Hyperion Enterprise 6.5.1 Web Communication Error

OS Environment : Window Server 2003
Hyperion Enterprise Version: 6.5.1
I am having receiving the following error while opening Hyperion Enterprise thru Web:
Error:
There was some communication error while loading the tree. HTTP Status: 500
Object reference not set to an instance of an object.
Line 35: strlang = Request.Cookies.Get("Displaylanguage").Value 'II
If you have encountered this problem or have an answer to this problem, I would really appreciate your help.
Thanks

Hi,
I got this problem in January 2010.
This problem is　concerned about cookie validation date for HPE651 web, also HPE6500.
Please see the Pacth p9544446_65100_WINNT.
Thanks,
Hisahiko Shimura

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Hyperion Enterprise Web error when trying to do application setup

Hi David,
Thanks a lot on helping me in resolving one issue, "Hyperion Enterprise Error: Module not Found He.hecontainer". But when I click on application setup I am getting the following error message.
Server Error in '/HEWeb' Application.
Source File: C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\StartupAdminMain.aspx Line: 795
Object variable or With block variable not set.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object variable or With block variable not set.
Source Error:
Line 793:
Line 794: ' Get the application list
Line 795: vtStatusCode = Application("EntAppObject").EnumApps(vtAppListXML, vtStatusDesc)
Line 796:if vtStatusCode 0 or vtAppListXML = "" then
Line 797: ' To display the localized string for Errorloading application list problem
Source File: C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\StartupAdminMain.aspx Line: 795
Stack Trace:
[NullReferenceException: Object variable or With block variable not set.]
Microsoft.VisualBasic.CompilerServices.Container..ctor(Object Instance) +765074
Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateGet(Object Instance, Type Type, String MemberName, Object[] Arguments, String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack) +538
ASP.startupadminmain_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\StartupAdminMain.aspx:795
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +115
System.Web.UI.Page.Render(HtmlTextWriter writer) +38
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint
Thanks,
Rakesh

Hello,
I believe you posted your query to the wrong forum. I would suggest you review the classifications for which forum to post the query. This assist other users by following the guidelines:
Financial Consolidation
Covers Hyperion Financial Management, Hyperion Enterprise, and respective administration/development topics
Financial Data Management
Covers Hyperion Financial Data Quality Management, Hyperion Data Relationship Management (formerly Hyperion MDM), and respective administration/development topics
So in essence; please repost your query to Financial Consolidation.
Thank you,

Hyperion Enterprise Web Server - Error 406

Hi,
The problem occurs when trying to activate the Hyperion Enterprise webserver from the Server Administration. The error message displays "HTTP 406 error".
We have tried many things including a full reinstall but have not managed to find a solution or pin point what's causing the problem.
Has anybody experienced this issue before or have any suggestions as to why this is happening.
Thanks

Does anyone have a solution to this error? We are seeing the same.
The Web service is running fine and we can try to enable the application from either Server Administration application or selecting application setup from the web login screen.
The Server Admin application returns the error HTTP 406 : The resource cannot be displayed. When trying to enable the application for web access.
The Web server application setup shows no applications within the application dropdown selection control.
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Hyperion Enterprise web error

Hi ,
Thanks a lot on helping me in resolving one issue, "Hyperion Enterprise Error: Module not Found He.hecontainer". But when I click on application setup I am getting the following error message.
Server Error in '/HEWeb' Application.
Source File: C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\StartupAdminMain.aspx Line: 795
Object variable or With block variable not set.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object variable or With block variable not set.
Source Error:
Line 793:
Line 794: ' Get the application list
Line 795: vtStatusCode = Application("EntAppObject").EnumApps(vtAppListXML, vtStatusDesc)
Line 796:if vtStatusCode 0 or vtAppListXML = "" then
Line 797: ' To display the localized string for Errorloading application list problem
Source File: C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\StartupAdminMain.aspx Line: 795
Stack Trace:
[NullReferenceException: Object variable or With block variable not set.]
Microsoft.VisualBasic.CompilerServices.Container..ctor(Object Instance) +765074
Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateGet(Object Instance, Type Type, String MemberName, Object[] Arguments, String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack) +538
ASP.startupadminmain_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\StartupAdminMain.aspx:795
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +115
System.Web.UI.Page.Render(HtmlTextWriter writer) +38
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint
Thanks,
Rakesh

