up on the screen as a blank box with a "?" in it. And then anything after about July 5 shows up no problem (so basically all of my pictures from July 4 are just boxes with "?"). Apple TV knows all of those in-between pictures are there...but it won't let us "see" them...just dozens of blank boxes between pictures that we can see. Any thoughts?

Hi Ryan,
If you can give more information it would be great.
What kind of camera do you have?
What version of iPhoto are you running?
How much free space is on your HD?
You can try a rebuild to see if that might help. Get back with results.
Try this:
Before doing a rebuild make sure iPhoto's trash bin is emptied. You can do this by control clicking on the trash bin, or from the menu bar under iPhoto.
Close iPhoto
Duplicate the iPhoto Library folder
Drag the duplicate to the desktop (hopefully you have enough room on your hard drive for the duplicate.)
Launch iPhoto holding down the Command and Option keys until you see the rebuild options screen.
Choose the first three options. If you were missing photos in your library, also choose the last option. Be advised that you will get a roll of orphaned photos and it might be quite huge. Most of them will already be in your iPhoto library, but use caution when deleting anything from this roll until you are sure the photos are still in your library in another place. It might be a good idea to share/export this roll of photos just in case you need to import them again.
Back to the rebuild, depending on the size of your library it might take some time. When it is done, hopefully your photos will be there.
You might see some unexpected results as I did when I did a rebuild. Photos had been moved to wrong dates, video clips had lost their duration info and some were even orphaned from the jpg pointer file. It took me some time to straighten it out again.
This is the reason to make a duplicate before you rebuild, in case you do not like the result. If you don't like the result, close iPhoto, then delete the rebuilt library and drag the duplicate back into the Pictures folder making sure the name is iPhoto Library. Launch iPhoto and it should open the library in the Pictures folder.
iPhoto 4 or later: Rebuilding the iPhoto Library

HT1688 i updated the iphone 4s to ios 7 and now all my apps are gone. How can I get them back?

how can i get my apps back

Hey ramsrocket,
To get back those apps, follow these directions:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen.
via: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Take care,
Delgadoh

I have three iPhone 4 models purchased in late 2010 that all share the same iTunes account (apps, music, etc), but I can only update the software on one of the three iPhones. What is the best solution to manage these devices for software updates, apps?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

After the recent update all my apps were deleted. How can i get them back?

Hi everyone i recently updated my ipad to 7.1 and all my apps were deleted. does anyone know how i can get them back?

You can also restore from iTunes or iCloud backup if you have one.

All songs in My Playlist but iTunes 'can't find them'

New computer with Windows 7. Downloaded new version of iTunes without plugging in my ipod classic. When new version was installed I dragged and dropped my 'old' iTunes file from my backup into my 'new' itunes file. Attached my ipod and was asked if I wanted to aurhotize to this computer which I did. It then asked if I wanted to sync newly purchased or erase (not quite a quote). I opted to sync newly purchased. After that I only had the one newly purchased on my iPod and all the songs in my playlist were still there in my playlist. So I will admit I tried syncing a few more times - no go. Then I tried restoring my iPod to it's orginal settings and syncing again. After that I had no songs on the ipod and all the songs sitting in my playlist. Then I tried playing a song off the playlist on my computer and got the mesaage that it couldn't find them. I'm lost and frazzeld after having to restore everything else to this new beast and had saved my ipod for last but now I'm just hoping I haven't lost it for real. Any suggestions out there?

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

Apps on iDevices, but iTunes can't find them

I sync both an iPhone and iPad via iTunes on a Mac. There are a number of Apps I use on both devices that show in iTunes grey-ed out. When I double click on them a dialog box shows up that says iTunes can't find the App, would I like to locate it. It is not in my Mobile Apps folder. What happened? Where do I find it? The iTunes App Store shows that I have purchased and downloaded the apps. How can I get them back into iTunes... and not lose any data that's in them?

Follow the instructions here or here.
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When we backed up iphone on new computer all photos, apps were lost. how can we get them back?

When I tried to back up my phone on itunes, on a new computer, somehow I lost all of my photos, apps, everything. I have no clue how to retrieve them or if I accidentally deleted them when I restored the phone. Can anyone help me?

If you backed up the device, you should be able to recover it from the backup unless you somehow deleted the backup. See if it isn't recognized by iTunes, then restore it from backup.

Hubby and i shared an apple id until we got our new iphone5s when i set mine up with a new apple id. All my apps have synced but i can't update them or purchase anything new. It asks me for my password then doesn't do anything. Help!

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