Hi Rakesh - looks like you opened a new thread. (not sure which one is active so I've posted to both. I'll look for a reply on both. Cheers. -David),
Hyperion Enterprise Reporting 6.5 is NOT supported on MS Windows 2008 server.
Hyperion Enterprise Reporting 6.5.1 is supported.
Could you please verify your version of Hyperion Enterprise Reporting (again)?
Please also verify the other components of your build against your version at the following link:
http://www.oracle.com/technetwork/middleware/bi-foundation/hyperion-supported-platforms-085957.html
(See Hyperion Enterprise 6.5.1 (XLS) or Hyperion Enterprise 6.5 (XLS) depending on your version)
Also can you confirm you performed the following steps during your installation of Hyperion Enterprise Reporting?:
Applies to:
Hyperion Enterprise Reporting - Version: 6.3.1.0.00 to 6.5.1.0.00 - Release: 6.3 to 6.5
Information in this document applies to any platform.
Purpose:
Configuring Hyperion Enterprise Reporting Web.
Questions and Answers
How to Configure Hyperion Enterprise Reporting Web?
1. Create LOCAL username and password with Administrator rights. This is your impersonation account.
You may use the local administrator as your impersonation account, but it MUST be local, not a domain admin.
2. Users IWAM..., IUSER... SYSTEM, INTERACTIVE, Administrator and Everyone are automatically created users/groups.
In Local Security Settings -> Local Policies -> User Rights Assignment.
Add the add IUSR, IWAM, SYSTEM, INTERACTIVE, Administrator, Impersonation account and Everyone to:
a) Act as part of the Operating System.
b) Log on locally (or Allow log on locally).
c) Log on as a service.
d) Log on as a batch job.
3. In IIS services <server>
Web Sites -> Default Web Site -> Right click on HSpider -> properties
Virtual Directory tab.
Select only Log visits and Index this resource.
Application name: HER.
Execute Permissions: Scripts and Executables .
Application Protection: High.
Directory Security tab.
Deselect all except Basic Authentication .
(Windows 2003) Web Service Extension .
Select All Unknown ISAPI Extensions.
Click the Allow button.
Repeat with all other items starting with HER and Active Server Pages.
4. In Component Services -> Computer ->
a) Right click on My Computer -> Properties.
b) Default security tab (COM security tab).
c) Access Permissions Edit Default button.
d) Add IUSR, IWAM, SYSTEM, INTERACTIVE, Administrator, and Impersonation account.
e) Launch and Activate permissions Edit Default button.
f) Add IUSR, IWAM, SYSTEM, INTERACTIVE, Administrator, and Impersonation account.
5. My Computer -> Com+
a) IIS... HSpider properties -> Identity tab.
b) Browse to impersonation account and add password.
6. My Computer ->DCOM Config (or Start-> Run -> DCOMCNFG).
a) Right click HypPkgrH_Pooler -> Properties -> Identity tab.
b) Browse to impersonation account and add password.
c) Repeat with Spider_Pooler.
7. Internet services must be reset (Start -> Run -> iisreset).
8. In the Hyperion Enterprise Reporting folder of the Start menu, select Web Server administration
Program.
Options button.
Network tab.
Select Allow Hyperion Enterprise Reporting Web Server to access other network devices.
Add the impersonation account and password.
If desired, select the Preload tab and add your application.
System is Enterprise6 as found in the repeng.ini.
If using Distributed Retrieve or Schedules
9. In the Hyperion Enterprise Reporting folder of the Start menu, select Distributed Server Manager
a) Network tab
b) Select Allow client to access other network devices
c) Add the impersonation user and password
If you have any questions about these steps please don't hesitate to drop me a note and I'll do my best to explain what is required.
G'Luck,
-David

Hyperion Enterprise web error message

Hi,
I am using Hyperion Enterprise 6.5 version, When i tried to enable web version of Hyperion enterprise web by browsing http:\\localhost\Heweb from the server
Server Error in '/HEWeb' Application.
Module not found:he.hecontainer
Object variable or With block variable not set.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object variable or With block variable not set.
Source Error:
Line 338: ' Get the application list
Line 339:
Line 340: vtStatusCode = Application("EntAppObject").EnumAppsForLogon(vtAppListXML, vtStatusDesc)
Line 341:
Line 342: Dim domXML
Source File: C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\LogonMain.aspx Line: 340
Stack Trace:
[NullReferenceException: Object variable or With block variable not set.]
Microsoft.VisualBasic.CompilerServices.Container..ctor(Object Instance) +765074
Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateGet(Object Instance, Type Type, String MemberName, Object[] Arguments, String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack) +538
ASP.logonmain_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in C:\Program Files (x86)\Hyperion Solutions\Hyperion Enterprise\HEWeb\LogonMain.aspx:340
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +115
System.Web.UI.Page.Render(HtmlTextWriter writer) +38
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4240
Version Information: Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3601

Hi Rakesh,
1.) Please confirm you followed the steps below during your HEWEB initialization process? (The first time you enable HEWEB - the applications added need a long time to cache depending on their complexity.)
*How to Prevent Hyperion Entperise Web Components from Timing out and Dropping from Memory on HEWEB Server [ID 1134663.1]*
Modified 03-AUG-2010 Type HOWTO Status PUBLISHED
Applies to:
Hyperion Enterprise - Version: 6.5.0.0.00 and later [Release: 6.5 and later ]
Information in this document applies to any platform.
Goal:
What steps are required to prevent an application loaded into HEWEB from timing out and dropping from memory thus requiring users to wait for the application to re-load whilst the connect?
Solution:
In order to use Hyperion Enterprise Web (HEWEB) and Hyperion Smartview for Enterprise (HSE) the application you wish to connect to needs to be Enabled for HEWEB on the designated HEWEB server.
To enable an Application for HEWEB the designated HEWEB Server needs to have Microsoft Internet Information Server (MIIS) and ASP.NET installed.
If the HWEB component has never been installed, the Enterprise Installer needs to be run selecting the HEWEB option on the Install component list. Once selected and run the install. This will install the required version of HEWEB and ASP.NET.
If the HEWEB server has been installed, in order to Web Enable the application(s) required follow the steps below:
1.Login to Enterprise as a user with Admin Rights.
2. Enter the Application Module from the Enterprise Desktop.
3. Choose the Navigate menu followed by Server Administration.
4. In the Web Server pane select the Enabled check box.
Set the Web Server URL to read http://YOUR SERVERNAME.
Set the Session Manager, task Server and Web Application Controller to be just the server name.
Set the upload location to be a suitable folder on the server in which to store dataload files.
5. If using Hyperion Enterprise Reporting Web (HERW) as well as HEWEB:
Set the Server name for your HERW server in the Hyperion Enterprise Reporting Web Server.
6. Leave the number of connections set to 12.
7. Once these parameters are all set. Hit Apply.
Depending on your application size and complexity of your metadata, after a delay, three processes will start up and consume memory and CPU. These are HeAppController.EXE, HeDataController.EXE and HeAppMgr.EXE. The time taken is a function of application metadata complexity and NOT the amount of data within the application.
Once the HeAppController.EXE has settles to 0% CPU utilization and the process memory usage has stopped increasing the application has loaded into HEWEB and should be visible in the list of applications when you hit the link http://YOURSERVERNAME/HeWeb/default.asp from a browser.
If the application takes a very long time to load, the amount of time can be reduced with no adverse affect by editing the Applicationname.ini located in the application folder to include the line ENABLECACHEFORSMARTVIEW=”0” towards the end of the file.
After some time these 3 processes, HeAppController.EXE, HeDataController.EXE and HeAppMgr.EXE will drop from memory and if the line WEBAUTOSTART=1 is set in your server Hypent.ini file, these processes will re-load when a user hits the HEWEB server via a browser or makes a Smartview Connection attempt.
Note if the load process for your application takes a long time, the first users to hit the server will have to wait while the processes re-load.
This can cause user confusion and lead users to think the server is down!
To prevent these processes dropping from memory perform the following steps on your HEWEB server:
1. From the Start Run command run INETMGR to bring up Microsoft Internet Information Manager Console.
2. Identify the Default Application Pool in the left hand pane by drilling down into Application Pools.
3. Right Click on the Default Application Pool and select properties.
4. Find the re-cycling TAG and edit the value in Recycle work processes in minutes to a long period i.e. 28800 (20 days).
5. Find the Performance Tag.
6. DESELECT, Shutdown worker processes after being idle for (time in minutes).
7. Exit from the Web pools setting and close down INETMGR.
8. From the start button re-set IIS services by issuing the command IISRESET from the run box.
9. IIS will now re-start and then once initially called the process for HEWEB should not remain in memory for the duration of the period specified.
Note: Be wary of taking back-ups while the webserver connection are held open. It is advised that the internal Enterprise back-ups are used which will not be affected by the HEWEB process remaining active.
2.) In your previous post you mentioned that you followed all of the installation steps required for installing HE 6.5.1. Could you please confirm that this was a new installation? Or was this an upgrade from an older version?
Let me know how you get on.
G'Luck,
-David

Hyperion Enterprise 6.5.1.1 Error when configuring HEWeb

I have a newly installed version of Hyperion Enterprise 6.5.1.1 on a Windows 2008 R2 server. When I launch HEWeb via internet explorer, I am getting the following error:
Server Error in '/HEWeb' Application
Object variable or With block variable not set
I am trying to configure Smart View, but before I can do so, I must web enable the Enterprise application. I tried to access Server Administration via the HE Client, but that gives me the following error when I try to save the settings
HTTP 500: iis 7.5 detailed error - 500.0 - internal server error
Any help would be appreciated

Hi,
Though you haven't said the bit version of the Windows and I assuming you are on a 64 bit...
Have you followed the instructions / prerequisites while performing an install.
Please refer to the below Heading in the Enterprise ReadMe.
To install this release in a Windows 2008 Server 64-bit environment:
Read Me URL:
http://docs.oracle.com/cd/E12379_01/doc/ent.650/ent_6511000_readme.pdf
If not, uninstall everything and start from the scratch as per the instructions. Make sure you run the command.
Hope this helps,
Thank you,
Charles Babu J

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I recently installed FDM and I am having difficulty figuring out the cause of an error I am getting when I test the integration settings for FDM and Enterprise. I am receiving the following error message when I click "Browse for Target Value" in the FDM Web Client > Activities > Maps section:
"Error: File not found: hacces32.dll
At Line: 190
Detail: InnerException1: File not found: hacces32.dll
At Line:190
Any suggestions?
Thanks

I would suggest performing the following:
a) Logon to the FDm application server as the FDM service account that was used to configure the App server, load balance server, web server
b) Launch the Hyperion Enterprise win32 client on the server and verify the ability to login to the application that FDM is configured to integrate with.
c) Verify that the Target Machine field of the machine profile is populated with the FDM application server as this is where the connection is established.

Hyperion Enterprise Reporting Error

I'm new to Hyperion Enterprise and Hypeion Enterprise Reporting. While exploring the reporting portion of it in Hyperion Enterprise reporting" I unintentionally made some setting change which has resulted in period dimension in POV showing *error*. Rest of the dimensions are displaying properly but this has resulted in reports not displaying anything. Can anyone guide me on how to undo this. Thanks in advance for your help.

Hi Jay,
This is basically due to a Proper Frequency is not set in the POV.
And easy way would be to log in to Enterprise and click on Reports module and open the report and check if you are able to view the data.
If so make a note of the POV and making a note of the POV should be done in the Enterprise Reports module, the reason why is when you open the POV in the Enterprise reports module it would open the POV the similar way it opens in the Hyperion Enterprise reporting.
Make a note and write it down exactly as it is being displayed in the Enterprise > Reports module POV.
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Thank you,
Charles Babu J

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Hello,
I am trying to checkout and also to checkin files within the DMS via web service. The files are stored in the VAULT (=TRESOR) without the data server parth and DVA computer.
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Original zum Ändern auschecken
CALL FUNCTION 'BAPI_DOCUMENT_CHECKOUTMODIFY2'
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      documentnumber = pi_documentnumber
      documentpart    = pi_documentpart
      documentversion = pi_documentversion
      documentfile    = lf_documentfiles
      pf_http_dest    = ''
      pf_ftp_dest     = ''
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Dokument einchecken
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      documentpart    = pi_documentpart
      documentversion = pi_documentversion
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      CLEAR gf_gui_exist.
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-> Vault with DVA -> ** Start FTP on the client
CALL FUNCTION 'SYSTEM_START_REG_SERVER'
       EXPORTING: progname    = 'sapftp'
                  startmode   = ''                          " X
                  exclusiv    = 'Y'
                  waittime    = 500
                  startcomp   = 'C'    " G=gui, C=RFC
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Regards
Jens

Hi! As mentioned below I had the same problem.
There are two notes concerning security setting of the SAP Gateway:
1069911 - GW: Changes to the ACL list of the gateway (reginfo)
1480644 - gw/acl_mode versus gw/reg_no_conn_info
Your basis team should check if the Gateway settings allow external programs to register on the gateway.
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Dominik

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hi experts,
I am working with Bex Web Application Designer in BI7. we are using SP9. When i try to use the Web template its giving below error.
The Requested operation could not be performed due to portal communication error.
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when i double click the below error details given.
Diagnosis
An error occurred in the BI components on the SAP J2EE Engine.
System Response
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Contact your system administrator to have the error analyzed in detail.
Procedure for System Administration
Start the Visual Administrator, log on to the SAP J2EE Engine and choose "<J2EE_SID>" ->"Server" -> "Services" -> "Log Viewer".
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hi shambhu,
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regards
vadlamudi

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I got this problem in my company recently and some of the reports hit communication error and cannot be displayed. Some of them can be 5 megs or 50 megs reports in .rpt or excel file. The crystal viewer will freeze or drops with an communication error. Can someone help me? Need urgent help here. Thanks a lot.

The Visual Studio 2005 migration wizard usually is really good in migrating existing applications. In this case, the error refers to the "stdole" file so this may not be related to Crystal Reports. One thing you can try is to create a new test CR project which will create a new web.config file with the required attributes. Backup your copy of the web.config and copy the new web.config to see if it resolves the issue. Then compare the 2 to see what is different.
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First of all I would just start up the foundation managed server service, it can take a while to start up fully, then check the logs at :-
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John
http://john-goodwin.blogspot.com/

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App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client.
Please help me with this problem. I have a new Blackberry Storm 2. When I sign in, it asked me to get the BB appworld browser plug-in and connect my smartphone. So, i did connect it. Then, this message kept on popping out. I don't know how to fix it.

Okay. this is what I do.
I go onto http://appworld.blackberry.com/webstore/ & sign in. I then connect my phone & enter the device password. As soon as I do that, this comes up -> App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client.
I don't know what's the problem & I've been searching for a solution but to no avail.

Does anyone know Hyperion Enterprise Reporting 6.4.1.1? This was installed before i got to my current location. When I try to start it I get an error "repeng32.dll" error.

This was installed before i got to my current location. When I try to start it I get an error "repeng32.dll" error.

Sounds like an issue with the current installation. May need to uninstall/reinstall. Hyperion Enterprise Reporting has a seperate installer than that for just Hyperion Enterprise so it's possible that the reporting component isn't even installed.

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Hi,
When we are using the BEX Web application Designer to create new web template, it throws error saying "Java Communication Error: An UnKnown Error Occured During Portal Communication."
====================================================
Diagnosis
An error occurred during communication with the BI components on the SAP J2EE Engine.
System Response
Procedure
Contact your system administrator to have the error analyzed in detail.
====================================================
Kindly help to resolve this issue.
Regards, Krish

Hi,
Please check below document for connection between BI and Portal
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/d082fe32-5037-2b10-3288-fd009f695c74
You might be doing something wrong in any of these steps.
Regards,
Kams

Hyperion Enterprise 6.5.1 Web Communication Error

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